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  • Posted: Aug 22, 2024
    Deadline: Not specified
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    MainOne is a leading provider of innovative telecom services and network solutions for businesses in West Africa. Our world-class infrastructure enhances the productivity and profitability of our customers. Since its launch in 2010, MainOne has developed a reputation for highly reliable services to become the preferred provider of wholesale Internet servi...
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    Product Manager (Interconnectivity)

    Job Summary

    • We are seeking a highly skilled and motivated Interconnectivity Product Manager to join our dynamic product management team.
    • The ideal candidate will have a strong background in telecommunications and networking, with a focus on interconnectivity solutions.
    • This role involves overseeing the development, management, and optimization of interconnectivity products and services to ensure they meet customer needs and drive business growth.

    Key Responsibilities
    Product Strategy and Roadmap:

    • Develop and execute a strategic roadmap for interconnectivity products, aligning with MainOne's overall business objectives and market trends.
    • Identify market opportunities, customer needs, and competitive landscape to drive product innovation and differentiation.

    Product Development:

    • Lead cross-functional teams (engineering, marketing, sales, operations) to design, develop, and launch new interconnectivity products and enhancements.
    • Define product requirements, create detailed specifications, and prioritize features based on customer feedback and market demand.

    Market Analysis and Research:

    • Conduct market research, competitor analysis, and customer surveys to gather insights and inform product decisions.
    • Monitor industry trends, emerging technologies, and regulatory changes to ensure products remain competitive and compliant.

    Customer Engagement:

    • Collaborate with sales and customer support teams to understand customer needs, pain points, and usage patterns.
    • Engage with key customers and partners to gather feedback, validate product concepts, and drive adoption of interconnectivity solutions.

    Performance Monitoring and Optimization:

    • Define key performance indicators (KPIs) and metrics to measure product success and identify areas for improvement.
    • Analyze product performance data, customer feedback, and market trends to make data-driven decisions and optimize product offerings.

    Go-to-Market Strategy:

    • Develop and execute go-to-market plans for new product launches and updates, including pricing, positioning, and promotional strategies.
    • Work with marketing and sales teams to create compelling product messaging, sales collateral, and training materials.

    Qualifications, Skills & Competencies

    • Bachelor's Degree in Telecommunications, Engineering, Computer Science, Business, or a related field. A Master’s degree is a plus.
    • 4+ years of experience in product management within the telecommunications industry, with a focus on interconnectivity solutions.
    • Strong understanding of telecommunications infrastructure, protocols, and technologies (e.g., VoIP, SIP, MPLS, IP routing).
    • Proven track record of successfully launching and managing telecommunications products and services.
    • Excellent analytical, problem-solving, and decision-making skills.
    • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
    • Experience with market research, competitive analysis, and customer engagement.
    • Ability to manage multiple projects simultaneously and deliver results in a fast-paced environment.

    Preferred Skills:

    • Experience with cloud-based telecommunications solutions and services.
    • Knowledge of regulatory requirements and standards in the telecommunications industry.
    • Proficiency in product management tools and methodologies (e.g., Agile, Scrum).

    Demands of the Job
    Job Demands:

    • High-Level Collaboration: Frequent interaction with cross-functional teams, requiring strong coordination and communication skills.
    • Problem-Solving: Ability to troubleshoot and resolve issues swiftly, often under pressure.
    • Strategic Thinking: Must be able to develop long-term plans and adapt strategies based on market changes.
    • Multitasking: Manage multiple projects and deadlines simultaneously, ensuring timely delivery of all product milestones.
    • Travel: Potential travel to customer sites, conferences, and other business-related locations as needed.
    • Adaptability: Ability to thrive in a fast-paced, dynamic environment with frequent changes and updates.
    • Customer Focus: Maintain a keen understanding of customer needs and industry trends to ensure product relevance and competitive edge.
    • Technical Proficiency: Stay updated with the latest advancements in telecommunications and networking technologies.

    Method of Application

    Interested and qualified? Go to MainOne on career.mainone.net to apply

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