Project Manager - Kano at Anietronic

Job Description

• The Project Manager will be responsible for overseeing Anietronic’s metering projects with KEDCO (Kano, Jigawa and Katsina States), ensuring seamless communication, operational efficiency, and customer satisfaction.
• The ideal candidate will be customer-obsessed, fluent in both Hausa and English, and capable of managing a wide range of responsibilities from technical coordination to promoting Anietronic’s meters in the KEDCO market.

Key Responsibilities

• Customer Relations & Market Expertise: Ensure an excellent customer experience for both KEDCO and their end customers, acting as the primary point of contact for inquiries, feedback, and issue resolution. Develop a deep understanding of KEDCO’s operational environment and market dynamics, building strong relationships with KEDCO staff at all levels, from technical teams to management.
• Inventory & Resource Management: Manage inventory levels of meters and installation materials, ensuring proper tracking, availability, and reordering when necessary. Maintain operational flow without delays by coordinating resource needs with installers and internal teams.
• Project Coordination & Installer Management: Oversee the coordination of meter installation projects, working closely with installers to ensure timely, accurate, and safe installation of meters. Monitor installer performance, ensuring compliance with KEDCO’s expectations and resolving any issues that arise during the installation process.
• Bilingual Communication & Stakeholder Engagement: Communicate effectively in both Hausa and English, facilitating meetings, briefings, and interactions with diverse stakeholders. Ensure clear and efficient communication across all levels, from technical staff to senior management, to keep all parties aligned with project goals.
• Reporting, Promotion & Marketing: Provide regular project updates to Anietronic’s leadership, including status reports on installations, inventory, and customer satisfaction. Collaborate with KEDCO’s sales and marketing teams to promote Anietronic’s meters, articulating their benefits and driving awareness and sales in the market.

Qualifications

• HND or Bachelor's degree in Business, Engineering, or a related field, with a minimum of 5 years’ experience in project management, ideally within the energy or utilities sector.
• Proven ability to manage customer relationships and deliver high levels of customer satisfaction, with a strong understanding of the KEDCO market and operational practices.
• Fluent in both Hausa and English, with excellent communication skills, able to effectively engage with both technical teams and managerial staff.
• Experience in coordinating large-scale projects, including overseeing technical teams and managing inventory and resource logistics.
• Strong leadership and problem-solving skills, with a track record of driving projects to successful completion while working with diverse teams and stakeholders.