Quality Control Manager at Tempkers Limited

Job Responsibilities

• The Quality Control role in a fashion house is a Middle Level role and requires a high level of attention to company needs, and communication to relevant staff.oversees quality standards to ensure the company delivers the highest quality goods or services.
• Their duties include data analysis, managing product testing and monitoring all quality factors.
• Quality Control Manager career require extensive QC experience.
• If the candidate hasn’t served as a QC manager in the past, they should have years of experience in the QC field with progressive responsibilities.
• It’s also useful to have experience in the specific industry so the candidate understands the quality assurance requirements for the industry.
• Candidates should also have at least some supervisory or training experience since they work extensively with employees throughout the company.

Key Performance Indicators:

• Gaining an understanding of clients’needs and requirements, and communicating same and the quality standards to the production units.
• Inspecting final outputs, comparing them to requirements, and approving or rejecting final products.
• Monitoring the production phase at various levels to identify any deviations from quality standards.
• Carrying out quality assessment measures of all the products ready to be delivered to clients
• Resolving quality-related issues while adhering to deadlines
• Providing training to the quality assurance team
• Prepare documentation of the inspection process, which includes detailed reports and performance records of the product
• Assist in the development of needed records and standards and maintain accurate and detailed files as required.
• Guide the production team on the quality control issues to enhance the quality of products
• Monitor customer satisfaction levels
• Investigate (and correct) customer issues and complaints relating to quality.
• Ensure staff in the Production team follow all procedures to the standard of the company
• Conducting market research to identify new trends, fabrics and techniques, and seeking design inspiration.
• Efficiently manage graphics and design teams or Outsourced vendors
• Collaborate with Factory Manager, Customer Service Officer, and Finishing team to ensure designs succeed and messages are properly delivered to customers.
• Make deliveries to clients when the need arises
• Researching current fashion trends and determining what consumers will like
• Collaborate with the design team to develop ideas for new products based on research data
• Maintain relationships with vendors, suppliers and models
• Carry out any other functions that may be determined necessary and communicated to you by the Operations manager and Founder.