Recovery Manager at Mkobo Microfinance Bank Limited (Mkobobank)

Responsibilities

• Follow up with major debtors to resolve Loan repayment challenges before default.
• Ensure and enforce repossession/recovery of Assets and properties of defaulting Loan
• Monitor Loan Portfolio of the Bank for the purpose of resolving issues with NPL (Non Performing Loans) and scaling down the overall Portfolio at Risk of the Bank.
• Carry out regular calls, site and follow up visits, to implement remedial strategies and action plans agreed with the Team Lead.
• Raise and tender Demand Notices to defaulting customers of the Bank
• Provide progress reports on interactions with Loan Customers in respect of Loan repayment status.
• Monitor and obtain background information and feedback on all accounts assigned to the Assets & Recovery Agencies to ensure Accounts allocated to them are fully recovered.
• Monitoring and recovery of past due and expired Loans in the Bank.
• Preparation and recommendation of strategies for recoveries on major assigned accounts to the management.
• Negotiation of suitable repayment plans with defaulting Customers who are willing but unable to fully repay their past due obligations in one installment.
• Expand and maintain the customer base of the firms debt recovery team
• Have an appropriate level of knowledge of all clients’ business, background and circumstances and fully understand the client requirements.
• Issue County Court judgments, prepare and issue Statutory Demands, as well as enforcing money judgments outside of jurisdiction and bankruptcy petitions, winding up petitions and applications for carriage.
• Maintain high standards of financial management and record keeping.
• Maintain up to date knowledge and understanding of appropriate regulations and internal policies and procedures in relation to debt recovery.

Qualification and Experience

• Minimum of HND or Degree from any reputable University or Polytechnic.
• 3-4 years working experience in Loan and Debt Recovery service.
• Hands-on experience working in a Microfinance and/or FINTECH space
• Strong planning, organizational and time management abilities
• Experience in database Management.

Knowledge:

• In-depth knowledge of Debt/Asset Recovery Policies
• Strong knowledge of Credit Risk Management, especially in the Microfinance space
• In-depth understanding of Microfinance Business models

Skills:

• Good analytical skills
• Excellent negotiation skills
• High-level influencing and interpersonal skills
• Excellent critical thinking and solution-oriented
• Must be street savvy and conversant with Lagos environs
• Must be efficient in follow up for Debt repayment.
• Good knowledge of Credit Portfolio monitoring activities.
• Highly proficient with MS Office.