Regional Business Manager at Koolboks

Role Overview:

• A regional business manager's main goal is to ensure that the business objectives and targets of their region are met or exceeded.
• This involves managing a team of sales representatives, account managers, and other staff, as well as developing and implementing regional sales plans, budgets, and forecasts.
• A regional business manager also liaises with other departments, such as marketing, finance, and customer service, to coordinate and align the regional activities with the overall organizational strategy.
• Additionally, a regional business manager monitors and analyzes the market trends, customer feedback, and competitor actions, and adjusts the regional plans accordingly. Your responsibilities will include, but are not limited to: 

Key Responsibilities: 

• Develop and execute regional sales plans to achieve business objectives and targets.
• Manage and motivate a team of sales representatives and account managers to maximize sales performance.
• Prepare and manage regional budgets and forecasts, ensuring efficient use of resources. 
• Recruit, train, and develop a high-performing regional sales team, including business unit leads, customer care Officers, maintenance consultants, field sales officers, and telesales reps.
• Set performance goals, conduct regular performance evaluations, and provide coaching and feedback. 
• Foster a positive and collaborative team culture, encouraging innovation and continuous improvement. 
• Oversee the operations of business units and ensure alignment with overall business goals. 
• Support business unit leads in achieving their targets and resolving any operational challenges. 
• Ensure that business units adhere to company policies and procedures. 
• Collaborate with marketing, finance, and customer service departments to ensure alignment with overall organizational strategy. 
• Coordinate regional activities with other departments to enhance operational efficiency and effectiveness. 
• Communicate regional performance and insights to senior management and other relevant stakeholders. 
• Monitor and analyze market trends, customer feedback, and competitor actions. 
• Adjust regional sales plans and strategies based on market insights and business needs. 
• Identify new business opportunities and areas for growth within the region. 
• Build and maintain strong relationships with key customers, distributors, and partners. 
• Ensure exceptional customer service and support to enhance customer satisfaction and loyalty. 
• Address and resolve customer issues and concerns in a timely and effective manner. 
• Provide regular reports on regional sales performance, market conditions, and competitor activities. 
• Analyze sales data and metrics to identify trends, opportunities, and areas for improvement. 
• Use data-driven insights to inform decision-making and strategy development

Qualifications: 

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field. MBA is a plus.
• Proven experience in a senior sales or business development role, preferably within the Solar Industry. 
• Strong leadership and team management skills. 
• Excellent communication, negotiation, and interpersonal skills. 
• Strategic thinker with strong analytical and problem-solving abilities. 
• Ability to work independently and collaboratively in a fast-paced environment. 
• Proficiency in CRM software and Microsoft Office Suite. 
• Willingness to travel within the region as required.