Relationship / Facility Officer at Efficacy Construction Company

Description 

• Perform audits of facilities in all managed properties to identify gaps, make recommendations, close gaps and implement an action plan.
• Conduct proactive preventive checks on all facilities to avoid downtime.
• Ensure our properties are prepared ahead for tenant occupancy.
• Ensure all facilities meet government regulations and environmental, health and security standards.
• Market company properties for sale and leases.
• Manage complaints made by residents and clients.
• Handle pre and post-construction issues from clients.
• Prepare business documents, such as allocation letters and deeds of assignment.
• Listen to and comprehend the client’s problems with the intent to solve them.
• Resolve client and resident complaints quickly and efficiently.
• Keep clients updated on the latest products to increase sales.
• Prepare and send weekly Newsletters.

Qualifications

• Minimum of HND in Marketing, Property Management or related fields.
• 3-5 years of experience.
• Experience working in the Nigerian Real Estate Industry is a plus.
• Experience working in a fast-paced environment.
• Good interpersonal skills and attitude.
• Good telephone etiquette.
• Proven experience working in an office environment.
• Proficiency in the use of Microsoft Word and Excel.
• Good telephone etiquette.
• Ability to multitask.
• Excellent organizational skills.
• Highly organized, thorough, and detail-oriented.
• Superior problem-solving skills in business and everyday situations.
• Ability to apply critical thinking skills to resolve complex issues.
• Ability to remain calm in frustrating situations.
• Effective written and oral communication abilities.
• Excellent recordkeeping and data entry skills.