Retail Store Manager at SKLD integrated Services LLC

Job Summary

• The Retail Store Manager will be responsible for overseeing the daily operations of our store, ensuring smooth functioning and profitability.
• This role involves managing staff, driving sales, ensuring customer satisfaction, and maintaining high standards of visual merchandising.

Key Responsibilities

• Store Operations: Oversee daily store operations, including opening and closing procedures, cash handling, and inventory management.
• Staff Management: Recruit, train, and supervise store staff, providing guidance and support to ensure optimal performance.
• Sales Performance: Drive sales and meet store targets by implementing effective sales strategies and promotions.
• Customer Service: Ensure high levels of customer satisfaction through excellent service and effective handling of customer inquiries and complaints.
• Merchandising: Maintain visual merchandising standards to enhance the store’s appearance and appeal to customers.
• Inventory Control: Monitor stock levels, manage orders, and coordinate with suppliers to ensure adequate inventory.
• Reporting: Prepare regular reports on sales performance, customer feedback, and store operations for the regional manager.
• Compliance: Ensure compliance with company policies, procedures, and health and safety regulations.
• Marketing Initiatives: Collaborate with the marketing team to execute in-store promotions and events.

Qualifications

• Bachelor’s Degree in Business Administration, Retail Management, or a related field.
• Minimum of 3 years of experience in retail management, preferably within the educational supplies or lifestyle products industry.

Skills & Attributes:

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in retail management software and Microsoft Office Suite.
• Ability to analyze sales data and make informed decisions.
• Customer-focused and service-oriented.
• Ability to work in a fast-paced environment and handle pressure.