Retail Supervisor at The Space

Job Description

We are looking to hire an experienced and innovative Retail supervisor for a supermarket. The core responsibility of the successful candidate will be to oversee the smooth running of all retail operations. Our ideal candidate will be someone with good communication skills with the ability to lead a team and who has experience working in retail services. To be successful in this role, you must have a fine blend of people and business management skills.

Responsibilities

• Manage retail staff, including cashiers and people working on the floor
• Understand and oversee financial objectives - budgeting & forecasts; scheduling expenditures; analyzing variances; initiating corrective actions
• Formulate pricing policies & ensure pricing is correct
• Lead promotional initiatives and activities
• Work on store displays and ensure merchandise is clean and ready to be displayed
• Attend trade shows and carry out market surveys to identify new products and services
• Coach, counsel, recruit, train, and discipline employees
• Identify current and future trends that appeal to consumers in order to constantly improve general customer experience
• Ensure vendors are onboarded in line with the approved onboarding process
• Carry out inventory and ensure items are in stock
• Keep up with fluctuating supply and demand
• Utilize information technology to record sales figures, for data analysis and planning
• Ensure standards for quality, customer service and health and safety are met
• Maintain store's cleanliness and health and safety measures.
• Organize and distribute staff schedules.
• Preside over staff meetings
• Help retail sales staff achieve sales targets
• Manage different departments within the store
• Handle customer questions, complaints, and issues
• Prepare activity/sales reports and share with the stakeholders periodically

Requirements

• Proven work experience as a supervisor or manager in a supermarket
• Must be computer literate and have an understanding of retail pos software/systems
• Excellent oral and written communication skills
• Ability to work in a fast-paced environment
• Ability to work with no supervision
• Good attention to details
• Proven knowledge about retail services
• Must live within Lagos Island, Lekki axis preferably

Location: Lekki, Lagos

Salary: N80,000 - N100,000