Sales Supervisor at Ameera Ventures Ltd

Job Responsibilities

• To achieve and exceed set sales target.
• Ensure stock re-order levels are maintained at the store.
• Package, label and dispatch customer orders for a damage free delivery.
• Provide update to customers on orders dispatched.
• Respond to customers enquiries and resolve complaints
• Maintain clean and dust free products and environment.
• Promote sales through customer visitation and offline channels.
• Collect and share customer feedback with Sales Manager.
• Work to actualize and supersede weekly sales target.
• Ensure the security and safety of self, stock business premises and Asset all-time.
• Render timely daily and weekly reports.
• Follow up on new leads and referrals to promote business.
• Conduct market research to identify new opportunities and understand customer preferences.
• Build and maintain strong long lasting customer relationships.
• Monitor competitor activities and provide feedback to the sales manager.
• Continuously update knowledge of products and services to provide accurate information to customer's.
• Willingness to participate in in-house training to enhance sales skills and product knowledge.
• Work closely with other departments such as marketing and operations to ensure seamless customer experience

Requirements

• Minimum of Diploma in Accounting , Statistics or related field.
• Minimum of 2 years work experience in related field.
• Must be very comfortable with cold call.
• Must be an active listener
• Strong communication skills
• Verbal and written negotiation skills.
• Proficiency in applicable software and tools.