Senior Device Technician at MFS Africa

Job Description

• Manage and execute the detection and troubleshooting of all devices and accessories
• Manage and execute the repairs and upgrading of existing POS systems to new firmware/hardware when necessary.
• Manage and implement hands-on configuration of POS/MPOS related updates.
• Maintains documentation to track and log work in progress and completed.
• System management of POS/MPOS solutions and back end infrastructure.
• Training and supervision of Device Technicians.
• Manage the authentication of error codes on hardware and quick turnaround time to fix it.
• Assist sales team with 1st level device repair resolution.

Requirements

• HND/BSC certification with a minimum of 3 years' experience