Solutions Engineer at Jubaili Bros Nigeria

JOB OVERVIEW

The ideal candidate would be required to review and prepare pricing studies “Electrical and Mechanical” and BOQ's for projects' sales for Nigeria, by coordinating with the concerned teams, doing technical drawings/planners and being available for New/special assembly for generators, to provide accurate technical details for the production, customers' needs and all other involved department. Also Providing Technical Support for all Department where needed.

• Review and prepare drawings and designs, based on the technical specifications attained from the site visit, calculating needed measurements of electrical load, and making needed modifications or additions provided by the Factory Manager to improve the designs taking into consideration customer's needs and restrictions.
• Provide Complete Technical Documentation for any new Product or changes on existing product following Controlled process to avoid any mis communication to Production and results in producing wrong product / specs.
• Provide Needed Technical Support to Aftersales, sales, marketing, warehouses and all other Department. Where needed including site visits, meeting with customers and trainings.
• Receive all Improvement suggestion / Complains related to product from Internal and External customer and follow it up with its related problem owner set corrective/ preventive actions using Problem solving Techniques and provide feedback about results.
• Manage all warranty coverage and reimbursement issues in Nigeria with suppliers, by attaining needed form copy from the maintenance department, sending the information to the supplier along with the defective item (if requested), receiving updates on collected credit notes and compensations from the accounting department, and advising maintenance and stores accordingly, to confirm the registration on warranty for the customer's benefit and replace the items.
• Perform sampling inspection on the generating sets, enclosures, and fuel tanks, by verifying the assembly is done accurately, testing the products, and checking the availability of required manuals and safety stickers, prior to storage or delivery, to ensure compliance with quality standards and avoid possible breakdown on-site, or rejection from the customer.
• Conducts technical studies and market studies for new products and solutions and provides assistance during testing phases; submits related reports.

Qualifications

• University degree (Electrical Engineering) or any related field.
• 3 to 5years’ experience in a similar industry.
• 3 years experience in a supervisory role.