Store Supervisor (Retail Chain) at iRecruiters Africa Limited

Key Responsibilities shall include but not be limited to:

• Planning and designating the duties and activities of the staff in his line of management.
• Taking inventory and ensuring measure are put in place and adhered to prevent theft and robberies.
• Informing the Area Manager about the activities of the store such as visit from public authorities, accidents or emergencies etc.
• Take note of improvements to be made and measures to be put in place for efficiency.
• Review all cancellations of total receipt, complaints, returns from customers and ensure that a customer’s complaint are not suspicious or unjustified then report to the Area Manager for decision making.
• Provide training to new hires
• Make decisions on Order and Order quantities
• Ensure that legal requirements are adhered to, such as regulations for the sales of alcohol.
• Monitor the shelve stocks, product displays, and the general appearance of the store layout for maximal productivity.
• Investigate market trends and offer products that would appeal to customers.
• Ensure accuracy in price labelling
• Ensure deliveries from the Warehouse and direct suppliers are accurate and report any delivery mistakes.
• Ensure all books, reports, forms and documents in the store are well kept.
• And every other duty assigned to this role.

Requirements

• Bachelor’s degree in Business administration, finance management or a related field from a recognized University.
• 3+ years’ experience as a store manager or any supervisory role.
• Proven experience with preparing budgets, and financial and expense reports.
• Knowledge of product and consumer trends, marketing strategies and how to utilize them.
• Strong supervisory, interpersonal, and collaborative skills.
• Excellent written and verbal communications skills
• Keen attention to details.
• Must be analytical and comfortable reviewing data.
• Proficiency in Excel required
• Must be motivated, organized, and determined.
• Proven ability to build collaborative relationships across cross-functional teams
• Must be results-driven, commercially aware, and have problem-solving abilities
• Must be able to juggle multiple tasks, can work with a plan, and work in a fast pace environment
• Good organizational skills