Strategic Communications and Knowledge Manager, Resilience Activity at Mercy Corps

The Position

• Mercy Corps is seeking a Strategic Communications and Knowledge Manager (SCKM) who will support the implementation of an anticipated five-year USAID/Feed the Future-funded Resilience Activity in Sokoto and Zamfara states of Nigeria. The SCKM will be responsible for developing and overseeing a communications and knowledge management strategy for the Resilience Activity.

Essential Responsibilities

• Provide leadership in the development of a communications and knowledge management strategy and operational plan, and oversee the implementation of the communications and knowledge management plan.
• Establish and strengthen program systems and team and partner capacity to achieve knowledge management and communication objectives
• Effectively identify and use program evidence to represent program learning in strategic communications, and collaborate with MEL staff to identify and address evidence needs
• Strengthen collaboration and cross-learning within the Activity team, local partners, private sector, government counterparts, and other programs/organizations to contribute to the knowledge sharing and community of practice.
• Lead the development of and author program reports and updates including overseeing quarterly donor reports.
• Proactively identify stories and communications to share Activity results with various audiences,
• Manage, and share relevant Activity reports and publications
• Lead or actively contribute to the organization of external events and fora focused on enhancing program visibility, cross-partner collaboration, and peer learning
• Play a central role in program learning and facilitating a culture of collaboration, learning, and adaptation through documenting and sharing activity learning
• Manage internal document storage, adhering to Mercy Corps’ policies and data security standards
• Collect and disseminate learnings from the Resilience Activity internally and externally.
• Represent the Activity in internal and external fora, and identify events and platforms for sharing Activity communications.
• Train, mentor, and build the capacity of others on the Activity team in communications and knowledge management practices

Supervisory Responsibility

TBD
Accountability

Reports Directly To: COP

Works Directly With The Activity Team

Minimum Qualification & Transferable Skills

• BA/S degree in in communication, public relations, development studies, or relevant field, master’s degree preferred.
• 5+ years of progressive work experience in communications and knowledge management for donor-funded development programs.
• Exceptional writing, editing, and public speaking skills in English are required.
• Ability to summarize and simplify complex information and communicate it to targeted groups.
• Familiarity with graphic design, photo editing, and video editing.
• Experience in agriculture or economic development donor-funded programming preferred.
• Demonstrated experience in training and capacity building across diverse teams and partners.
• Excellent stakeholder and relationship management skills.
• Previous experience in Nigeria or similar contexts is essential.
• Familiarity with USAID is required.