Team Lead (Asset Creation) at The Concept Group

DUTIES & RESPONSIBILITIES

• Build and maintain team staff requirement
• Manage day-to-day Consumer Credit team operations.
• Build, develop and grow team members for optimum performance
• Constantly liaise, coach mentor and motivate team members for optimal lead generations and conversion.
• Responsible for monitoring and ensuring team members meet set targets
• Conduct deep-dive analysis on key growth indicators for products, people, and process optimization.
• Generate and contribute via market analysis and customer perception of new products.
• Establish and maintain good customer base
• Strategically devise means to help self and team members to generate and maintain quality sales contacts
• Motivate, train and maintain a healthy and effective team
• Identify, develop, and implement process change towards improving customer satisfaction and sales efficiency.

Key Performance Indicators

• New Leads/Opportunities
• Client Acquisition and customer retention rate
• Sales Volume per team member and collectively
• Existing Client Engagement
• Upsell/Cross-Sell Rates
• Percentage target met periodically

QUALIFICATIONS/REQUIREMENTS

• Minimum education level –First degree in any discipline from a reputable academic institution. Post-graduatequalification(s) and professional membership will be an added advantage.
• Demonstrated track record of meeting/exceeding goals as an individual contributor.
• Successful experience building a territory from little or nothing.
• 5 years+ of progressive experience in sales and marketing of financial products (Consumer Lending)
• Skills/Competencies
• Highly motivated and passionate about sales with a genuine drive to succeed.
• Previous experience of driving sales ideally across all company products.
• Strong personal network within the industry.
• Excellent verbal and written communication skills.
• Detail oriented and ability to prioritize and handle multiple tasks at any given time.
• Ability to lead and motivate a large team.
• Strong sales, analytical, organization and people skills required.
• Proficient in Microsoft Word, Excel, Outlook and PowerPoint.
• Ability to adapt quickly to new technologies, products and procedures
• Ability to work and thrive in a multi-tasked and fastpaced environment.
• Professional “get it done” attitude and work ethic.