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This role is for a digital marketing agency.
All employees will work remotely (permanently)
Agency client types: E-commerce, Healthcare, Technology, and start-ups
You must a skilled wordsmith who is able to take complex technical information and craft engaging and converting content from them
Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
Write user-friendly content that meets the needs of the target audience
Gather and analyze technical and product information from various sources to document new or changing product functionality.
Write, format, edit, review, and proof procedural and technical information for technical and non-technical users, including software and systems engineering, system operations, testing, and user documentation.
Research terminology that fits the different markets, and that is market and/or language-specific.
Write documentation in the same marketing voice that is established, in collaboration with the marketing team.
Create in-depth user guides, FAQs, technical overviews, and in-product help documentation.
Adapt rapidly to a changing industry and be able to adjust responsibilities, time, and objectives accordingly.
Identify problem areas or structural deficiencies and proactively contribute to their improvement.
Regular use of a content management system (CMS) to manage the lifecycle of technical documentation including draft, review, and publish phases.
Requirements
A bachelor's Degree, preferably in a technical field such as computer science or a focus on English
5-7 years of experience acquired in an IT development environment or equivalent;
Experience in creating documentation for audiences with different levels of technical skill.
The ability to understand technical requirements, such as API definitions.
Strong analytical, technical, verbal and written communication skills.
Strong collaboration skills, the ability to adapt and work harmoniously with others;
The capability to multi-task, context-switch and handle a high volume of work;
High organization standards – and are proud of it!
Submit Completed Application Here -- https://forms.gle/Qy4FLf6Sfr4yWaGx8
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