Telesales Officer at betBonanza

Job Description

• This position is responsible for closing sales deals over the phone, maintaining good customer relationships as well as generating leads for outside sales teams, manage customer accounts, and promptly response in resolving customer complaints.

Responsibilities:

• Calling existing and potential customers to persuade them to purchase company products and services.
• Accurately recording details of customers’ purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads for the outside sales team to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeated business.
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Direct prospects to the field sales team when needed.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
• Go the “extra mile” to meet sales quota and facilitate future sales.