Visa Officer (Graduate Trainee) at Aspom Travel Agency

Location: Lekki Phase 1, Lagos

Responsibilities

• Plan and sell transportations, accommodations, insurance and other travel services
• Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
• Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers
• Book transportation, make hotel reservations and collect payment/fees
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages
• Deal with occurring travel problems, complaints or refunds
• Attend travel seminars to remain updated with tourism trends
• Enter data into our software and maintain client files
• Network with tour operators.

Requirements

• Degree in Hospitality, Travel, Tourism, Business or relevant field.
• Fluency in English; multilingualism is a plus.
• Strong sales skills and commercial awareness.
• Ability to interact, communicate and negotiate effectively.
• Personal travel experience will be considered an advantage.
• Candidate must be able to work independently amidst stringent timelines and a fast-paced environment;
• Candidates must be proficient in Microsoft Office (PowerPoint, Word, Excel, Outlook).