Website Manager at OVM Consulting Services

Responsibilities

• Update /upload product with description and monitor the website.
• Respond to chats and orders (calls & Whatsapp) from the website phone.
• Send emails from the website.
• Update inventory on the website and take inventor.
• Use and respond to product question module.
• Update prices/price change on the website.
• Place order on the website and Process orders for the entire website (Nigeria and other countries).
• Update order status.
• Clear cache from the website.
• Attend to all abandoned carts, missing orders, failed and cancelled orders on the website.
• Reach out to clients without phone number who have placed orders on the website.
• Change a status on the website and delete products that are no longer in use.
• Creation of coupon codes.
• Update store locator where necessary.
• Pick phone calls via 3cx and send push notifications for products every two (2) days.
• Improve user experience of the website regularly.