AddressUpper Grayston Office Park Phase 1 Block B 150 Linden Road Strathavon 2031 South Africa
About Mimecast
Mimecast’s mission is to make business email and data safer for more than 16,200 customers and millions of employees worldwide. Founded in 2003, Mimecast's cloud-based security, email archiving and email continuity services protect and deliver comprehensive low-risk email management with a ful... read morely-integrated subscription service. Mimecast helps reduces the complexity and cost of managing numerous point solutions traditionally used to protect email and its data. For help, please email support@mimecast.com. Mimecast has offices in Europe, North America, Africa and Australia. Mimecast (Nasdaq: MIME) started trading on Nasdaq in November 2015. Mimecast Email Security protects against malware, spam, advanced phishing and other emerging attacks, while preventing data leaks using targeted threat protection. Mimecast Mailbox Continuity enables employees to continue using email during planned and unplanned outages. Mimecast Enterprise Information Archiving unifies email, file and instant messaging data to support email discovery and give employees fast access to their personal archive via PC, Mac and mobile apps. Mimecast secure email services and cloud archiving are optimized for Microsoft Exchange, Office 365 and Google. For customers that have migrated to cloud services like Microsoft Office 365, Mimecast mitigates single vendor exposure by strengthening security coverage, combating downtime and improving information archiving.
You'll need:
Proven experience in customer success or account management within a SaaS or technology company (3-5 year dependent on sector experience).
Strong understanding of customer suc
You’ll join a passionate and talented team in an innovative IT company. You will work with our tech-savvy staff to ensure the smooth running of their IT equipment and the systems they depe
In this role you will evaluate, improve, and maintain operational processes to ensure efficient and productive operational outputs with an aim to develop governance framework using best practice fr
As a PS Associate Consultant, you will be working with our customers in a post sales environment, delivering an excellent level of professional services to customers focused on key areas of the Mimeca
Managed Services Engineer
We're your dream technical team!
Want to work with customers large and small, from SMEs to large Enterprises, right around the world? Come join us in Cape
We're your dream cyber security team!
In this role you will drive systematic operational processes into the organization to reduce attack surface and validate the efficacy of existing security
The legends in customer support
We're looking for an exceptional customer centric individual with a solid technical background and sharp troubleshooting skills to provide support for the Mimeca
Job Description
As an Associate Threat Response Analyst you will be joining the Mimecast Messaging Security organization and be responsible for supporting a service for on-demand threat resol
We're your dream IT support team!
In this role you will be joining a passionate and talented team in an innovative IT company. You will work with our tech-savvy staff to ensure the smooth
We are looking for a high performing Senior Customer Support Engineers to join its global customer support team, from which all support, customer services and technical operations monitoring takes
In this role you will be responsible for initial inbound customer case handling via both email and phone alongside the Customer Support Team. The overall team is tasked with triage of inbound custo
In this role your core focus will be on ensuring customer delight. You will be responsible as the first point of contact to assist your customers based on individual customer needs. It is a demandi
The legends in customer success.
This is a complex, demanding and highly visible role ensuring customers are delighted every time they use our products and services. You’ll look after a po
The Role:
As one of the key custodians of revenue, we are looking for someone with strong business acumen, sound technical orientation and excellent relationship building skills. Cross functiona
Accounts Payable Specialist
We're your dream finance team!
In this role you will be responsible for effectively and accurately processing all documents, resolving all debts and queries, maki
Lead Digital Marketing Specialist – EMEA
We are seeking a Lead Digital Marketing Specialist for EMEA to manage full funnel advertising programs with the goal of generating qualified pipeline
Desktop Engineer
We're your dream IT support team!
In this role you will be joining a passionate and talented team in an innovative IT company. You will work with our tech-savvy staff
Account Manager – SMB / Commercial Customer Development (Upsell)
Provide our customers with relentless protection against Cyber Threats
Know how to make a customer of years feel just as im