Job responsibilities
Manage large amounts of outbound calls and inbound calls, chats, and emails in a timely manner.
Connect with customers via phone email, and chat to provide a p
Role and Responsibilities
Responsible for managing the daily operations and performance of the Customer Support Inbound calls Interactions and ensuring the efficiency of the team
Supervise and
Job Description
Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly a
Job Brief
The Customer Service Officer will provide a first-class customer centric services.
Duties / Responsibilities
Receive and respond promptly to customer’s inquiries.
Re
Position Summary
As a Customer Engineer, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of
Job Description
Responsible for managing relationship with customers, prospects, and intermediaries across our different interaction channels.
Receives and handles all requests of informa
Our ideal candidate is someone who has a strong background in customer retention and engagement, understands customer behavior, and has a deep knowledge of the financial industry. This is an exciting
Job Purpose
Utilise a thorough understanding of the African consumer, customer and competitor environment to develop compelling brand strategies, aligned to group brand strategies
Reports to
Job Requirements
Qualifications:
B.Sc , HND, OND from a reputable institution.
Strong level of organization and managerial skill.
Male or Female.
22 - 30 years old as at the time of appli
Job Responsibilities
Building long-term relationships with key clients.
Addressing customer concerns and complaints.
Schedule regular follow up with customers to ensure they are satisfied
Responsibilities
Manage transactions with customers using cash registers.
Ensure pricing is accurate.
Collect payments whether in cash or credit.
Issue receipts, and refunds.
Cross-sell
Description
Escalate and route customer issues to the relevant process operators.
Perform necessary system transactions related to customer request.
Use organization and time manageme
JOB DESCRIPTION
Answering all incoming phone calls on the official lines of the company.
Reply to emails and give responses on all social media platforms.
Help and assist c
Job Description
Guest Service:
Supervise daily shift process ensuring all team members adhere to standard operating procedures.
Coordinate with the Housekeeping/Laundry team to ensure that
Responsibilities
Maintaining positive and professional attitude towards clients at all times.
Handle complaints, provide appropriate solutions and alternatives within the time limits.
Respon
Roles and Responsibilities.
Supervise and coordinate the daily operations of the customer support team.
Produce timely reports of activities.
Escalate any downtime or service failure promptl
Description
Want to give your customers a reason to be happy? As Customer Services Manager with Reckitt, you’ll be part of Supply Leadership Team of Sub Saharan Africa and will lead overal
Qualifications
Candidates should be young graduates with 1 - 2 years experience looking to work in tech this is for you.
Well spoken, tech saavy and have an amiable presence.