Latest Jobs at Project Growth

Key Responsibilities:

• Client Management & Creative Scoping: Handle client accounts, scope their needs and requirements, and support in delivering creative and branding services to ensure alignment with their business objectives.
• Proposal, Quotes & Order Writing: Put together pricing proposals/quotes for clients based on service scope.
• Creative Problem Solving: Develop creative ideas and solutions to address client business challenges and enhance brand positioning.
• Collaboration: Work collaboratively with internal teams to ensure projects are delivered on time and to client expectations.
• Client-Facing Role: Serve as a point of contact for clients, ensuring satisfaction and managing all aspects of client services.
• Brand Success: Drive brand success by elevating brand identity and positioning through strategic guidance and innovative branding solutions.
• Data Entry Skills: Accurate and efficient data entry capabilities, with attention to detail and the ability to handle large volumes of information.
• CRM Management: Proficiency in CRM platforms with experience in managing customer data, tracking projects and updating costs and contact

What Success Looks Like:

• Client Satisfaction: Achieve high levels of client satisfaction through effective communication and successful project delivery.
• Effective Proposal Writing: Translate brand needs into effective and clear pricing proposals
• Creative Solutions: Successfully develop and implement creative ideas that solve client business challenges and enhance brand value.
• Timely Delivery: Ensure all projects are completed on time and meet or exceed client expectations

Qualifications:

• Experience: Proven experience in a client-facing role, with a strong background in creative branding and design.
• Design Skills: Proficiency in Canva and other design tools is advantageous, with a keen eye for branding and visual aesthetics.
• Communication Skills: Excellent verbal and written communication skills, with the ability to write proposals and build rapport with clients.
• Organizational Skills: Highly organized and capable of managing multiple projects and deadlines efficiently.
• Creative Mindset: Self-motivated, creative, and independent, with a passion for branding and innovation.
• Remote Work Proficiency: Capable of working effectively in a remote setting, with strong collaboration skills.

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Key Responsibilities:

• Content Creation: Develop email marketing assets, social media assets, and branding materials that reflect the unique voice and identity of each partner.
• Copywriting: Craft compelling copy for various platforms, ensuring alignment with the respective individual brand guidelines of each partner.
• Email Marketing: Write and design tailored email campaigns in platforms such as MailChimp, Klaviyo, Squarespace, Constant Contact, Toast Marketing and more
• Industry Insight: Utilize knowledge of the F&B industry and interest in hospitality to create relevant and engaging content
• Visual Translation: Transform creative copy into visually appealing assets using design tools like Canva.
• Brand Voice: Mimic the brand voice of clients in content creation to maintain consistency and authenticity across all channels.
• Collaboration: Work closely with internal teams to ensure seamless content delivery and effective communication.

What Success Looks Like:

• Engaging Content: Consistently produce high-quality, engaging content that effectively communicates the brand's message and resonates with the audience.
• Brand Consistency: Maintain a consistent brand voice and style across all marketing channels and materials.
• Effective Creative Copy: Translate creative copy into effective email campaigns and marketing assets that generate positive results.

Qualifications:

• Experience: 2+ years of experience in content creation and digital marketing, with a focus on the F&B industry.
• Language Proficiency: Native English speaker with excellent verbal and written communication skills.
• Email Marketing Experience: Experience using email marketing platforms such as MailChimp, Klaviyo, Squarespace, Constant Contact, Toast Marketing, etc.
• Content Creation Skills: Proven experience in creating marketing and branding materials, with a strong portfolio showcasing relevant work.
• Design Proficiency: Familiarity with Canva and similar design tools for creating visual content.
• Multitasking and Attention to Detail: Ability to juggle and appropriately prioritize different competing tasks while maintaining excellent attention to detail
• Independence: Ability to work independently and creatively, while working with strict parameters and brand guidelines

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Key Responsibilities:

• Web Design: Design and develop visually appealing websites using Wix, incorporating best practices in web design and user experience.
• Wix Expertise: Utilize in-depth knowledge of Wix to create and manage multiple websites simultaneously, ensuring high-quality standards and consistency.
• Design Aesthetics: Apply a keen eye for design to enhance the visual appeal of websites, ensuring they align with brand guidelines and client objectives.
• Website Optimization: Optimize websites for mobile responsiveness and fast loading times, ensuring a seamless user experience across all devices.
• Content Updates: Regularly update website content, ensuring accuracy and relevance to maintain engagement and drive conversions.
• Troubleshooting: Identify and resolve any technical issues or bugs that may arise on the websites, ensuring smooth operation and performance.

What Success Looks Like:

• High-Quality Websites: Deliver visually stunning and highly functional websites that meet client expectations and drive business results.
• Mobile Optimization: Ensure all websites are fully optimized for mobile devices, providing an excellent user experience across platforms.
• Client Satisfaction: Achieve high levels of client satisfaction through effective communication and timely project delivery.

Qualifications:

• Experience: Proven experience in web design, with a strong background in using Wix to create and manage websites.
• Design Skills: Exceptional eye for design and proficiency in applying best practices for web aesthetics and functionality.
• Technical Skills: Strong understanding of web design principles, mobile optimization, and website responsiveness.
• Communication Skills: Excellent verbal and written communication skills, with the ability to collaborate effectively with clients and team members.
• Organizational Skills: Highly organized and capable of managing multiple projects and deadlines efficiently.
• Problem-Solving: Ability to troubleshoot and resolve technical issues quickly and effectively.

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Key Responsibilities:

• Technical Expertise: Serve as the main point of contact for technical inquiries related to the Moxie Suite, providing guidance and support to the provider success and onboarding teams.
• Bug Triage and Resolution: Act as the first line of defense for reported bugs, gathering necessary information, prioritizing issues (Sev 1, Sev 2, Sev 3, Sev 4), and outlining steps for resolution. Solve straightforward issues independently and escalate more complex problems to the appropriate engineer.
• Verification: Verify bug fixes and updates from development teams to ensure successful resolution of reported issues.
• Stakeholder Communication: Communicate with relevant stakeholders, including PSMs, engineers, and providers, to provide updates on bug triage status and resolution timelines.
• Analysis and Improvement: Analyze bug trends and patterns to identify recurring issues and potential areas for improvement, contributing to product quality enhancement.
• Knowledge Management: Document FAQs and maintain resources in Notion to educate internal teams on Moxie Suite functionalities and processes.
• Django Admin Ownership: Manage and optimize the Django Admin tool, ensuring it is efficient and user-friendly for internal teams.

What Success Looks Like:

• Efficient Bug Resolution: Successfully manage the entire bug process, from identification to resolution, reducing bug resolution time and improving developer velocity.
• Proactive Support: Establish yourself as the go-to expert on Moxie Suite functionalities, providing timely and accurate answers to technical inquiries.
• Knowledge Base Development: Create and maintain a comprehensive internal FAQ and SOPs for the Moxie Suite, ensuring all resources are up-to-date and accessible.

Qualifications:

• Experience: Previous experience with bug tracking and project management tools, along with troubleshooting and debugging code.
• Analytical Skills: Strong analytical skills to identify, prioritize, and resolve technical issues.
• Communication Skills: Ability to clearly document findings and communicate effectively with technical and non-technical stakeholders.
• Technical Proficiency: Comfortable with a basic-intermediate level of SQL, navigating BI tools (Metabase specifically), and reading logging and monitoring systems (Datadog specifically).
• Programming Skills: Programming experience is a nice to have, with the ability to make updates to production systems safely.
• Initiative: Ability to operate independently, make judgment calls on bug severity, and prioritize tasks without close supervision.