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  • Posted: Sep 28, 2022
    Deadline: Oct 12, 2022
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    Save the Children invests in childhood - every day, in times of crisis and for our future. In the United States and around the world, we give children a healthy start, the opportunity to learn and protection from harm. By transforming children's lives now, we change the course of their future and ours. Please give monthly and support our mission. Save the...
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    Child Safeguarding Coordinator

    Child Safeguarding

    • Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; ore because they are responsible for implementing the police checking/vetting process staff.

    Role Purpose

    • The overall aim of the role is to support the Borno Humanitarian Response in promoting and building a ‘Child Safe Organisation’ and zero tolerance to sexual exploitation and abuse (SEA) of adult beneficiaries through awareness raising and beneficiary sensitisation focusing on the prevention of sexual exploitation and abuse (PSEA) by staff and representatives as well as facilitating confidential reporting of child safeguarding and PSEA concerns/incidents through appropriate channels.

    Scope of Role

    • Save the Children is committed to ensuring that all children, who have contact with the organisation, are safeguarded to the maximum possible extent from child abuse and sexual exploitation.
    • This commitment is implemented through the organisation’s Child Safeguarding Policy. It applies equally to all children irrespective of their gender, disability, ethnicity, sexuality, marital status or religion; and is achieved through ensuring that all staff, partners and other representatives are aware of the problem of child abuse and sexual exploitation, the risks to children and their responsibility to ensure children are not harmed or put at risk during programme implementation activities.

    Key Areas of Accountability

    • Identify and address training needs of staff and stakeholders in humanitarian response in relation to keeping children safe and protecting adults at risk
    • Coordinate child safeguarding capacity building and mobilise project staff, partners, volunteers and other stakeholders to undergo annual training in Child Safeguarding and PSEA through formal and informal refresher sessions, discussion of case studies, quizzes etc.
    • Train and support the CS focal points, thematic leads and supporting functions in the fulfilment of their respective child safeguarding responsibilities.
    • Develop and prepare materials for all Child Safeguarding related trainings
    • Assist in organising and facilitation of child safeguarding induction for newly recruited project staff, volunteers, beneficiaries, stakeholders and partners.
    • Facilitate translation of child safeguarding IEC materials to local dialects and lead in the procurement and dissemination of all CS IEC materials produced.
    • Develop child safe guarding messages for various groups of stakeholders and facilitate publication.
    • Conduct child safeguarding risk assessment of all sectors, projects and partners in collaboration with respective leads and CS focal points in the humanitarian response.
    • Compile partners’ activity documents, analyse partners risk assessment result and support on identified gap.
    • Conduct child safeguarding proposal risk assessment, design mitigation plan and develop Fcs financial activity plan. 
    • Compile and develop monthly child safeguarding training data/activity report with coordination of focal points and forward to the Country Office. 
    • Assist sectors on reviewing of proposals on child safeguarding lenses for to ensure safe program is implemented and coordinate with the MEAL area (Monitoring, Evaluation, Accountability and Learning), the evaluation processes for the compliance of indicators of safe programming.
    • Lead in all aspects of CS investigations of reported child safeguarding and PSEA incidents/concerns and manage the online reporting system by ensuring that all updates on investigations are up-to-date.
    • Organize learning forum on child safeguarding practices at different level – schools and CFS, TLS etc. 
    • Provide technical guidance on child safeguarding to partners, volunteers, SCI representatives and other key stakeholders including consultants.
    • Conduct supervision and monitoring visits to project and construction sites as required.
    • Maintain clear records of number of staff, partners, volunteers, contractors, vendors, consultants and other parties trained in child safeguarding

    Skills and Experience
    Administrative & General Skills:

    Essential:
    He/she is expected to have the following:

    • At least a Bachelor's Degree in Social Work, Communications, Law, Education or relevant professional qualification. 
    • Minimum of 2 years post NYSC relevant work experience. 
    • Direct or indirect experience of child protection practice and the Convention on the Rights of the Child.
    • Knowledge of the UN Convention on the Rights of the Child, the Nigeria Child Rights Acts, child protection policies and practice as well as current issues in relation to safeguarding children in the Nigeria context.
    • Good data management, data analysis, computer literacy and excellent documentation and report writing skills in English are a must.
    • Ability to communicate complex and sensitive information as well as facilitate training to a wide and diverse audience.
    • Fluency in written and spoken English.
    • Basic knowledge of the local language(s); Hausa, Kanuri

    Desirable:

    • Ability to foster and maintain strategic alliances across multiple stakeholders; 
    • Willingness to travel to and work in hard-to-reach areas; Highly developed interpersonal and communication skills including influencing, negotiation and coaching.
    • Experience of assisting in the development of local procedures, SoPs, manuals and guidance on child safeguarding.
    • Experience on facilitation and coordination of training and workshop.
    • Experience in conducting assessment, monitoring and report writing.
    • Practical experience in the participation of children on the intervention of program activities.

    Skills and Behaviours (our Values in Practice)
    Competencies and values:

    • Respect, integrity, diversity, commitment to excellence, adaptability, able to perform under stress, innovation, building relationships, communicating effectively, coaching and mentoring, facilitating change, developing teams, initiating action, strategic decision making, planning and organizing, leading through vision and mission and a personal commitment to children’s development and protection.

    Accountability:

    • Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
    • Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved

    Ambition:

    • Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
    • Widely shares their personal vision for Save the Children, engages and motivates others
    • Future orientated, thinks strategically

    Collaboration:

    • Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
    • Values diversity, sees it as a source of competitive strength
    • Approachable, good listener, easy to talk to

    Creativity:

    • Develops and encourages new and innovative solutions
    • Willing to take disciplined risks 

    Integrity:

    • Honest, encourages openness and transparency 

    go to method of application »

    Knowledge Management Specialist - Task Order 7

    Project Overview and Role

    • USAID Nigeria IHP Project, a $225 Million USAID-funded contract implemented by Palladium, IHP is an integrated health program with an expanded effort with the Government of Nigeria (GON) to identify and support rapid scale-up of proven interventions through improvement of service delivery and strengthening of health systems.
    • It will focus its support for service delivery in six intervention areas, family planning, malaria, routine immunization, nutrition, maternal/newborn health, and treatment of childhood pneumonia/diarrhea.  
    • This program will work closely with state-level government officials to support established state-level Health and Development Plans, build capacity, and promote ownership of interventions, systems, and results. Specific interventions will need to be tailored to local contexts and will be fully developed at the state and Local Government Area (LGA) levels.
    • Through agreements with individual states, the program’s potential breadth is the entire country with an emphasis on the north.

     Primary Duties and Responsibilities

    • Lead in the development and implementation of IHP Knowledge Management Strategy across the IHP Project and build capacity of Knowledge Management Specialists in implementing the strategy
    • Identify, document and share IHP most significant evidence-based change stories, lessons learnt and best practices using a multi-media platform
    • Working with other technical leads to constantly develop materials to update IHP with case studies, process documents, research briefs and other publications of the project.
    • Lead quarterly exercises to elicit lessons learned, to answer learning questions, and track inputs, outputs, outcomes and impact and link to the project’s Theory of Change.
    • Lead with technical leads in compiling and completing quarterly and annual reports, highlighting key achievements, lessons learned and challenges.
    • Maintain updated Technical deliverable tracker for Task Order 7 and ensure these are kept up to date in other Task Orders by working with other Knowledge Management Specialists.
    • Develop and manage a project knowledge management repository/warehouse by Task Order, thematic areas, consultancies and Grants.
    • Document and share learning across task orders and by engaging partners and project learning champions.
    • Manage IHP Marking and Branding following the approved Marking and Branding plan and ensure compliance across all task orders. Support all TOs in designing branding material such as signage and plaques for all IHP supported facilities, and other branding material.
    • Support digital solutions, including identifying content for Audio Job Aids and Curricula.
    • Conceptualize and build IHP’s legacy through legacy documents, publications, and other means.
    • Constantly update the IHP team with key publications, reports and news features related to IHP specific subject matter in Nigeria.
    • Build linkages and partnerships with media companies to promote ongoing conversation about important and sensitive health-related issues in Nigeria.
    • Support the MEL Director, DCOP and COP to respond effectively and efficiently to requests for deliverables, information and documents from USAID.
    • Other duties as assigned.

    Required Qualifications

    • The Knowledge Management Specialist must be experienced in Public Health / Public Health Communication, International Development, or related field.
    • S/he will have demonstrated experience working with complex health or development projects that required collaboration with multiple stakeholders.
    • S/he must be familiar with the public context in Nigeria and have in-country experience with USAID / International donor programs. 

    Additional qualifications include:

    • A Bachelor's Degree in Public Health, Public Policy, Social Sciences or related field. A Master's Degree will be a plus.
    • Minimum of 7 years experience in communications, health communications / reporting, knowledge management, social media or related field, and working in public health with USAID / International Donor Programs.
    • Demonstrated strength and experience writing project reports (progress updates, monthly, quarterly, annual), technical reports, and policy briefs.
    • Proven ability to lead the planning, coordination and execution of knowledge management products and managing a project knowledge warehouse/repository.
    • Proven ability to work collaboratively and build consensus across diverse sets of stakeholders.
    • Experience in client relationship management, reporting, program work planning is preferred.
    • Prior experience working with USG-funded programs is required.
    • Fluent in English (written and oral communication) and Hausa

    go to method of application »

    Shelter and Settlement Coordinator

    Child Safeguarding

    • Level 3:  The role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

    Role Purpose

    • The Shelter & Settlement Coordinator will be responsible for ensuring that Shelter responses in Northeast Nigeria are supported with quality technical inputs, in accordance with SCI Strategic priorities.
    • The Shelter & Settlement Coordinator will lead the SCI BHA programme on sectoral assessment, program design and master budgeting, coordination, and support fundraising, recruitment and procurement. Shelter & Settlement Coordinator will support local partner in implementing shelter activities in IDP and host communities.
    • The role supports national advocacy and influencing, while driving strategic partnerships for new business development.
    • The role will also link with national Shelter capacities where they exist, and contribute to national learning, evidence generation and knowledge management where appropriate.
    • This position will be expected to engage with the Northeast shelter sector and coordination mechanisms ensuring that SCI’s shelter activities align with national as well as global best practices, in close coordination with stakeholders such as the relevant line Ministries, Clusters, UN agencies, and key INGO.
    • The role is expected to support development, emergency preparedness, DRR and support the assessment, design and implementation of humanitarian responses with other Shelter staff in the Northeast setting.
    • In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

    Key Areas Of Responsibility / Deliverables
    Programme Management Support:

    • Provide oversight and guidance to the programme implementation teams to ensure that thematic programme components are technically sound, implementation methods are consistent with national and global strategies, acknowledged good practice (e.g. Save the Children Common Approaches); and are likely to achieve scale, as well as equitable and sustainable results.
    • Provide technical support to the partner and internal construction team, advising on the infrastructure component and supporting through capacity building. 
    • Work with Monitoring, Evaluation, Accountability & Learning (MEAL) teams to establish a sector M & E plan, carry out gender and power analysis, and conduct quality monitoring against international standards through participatory methodologies that promote gender equality and social justice (including child-friendly and gender sensitive/transformative methodologies); ensure links to reporting requirements, contribute to communications and media work, and ensure that feedback from all relevant stakeholders is considered in programme design.
    • Undertake field visits to project sites; work with implementation teams to understand impacts, operational challenges, and continuously identify opportunities for learning and improvement; and ensure timely delivery of programme activities (for example, monitoring against log frames, individual performance management work plans).
    • Work with the Program Manager to ensure actions agreed by the response team are effectively tracked and followed up. 
    • Work with Child Rights Governance colleagues to ensure that a rights-based approach is reflected in our programme design and implementation (in line with our child rights programming approach), with a strong focus on child participation and safeguarding.
    • Working closely with the HR team, identify Shelter & Settlement-NFI staffing needs for the BHA programme, and ensure rapid recruitment, induction and training of all technical field staff in carrying out the work.
    • Work with Supply Chain to develop appropriate phased procurement plan.
    • Contribute towards the creation of an organisational learning culture that promotes the use of disaggregated data, evidence and analysis (including gender and power analysis) and understands its link to quality and accountable programming; Contribute to strengthening the use of equality-focused programme principles and good practice across themes and sectors.

    Budget Tracking:

    • The Shelter & Settlement Coordinator will take responsibility for consistent monitoring of sector budget and transaction listings to track project performance and flag challenges that impact burn rates
    • He/She will coordinate closely with the BHA Manager to ensure tracking of spending and pipelines at the supply chain and finance.
    • Support with identifying and communicating recharges and reclasses to Finance team to ensure sector burn rates meets finance KPI and donor compliance.

    Reporting:

    • The Shelter & Settlement Coordinator will ensure that all construction programming for Shelter, and other sector response activities, are undertaken in compliance with the SCI Construction Policy and Benchmark Standards. S/he will provide technical support to program involving Construction through review of proposals, advising on quality assurance processes, staffing requirements and safe programming for construction.
    • He/She will support the Program Manager in providing input on the BHA monthly and Semi-annual and Annual donor report.
    • He/She will provide support to field-based team on report writing, and develop the capacity of staff for donor-level writing. 
    • Coordinate with the BHA Program Manager to ensure timely situational reports, in addition to the provision of a weekly update on programme activities.
    • Provide other communications and information materials on the response as requested
    • Ensure that budget-monitoring reports for the programmes are responded to in time and with the correct information. 

    Support proposal development:

    • Work closely with the BHA program Manager and business development colleagues to identify, support and pursue funding opportunities that allow for both integrations into broader programs and standalone shelter & settlement-NFI programs/projects; engage with technical partners, donors and colleagues across Save the Children; and develop of high quality concept notes and proposals.
    • Lead the technical scoping, planning, and design and proposal writing during new programme development, and ensure that we design and deliver high quality Shelter programmes for children, building on global best practice. Ensure that gender, disability and resilience considerations are reflected in our programme design and implementation
    • Contributes to knowledge management by supporting the documentation of best practices and sharing across field offices.

    Partnership:

    • Support local partner implementing Shelter & Setttlement and ensure programming is in line with approved cluster and  organizational policies
    • Develop and maintain working relationships and coordinate with relevant international and local agencies active in the Shelter working group and related coordination platforms.
    • Document and communicate program implementation experience and lessons learned to support coordination and learning efforts. 
    • Act as the focal point for Sector specific member and VIP visits, ensuring that schedules are drafted and shared to maximize time available during high profile visits and ensure that coordination and detail sharing is completed 
    • Provide other support to other BHA sectors as directed by line manager

    Qualifications and Experience
    Essential:

    • Master’s Degree in Construction Engineering (Architectural, Building and Civil) or related field or equivalent experience, or Undergraduate Degree in Construction Engineering (Architectural, Building and Civil) or related built environment qualification.
    • Three (3) - Five (5) years’ experience working with a International Non-Governmental Organization in a humanitarian shelter and settlement setting
    • Ability to write clear and well-argued project and assessment reports
    • Excellent time management skills, and ability to organize multiple and competing priorities
    • Excellent project management skills including very good budget management skills.
    • Demonstrated monitoring and evaluation skills.
    • Ability to work both in an advisory and a hands-on implementation capacity
    • Experience in preparing successful funding proposals for donors.
    • Excellent communication skills with a high level of written and spoken English
    • Politically and culturally sensitive with qualities of patience, tact and diplomacy
    • The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances.
    • Commitment to the aims and principles of SC. A good understanding of the SC mandate and child focus and an ability to ensure this continues to underpin our support.
    • Proficiency in AutoCAD or similar drafting software and a high level of computer literacy (word, excel, ppt etc).
    • Ability to design and interpret architectural working drawings and develop bill of quantities. 

    Desirable:

    • Experience or knowledge of working and living in Northeast region/context.
    • Experience in WASH or Health programmes.
    • Excellent project management skills, especially in managing integrated and multisectoral projects
    • Proven capacity to supervise, train and coach staff
    • Specific experience of working in consortia projects.

    Skills and Behaviours (Our Values in Practice)
    Accountability:

    • Holds self-accountable for making decisions, managing resources efficiently, achieving and role modeling Save the Children values
    • Holds the shelter team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved

    Ambition: 

    • Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their personal development and encourages others to do the same.
    • Widely shares their personal vision for Save the Children, engages and motivates others.
    • Future orientated and thinks strategically.

    Collaboration:

    • Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters.
    • Values diversity, sees it as a source of competitive strength
    • Approachable, good listener, easy to talk to.

    Creativity:

    • Develops and encourages new and innovative solutions.
    • Willing to take disciplined risks.

    Integrity:

    • Honest, encourages openness and transparency

    go to method of application »

    Awards Management Coordinator - PLANE

    Child Safeguarding

    • Level 3:  The post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

    Role Purpose

    • The purpose of this post is to support the Award Management Director and Award Managers and Field Manager in coordination of implementation of the FCDO Plane Window 3 project in Kano. The position plays a lead role in award information management, shares, and coordinates information across departments.
    • Under the direction of the Field Manager, the Awards Coordinator will be responsible for ensuring that the SCI programme adheres to all its award management obligations internally within Save the Children and externally with donors.
    • This will include financial and narrative reporting relating to donor awards and data quality in the Award Management System. 
    • This position is specifically responsible for assigned awards, and will ensure compliance with financial and administrative requirements, donor specific requirements and to make recommendations for improvements.
    • This role will work closely with Partners, Program Implementation/ Operations, PDQ and Finance on proposals, financial and narrative reporting, monitoring and analysis, and compliance processes. In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

    Scope of Role

    • Reports to: Program Manager
    • Staff reporting to this post: None
    • Role Dimensions: (e.g., complexity, relationships, communication with stakeholders).

    Key Areas of Accountability
    Developing self and others; Working effectively with others:

    • Build relationships with other teams to support the resolution of issues and coordination of deliverables i.e., reports.
    • Support the delivery of capacity building to other teams in the Field office and to Partner organisations.
    • Build relationships with the Country Office and support in the escalation of issues if required.

    Communicating with impact, negotiation, and coordination:

    • Engage with and coordinate across multiple stakeholder groups to support the development of high-quality proposals.
    • Support the development of high-quality proposals through planning and coordination with PDQ, Finance and other teams.
    • Coordinate and review donor reports including adequate planning to ensure deadlines are met.
    • Communicate and coordinate with Award Manager to understand and record any changes related to donor compliance requirements and reporting dates
    • Facilitate award kick off meetings, including a focus on donor requirements and ensure these occur at the start of each award.

    Compliance (Systems, processes, donor):

    • Understanding of SCI processes and other key donor requirements and communication and adherence to these.
    • Understanding of the Award Management System (AMS) and reporting functions, and ensure AMS is up to date to drive data quality.
    • Accountable for driving AMS data completeness and quality for relevant awards
    • Support kick off meetings led by the Award Manager and the communication of compliance requirements across the CO.

    Monitoring and Analysis:

    • Critical review of proposal budgets to identify budget lines for review or omitted costs.
    • Work with Operations team and budget holders to develop budgets.
    • Financial analysis skills to perform award monitoring processes, highlight financial issues to Overseers and Budget Holders and perform further analysis to resolve issues identified.
    • Understanding of DRC budget codes and ability to work with Program team to determine appropriate structure.
    • Knowledge of donor budgeting formats to support budget holder understanding.

    Portfolio management and strategy:

    • Support AM Manager to perform portfolio level monitoring and analysis and follow up issues identified and resolve these.
    • Produce management reports and escalate identified portfolio issues in a timely manner.
    • Support Award Manager on the regular award review processes on designated awards.

    Qualifications 

    • Professional qualification in Business, International Development, Finance / Accounting or similar.
    • University Degree in International Development, Business Administration or Finance.

    Experience and Skills:

    • Highly developed interpersonal and English communication skills including influencing, negotiation and coaching.
    • Experience managing grants, contracts & sub agreements with knowledge of major funders’ guidelines (e.g., USAID, ECHO, FCDO, CIDA, SIDA etc.) 
    • Relevant experience managing donor funded projects with International NGO’s particularly those addressing human/children’s rights and those applying partnership approaches.
    • Strong analytical skills and strategic planning abilities. Computer literacy and excellent documentation skills are a must.
    • Ability to proactively identify issues and problem-solving skills to address these
    • Ability to establish and maintain conducive collegial relations and perform effectively as a member of a team.
    • Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.
    • Excellent time management and planning capacity.
    • Availability and willingness to work extra hours during times of humanitarian responses.

    Behaviours (Values in Practice)
    Accountability:

    • Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.
    • Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

    Ambitious:

    • Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.
    • Widely shares their personal vision for Save the Children, engages and motivates others.
    • Future orientated, thinks strategically and on a global scale.

    Collaboration:

    • Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters.
    • Values diversity, sees it as a source of competitive strength.
    • Approachable, good listener, easy to talk with.

    Creativity:

    • Develops and encourages new and innovative solutions.
    • Willing to take disciplined risks.

    Integrity:

    • Honest, encourages openness and transparency; demonstrates highest levels of integrity.

    go to method of application »

    Director, Human Resources and Administration

    Ref No: 220007GH
    Location: Abuja with field travel
    Employee Status: Permanent
    Team / Programme: Nigeria Country Office
    Contract Length: Open-Ended
    Reports to: Country Director
    Grade: NAT 1

    Team / Programme: Nigeria Country Office

    • Level 3: a police check will be required since the role holder is responsible for implementing the police checking/vetting process and supervising the staff who carry out the checks.

    Role Purpose

    • As a member of the Nigeria Senior Management Team (SMT) and the Director of HR & Administration, you will have shared accountability for Save the Children’s international development and emergency programming in a program of approximately $60 million each year through an organization of more than 450 staff.
    • You will also share in the overall responsibility for the direction and coordination of the Country Office (CO).  In your capacity as Director of HR & Admin, you will be accountable for the provision of effective HR services. In addition, you will be accountable to the Country Director for the provision of effective administrative and Safeguarding services.
    • The remit covers both emergencies and development programming contexts.

    Scope of Role

    • Dimensions: Save the Children works in over 13 states in Nigeria directly and through partners. The country office is in Abuja with state offices in Benue, Borno, Cross River, Gombe, Jigawa, Katsina, Kaduna, Kano, Kogi, Lagos, Oyo, Yobe, and Zamfara,
    • Staff directly reporting to this post: HR Manager, Admin Manager, Safeguarding Coordinator with dotted line reporting for HR in the field

    Key Areas of Accountability
    As a member of the Senior Management Team, you will contribute to:
    Leadership of the Nigeria Country Office:

    • Support the development of an organisational culture that reflects our dual mandate values, promotes accountability and high performance, encourages a team culture of learning, creativity, and innovation, and frees up our people to deliver outstanding results for children and excellent customer service for our members and donors
    • Help design and implement a coherent organizational structure that is consistent with agency practices and appropriate to program needs
    • Help establish, maintain, and improve active and regular working relationships with host government authorities, partner agencies including humanitarian and development donors, and local and international NGOs
    • Ensure the Nigeria Country Office complies with all Save the Children Management Operating Standards and Standard Operating Procedures
    • Ensure that all required support is provided promptly, at scale and in line with the rules and principles during emergencies, working closely with the Regional Office

    Policies and Procedures:

    • Supervise the Human Resources and support services function to ensure that advice and support are provided to managers and staff on interpretation and application of policies and procedures and on other HR, general administration and Child Safeguarding related matters
    • Ensure all HR, Administration and Safeguarding policies and procedures manuals are developed and implemented, and follow the Nigerian government legal requirements and SCI global policies
    • Ensure appropriate personnel files and HR documentation is maintained and secure in digital formats as a preferred option
    • Supervise the development of dual mandate HR practices and processes aligned with the organisation’s overall strategy and SCI Essential Standards to meet the evolving needs of the organisation
    • Ensure appropriate and adequate humanitarian HR procedures are detailed in the Country Office Humanitarian Preparedness Plan to enable rapid scale up
    • Facilitate the HR aspects (such as deployment mechanisms) of Nigeria’s Humanitarian Response Team
    • Provide ethical oversight and leadership across the Country Office
    • Ensure that staff and Save the Children associates are aware of and adhere to the Safeguarding and Code of Conduct policies

    Strategic Human Resources Planning:

    • Design and manage staffing strategies to ensure that the organisation acquires and retains a qualified workforce capable of meeting organisational challenges in both development and emergency contexts
    • Work closely with the program departments to ensure that adequate HR inputs are provided and incorporated during development and implementation of all projects/programs
    • Lead long-term people forecasting & HR planning for the organization
    • Institute and manage an appropriate performance management and succession planning system to ensure that the organization has a ready supply of staff with the requisite skills and competencies.
    • Ensure appropriate and adequate emergency HR procedures are detailed in the Country Office Emergency Preparedness Plan to enable rapid scale up
    • Facilitate the HR aspects (such as deployment mechanisms) of the Country's Emergency Response Team

    Staff Recruitment and Retention:

    • Ensure appropriate recruitment, retention and succession of staff including orientation programmes, design and implementation of compensation and performance management systems relevant for both development and emergencies, and career development for staff
    • Ensure design and management of competitive and appropriate compensation and benefits policies for all employees; and conduct compensation reviews ensuring cost effective, and equitable
    • Develop and maintain appropriate job descriptions that reflect Save the Children’s dual mandate, and ensure they are evaluated according to SCI Job Evaluation Guidelines
    • Ensure through thorough review that employment terms, conditions and practices are fair, consistent, compliant with labour law and Save the Children human resource policies and best practice, and appropriate to the context

    Performance Management and Staff Development:

    • Develop a culture of performance management across the organization, where staff are held accountable and rewarded for high performance
    • Ensure a robust Induction on all SCI policies and procedures for all staff, visitors, and consultants is implemented
    • Ensure that performance reviews are conducted regularly by supervisors; provide training and advise to managers on effective implementation of performance management
    • Analyse on an on-going basis the organisational staffing profile and, in conjunction with senior managers, advising on job holder competencies and skills considering changing contexts and content
    • Providing guidance on staff capacity building and in formulating the annual training calendar, and offering expert facilitation of in-house training programs such as performance management workshops and orientation programmes
    • Ensure that staff have access to HR guidance on individual development opportunities arising from performance review feedback and personal career development interests
    • Monitor and advise on disciplinary matters in accordance with established policies and procedures
    • Mediate conflict, grievances, and harassment cases

    Staff Management, Mentorship, and Development – Human Resources:

    • Ensure appropriate staffing within Human Resources and Support Services
    • Ensure that all HR and Support Services staff understand and can perform their roles in an emergency
    • Manage the HR/Support Services teams, define expectations, provide leadership and technical support as needed, and evaluate direct reports regularly
    • Ensure the recruitment, training, and promotion of staff as appropriate and ensure availability of appropriate professional development opportunities for staff
    • Incorporate staff development strategies and Save the Children’s Develop to Perform system into team building process and seeking coaching, mentoring, and other developmental opportunities

    Administration:

    • Supervise administrative function to ensure the smooth running of the CO, monitor visa process for international staff and liaison with Government of Nigeria
    • Ensure that appropriate, efficient, cost-effective Information Technology Systems are in place and in compliance with SCI Essential Standards
    • Ensure standard hard-copy and electronic filing system is in place across departments and the country office and develop/roll out polices and guidelines

    Safeguarding:

    • Work closely with the Safeguarding Coordinators to ensure Safeguarding is institutionalized, and that the country programme has a clear complaint, reporting and investigation mechanisms; compliance and accountability is effectively monitored
    • Ensure that partners, suppliers, and others associated with SCI are aware of and are compliant with the child safeguarding policy
    • Ensure all SCI employees receive the Safeguarding and Code of Conduct policy induction, and refresher trainings

    Government Relationships:

    • Ensure Support Services and HR maintain strategic links with Government of Nigeria’s key ministries/departments at national and state levels, identify opportunities and ensure Save the Children’s participation in key activities of the national and state and local level government
    • Ensure that Save the Children policies are coherent and relevant to current policies in Nigeria

    Staff Safety and Security:

    • Ensure that all safety and security minimum operating standards are met
    • Work with the Safety and Security Manager to ensure implementation of staff security guidelines and ensure periodic security assessment are carried out at the Field and project-office level and reports submitted to the Safety & Security department on time.

    Competencies For This Role:
    Delivering Results:

    • Takes personal responsibility and holds others accountable for delivering our ambitious goals for children, continually improving own performance or that of the team/ organisation.
    • Level required: Accomplished

    Applying Technical and Professional Expertise:

    • Applies the required technical and professional expertise to the highest standards; promotes and shares best practice within and outside the organisation.
    • Level required: Accomplished

    Working Effectively with Others:

    • Works collaboratively to achieve shared goals and thrives on diversity of people and perspectives. Knows when to lead and when to follow and how to ensure effective cross-boundary working.
    • Level required: Accomplished

    Communicating with Impact:

    • Communicates clearly and confidently with others to engage and influence; promotes dialogue and ensures timely and appropriate messages, building confidence and trust.
    • Level required: Accomplished

    Qualifications and Experience

    • A minimum of 7 years management and Human Resources experience in a corporate or an NGO environment, including experience in the development of strategic and operational support services plans and their implementation
    • Master's and/or Postgraduate Specialisation in Human Resources, Law or Business Administration (MBA) with specialisation in Human Resources
    • Fluency in English, written and spoken.
    • Must meet the highest standards of ethics, with a demonstrated capacity for discretion and for handling sensitive information with care
    • Ability to plan and organise a substantial workload that includes complex, diverse tasks and responsibilities in both development and emergency contexts
    • Competent level skills in gathering, analysing, and reporting HR data using Data Analytics
    • Experience in capacity building and setting frameworks for staff development, as well as coaching, mentoring., delegating appropriately and providing developmental guidance to staff
    • Resourcefulness and creativity in developing the role of HR within the programme and ensuring the most effective support to line management
    • Willingness and ability to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergencies
    • Demonstrated credibility with colleagues and stakeholders at all levels of an organization
    • Strong interpersonal skills with the ability to demonstrate skills in leading a multi-disciplined team through a period of change and be a motivator with a track record of leadership
    • Experience promoting belonging, equity, and performance across dispersed teams with broad ranges of experience.
    • Flexible, sensitive style while working with colleagues from diverse cultures and linguistic backgrounds.
    • Should have a people-focused and modern take on human resources. When designing and implementing programs and policies, the role holder must learn about new and best practices to evolve our unique approach to People and Culture
    • High level of commitment to mission, vision, and values of Save the Children International.

    Method of Application

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