Latest Jobs at Pagatech Limited

This is a role for a creative data-driven individual with excellent aesthetic judgment and willingness to collaborate within a team environment. You will be an integral part of every stage in the creative process, from conceptualization to execution.

As a Digital Designer at Paga, your responsibilities will include designing digital graphic assets, bringing them to life and delivering high quality and innovative motion graphic content that seamlessly integrates with multi-channel marketing, including social media advertising, email marketing, mobile in-app banners, and web banners. Responsibilities also include staying up to date on social and digital content trends and the latest digital design software.

You will be a designer passionate about continuously iterating and improving on the effectiveness and efficiency of your output based on data and feedback.

PRIMARY RESPONSIBILITIES

• Work from brief to optimize and adapt campaign material and asset production for multi-channel marketing, including social advertising, email, editorial articles, mobile app placements, and display banners.
• Create highly engaging data-driven animation, interactive online content for social media, email marketing, mobile in-app banners, and web banners.
• Work closely with designers, copywriters, content creators, and teams to understand the project scope, objectives and be a stakeholder for performance in overall campaign development.
• Create and execute concepts for digital advertising.
• Assist in the creation of animation storyboards.
• Prepare conceptual layouts for the motion graphic project.
• Participate in brainstorming sessions to share new design perspectives and ideas.
• Ability to manage defined and agreed timelines to ensure complete project planning and execution tasks on time.
• Assist in selecting appropriate audio, graphic and animation styles for the project.
• Encode, convert, edit videos, and add effects/elements to enhance motion graphics.
• Support the design team with photo editing, bespoke illustration, and icon design.
• Train and develop others in the use of animation software.
• Keep abreast of advancements in animation as well as new technologies and techniques, contemporary trends in production design and popular music to deliver cutting edge work.
• Track and report conversion rate optimisation on every digital campaign.

KEY COMPETENCIES

• Strong interpersonal and communication skills
• Ability to comprehend and uphold brand style guidelines, producing work of a suitable style.
• Ability to solve an array of challenges through visual design.
• Must be able to mediate creative problems to arrive at the best solution.
• Manage time effectively, ability to multi-task, manage competing priorities and meet deadlines!
• Detail-oriented individual who reviews his/her work carefully - quality control is key.
• A self-starter with the ability to work independently and collaborate with teams.
• A strong interest in how design affects user experience.
• A can-do attitude. Self-motivated problem solver, detail-oriented, dedication, positive attitude, and flexibility - You get things done.
• Exceptional English skills in written and oral communication.
• Ability to work quickly without compromising quality or organisation.
• Familiar with Sketch & The Adobe Creative Suite to build out creative assets.
• Strong knowledge of current digital design best practices and techniques.

KNOWLEDGE AND SKILL REQUIREMENTS

• Bachelor’s degree in Mass Communication/Journalism/English or related field
• At least 3 years’ experience digital/motion design experience including digital campaigns, video production, design and animation or related field.
• Excellent use of tools - Adobe After Effects, Illustrator, Photoshop, Sketch, Cinema 4D, Premiere and Final Cut Pro.
• Ability to work well in a team environment and independently when necessary.
• Strong portfolio showcasing high-end digital design skills.
• Must have completed the mandatory NYSC.

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ROLE SUMMARY

The Head of Operations is responsible for organizing and overseeing the daily operations of the company; designing policies, overseeing customer service channels and implementing technology solutions. The candidate should be a responsible leader with an analytical and strategic mind and have a broad knowledge of the business. The Head of Operations is responsible for productivity and compliance of regulatory policies and guidelines.

The ideal candidate for this role will have clearly demonstrated strong leadership skills, results orientation and be able to interpret the corporate vision into growth strategies and profitable operations.

RESPONSIBILITIES

• Lead, oversee and manage all areas of the organization’s day-to-day operations to ensure KPIs are achieved; build comprehensive and SMART goals for performance and growth.
• Funding and managing the MFB’s liquidity position to maximize earnings on surplus liquidity within specified risk limits.
• Managing relationships with target customers for funding products to maximize returns on investment opportunities opened to the bank.
• Coordinate the activities of the operations officers and cashiers.
• Lead general services & corporate affairs.
• Build public and community relationships.
• Enable a thriving work environment, building and leading a highly motivated and high-performance team
• Design business strategy with other members of the executive team.
• Design and implement policies, processes and standards that align with overall strategy and targeted culture of the organization.
• Ensure organizational quality through review, update, implementation and adherence to agreed policies, procedures and manuals.
• Participate in ensuring compliance and adherence to statutory and regulatory requirements as well as continuous update of processes, policies and procedures.
• Responsible for effectiveness and efficiency of the branches, team development, team morale.
• Design and implement microfinance code of conduct at the various levels in operations.
• Develop strategies to minimize customer complaints and suggest ways of managing the public image of the Company.
• Liaise with the Financial Controller to ensure timely preparations of annual budget, quarterly budget review, forecasts and business plans.
• Develop business relationships with potential customers as well as existing customers with the view to strengthening the Company’s customer relationship base.
• Appraise the operational system in place and monitor the implementation of the company’s operation manuals, making appropriate recommendations regarding the need for change.
• Coordinate customer service operations and ensure customer retention.
• Oversee and manage the assets of MMFB.
• Provide strategic input and direction for the development of performance targets, including continuous monitoring to ensure achievement of set targets.
• Manage and maintain relationships with the CBN, other regulatory agencies and strategic stakeholders (internal and external).
• Initiate and support the development of a healthy internal culture that retains key employees and encourages their professional development.
• Any other duties and responsibilities which may be required from time to meet the objectives of MMFB.

QUALIFICATIONS, SKILLS & COMPETENCIES

• A degree in Banking, the Sciences/Engineering, Business Administration, Finance/Accounting, or any other related field.
• Minimum of 5 years senior management experience within the financial services industry, including Proven extensive and relevant operations management experience.
• Must have undergone the Microfinance Certification Programme and obtained a Certificate in Microfinance Banking issued by the Chartered Institute of Bankers of Nigeria (CIBN).
• Excellent problem-solving skills; analytical and structured in his/her thinking.
• Strong leadership and relationship-building skills.
• Familiarity with all business functions including HR, Finance, Supply chain, IT, Regulatory and Compliance.
• Communication skills – verbal, non-verbal and written.
• Self-starter and very organized, with strong attention to detail.
• Extremely versatile, dedicated to efficient productivity and able to work efficiently and effectively across multiple teams.
• A thorough understanding of microfinance performance metrics/indicators and the ability to interpret and process operations data.