Jobs at Alfred & Victoria Associates

Responsibilities

• Responsible for customer premise installations, including racking, cabling, bonding and grounding.
• Coordinate fiber activities with other departments and the Manager of OSP construction
• Perform ring cuts on live fiber without affecting existing services.
• Perform fiber tests with OTDR’s, light source and meters.
• Terminate, splice, bonds/grounds and tests fiber optic equipment to division standards.
• Provide accurate equipment location, splicing and terminating records for the fiber database.
• Assist Construction/Engineering departments in accepting and turning up the fiber network.
• Perform installation of fiber optic equipment and patch and panels.
• Monitor, communicate and perform corrective actions to fix problems affecting any fiber or fiber related equipment.
• Install demarcation enclosures and other telecom equipment.
• Must be well versed in modern fiber splicing techniques.
• OTDR, power meters, traffic identifiers, digital multimeters, cleavers, strippers, buffer tube splitters, cable ring tools, hand tools, toners, duct rodders, ladders, bucket trucks
• Ability to work under minimal supervision. And apply technical expertise to evaluate problems and implementing the best solutions.
• Work a variety of schedules including normal duty and on-call duty.
• Will be required to work night shifts and overtime when needed

Qualifications

• B.Sc / HND in Electrical Electronic/Computer Engineering or other related Course.
• Independent problem solver combined with strong team orientation.
• 3+ years of technical experience in a telecommunications or network operations environment.
• Knowledgeable in Cisco switching and routing configuration and troubleshooting
• Good understanding of telecommunication equipment operation
• Good experience with multi-vendor telecommunication equipment.

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Job Summary

• HR customer service provides internal consulting services regarding the interpretation and application of HR policies and processes for compensation, benefits, and HR systems. Interacts with customers via telephone to answer questions and provide necessary assistance. Utilizes knowledge base information to answer customer inquiries.

Duties and Responsibilities

• Keep records, spreadsheets, maintain files
• Develop and implement HR solutions that drive performance improvement and support the short and long term business objectives
• Assist Customer Service team with new product information and specs
• Keep well documented records for future audits
• Provides mentoring and is always looking to improve, include and push our team to the next level
• Have an upbeat positive energy!
• Responsible for developing relationships with customers to coordinate all aspects of service
• Must maintain client files, contracts and correspondence
• Prepares invoicing and billing information
• Enters and updates information in a customized company database
• Responsible for interfacing with multiple departments to assure that project completion deadlines are met
• Answering questions about products/services
• Maintain an effective level of business literacy about the business unit's financial position, its mid range plans, its culture and its competition
• Escalates issues, provide updates and clarify instructions
• Answer incoming calls and emails from third party vendors and provide accurate answers and detailed information.
• Alerts supervisor or lead worker when there is confusion or absence of information in the knowledge base to answer particular questions.
• Maintains electronic personnel records; researches data to verify employment and salary records.

Education and qualifications

• Bachelor's Degree in General Education, Business, Human Resources, Business/Administration
• 3+ years of HR and/or customer service experience required
• HR knowledge (Payroll, General Policies) is a plus
• Ability to multitask use multiple screen and data bases with ease

Skills for HR Customer Service:

• Microsoft Office
• Benefits
• Basic compensation
• HR policies
• Recruitment
• Principles and processes for providing customer and personal services
• Rules of composition
• Case management processes

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Job Brief

• We are looking for a technically sound security architect to be responsible for the design, building, testing, and implementation of security systems within our IT network.
• The security architect's responsibilities include reviewing our current security measures, recommending enhancements, identifying areas of weakness, and responding promptly to possible security breaches.
• You will also be responsible for conducting regular system tests and ensuring the continuous monitoring of the network's security.

Responsibilities

• Reviewing current system security measures and recommending and implementing enhancements
• Planning, researching, and designing security architectures.
• Developing, reviewing, and approving the installation requirements for LANs, WANs, VPNs, routers, firewalls, and related network devices.
• Conducting regular system tests and ensuring continuous monitoring of network security
• Researching and designing public key infrastructures, certification authorities, and digital signatures, and ensuring all personnel have IT access limited to their need and role in the organization.
• Developing project timelines for system upgrades and preparing cost estimates.
• Testing the final security system and updating and upgrading it as needed.
• Establishing disaster recovery procedures and conducting security breach drills.
• Responding quickly and effectively to all security incidents and providing post-event analyses.
• Monitoring and guiding the security team, cultivating a sense of security awareness, and arranging for continuous education.
• Remaining up to date with the latest security systems, standards, authentication protocols, and products.
• Establishing disaster recovery procedures and conducting breach of security drills
• Anticipating potential security threats, and acting upon them in time
• Drawing up plans for future company safety, and communicating progress to senior management
• Implementing new software to protect against intrusion, and monitoring relevant progress
• Making important risk-based decisions regarding security, in line with company policies and national and international legislation

Requirements and Skills

• A bachelor's or associate's degree in IT, computer science, or related field.
• Advanced IT security certifications may be advantageous, CISSP (Certified Information Systems Security Professional) certifications.
• 7-10 years experience in information security and IT risk management.
• A strong working knowledge of current IT risks, security implementations, and computer operating and software programs.
• The ability to interact with a wide range of people from different backgrounds and races.
• Excellent teaching, problem-solving, communication, and interpersonal skills.
• Certified Data management Professional (CDMP)
• In-depth understanding of database structure principles

Key Skills & Competencies:

• Extensive experience in information security and/or IT risk management with a focus on security, performance and reliability
• Solid understanding of security protocols, cryptography, authentication, authorisation and security
• Excellent written and verbal communication skills as well as business acumen and a commercial outlook
• The role necessitates excellent communication and organizational leadership abilities.
• You should have expertise in security measures such as firewalls, intrusion detection, and prevention systems (IDS/IPS), network access controls, and network segmentation.
• You must be experienced with operating systems like Windows, Linux, and UNIX.
• Network security architecture and its development are both important to understand.
• Wireless security, such as routers, switches, and VLAN security, is something that everyone should be aware of.
• DNS security principles such as routing, authentication, VPN, proxy services, and DDOS mitigation technology are all covered.