Latest Jobs at Chibek Instruments Limited

Job Post Description

• Perform installs, PMs, IQ OQ, maintenance, and repairs on GC, HPLC, GC/MS, and LC/MS instrumentation
• Main point of contact for customers, helping with issues both remotely and in the field.
• Assist customers by delivering remote-first, digital-first technical support to help increase remote fix rate for LC instruments and Empower and Breeze software platforms.
• If an issue is unable to be resolved remotely, troubleshoot to determine the root cause, and provide necessary part numbers and details prior to requesting a Field Service Specialist
• Establish and maintain collaborative relationships with external and internal customers, ensuring their success.
• Provide detailed documentation of customer interactions within the corporate call tracking software.
• Maintain sound knowledge regarding the technology and relationship to the customers' application demands.
• Actively participate in training, on-site visits, remote training, and other opportunities to advance technical skills.
• Identify sales opportunities and provide leads to the sales organization.
• Utilize remote tools to resolve customer issues efficiently.
• Contribute knowledge from customer interactions in the organization's Knowledge Base.

Candidate Qualifications

• B.Sc in Chemistry or Biology, Engineering, or other science-related field is preferred, We will also consider applications with equivalent experience, training, and education.

Candidate Experience:

• Trained in any Liquid Chromatography, Gas Chromatography, or Mass Spectrometry instrumentation.
• Proven ability to work independently and plan your own time.
• Excellent communication and customer service skills.

Salary
N100,000 - N150,000 monthly.

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Responsibilities

• Sell analytical instruments, consumables, and services in the assigned geography.
• Achieve quarterly and annual sales targets by developing a pipeline of opportunities in the region.
• Proactively generate new leads and respond to marketing leads to create awareness for our products.
• Develop relationships with senior managers and key opinion leaders at customer accounts.
• Navigate orders through purchasing using an accurate understanding of the customer’s internal processes.
• Obtain an understanding of technical product details and sell chibek benefit menu to each customer based on a solution for their specific needs.
• Conduct technical seminars as needed via webinars or at customer sites and conferences. Coordinate remote demonstrations and services as needed to obtain customers’ technical and financial commitment.
• Update the Salesforce CRM system regularly and provide sales forecasts as needed to management.
• Proactively engage customer install base to grow consumables and service contract revenue.
• Coordinate installation, training, and services for existing customers to increase satisfaction.
• Collaborate with marketing to develop chibek product value statements and create powerful sales tools.
• Other duties as assigned.

Qualifications

• B.Sc in Science, preferably in Biology or Molecular area.
• 2+ years of direct sales experience in life science tools with capital equipment and consumables.
• Demonstrated track record of sales performance and exceeding quota.
• Demonstrated aptitude for creativity and problem-solving to determine solutions for customers and close sales.
• Ability to gain a detailed understanding of technical products. Experience with vaccine development is desired.
• Extensive Rolodex of contacts in the assigned territory.
• Ability to demonstrate self-motivation, meet timelines, and multitask effectively.
• Excellent English oral and written communication skills.
• Computer proficiency in Microsoft Office programs and Odoo CRM software.
• Location in the Lekki area is preferred.

Salary
N100,000 - N150,000 monthly.

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Job Description
Off-Grid Development Engineer with a focus on designing, developing, and implementing Mini-grid projects. The role includes:

• Design of standardized and customized modular off-grid electricity systems (PV-battery, PV-battery-diesel, and diesel-PV hybrid) with a focus on rural, off-grid applications
• Detailed design and cost breakdown of power generation and distribution systems
• Preparing tenders and quotes for clients
• Contractor management and cost analysis for installation and commissioning phases.
• Selecting and developing the subsystems including the monitoring and metering systems
• Providing engineering support to clients, in particular with respect to O&M processes for installed systems and monitoring of the performances.

Requirements
Qualifications:

• Mechanical or Electrical Degree or equivalent experience with 2 - 5 years in product management / design / technical support environment, preferably in the renewable energy industry.

Candidate Experience:

• Knowledge of solar power system design, including grid-tie and off-grid/battery backup solutions, is preferred.
• Mechanical knowledge of solar mounting systems.
• Thorough knowledge of the renewable energy market and regulations in Nigeria
• Strong organizational skills with attention to detail.
• Strong problem-solving skills.
• Ability to provide a professional presentation to consumers, dealers, distributors, and service providers.
• Strong customer service skills and a desire to provide an exceptional level of service to all customers, internal and external.
• Must have the drive to be the best in all we do. Overseas trips may be required for training and meetings.
• Use of the main software tools, including Homer, PVsyst, Autocad, Metering, and monitoring software packages
• The capability of electric calculations and technical knowledge in energy systems, preferably involving solar PV, batteries & diesel
• Hands-on experience with electrical power systems or similar technical fields required
• Experience managing contractors and working with external parties
• Ability to work with a multidisciplinary, international team in multiple locations
• Fluent in English, in speech, and writing.

Age Range:

• 25 - 40

Salary
N100,000 - N150,000 Monthly.