Job Openings at RedCloud Technology

• As a Financial and Digital Service Manager for Nigeria is to plays a critical role in driving business growth, oversee the development, implementation, and maintenance of digital financial services and solutions that meet business objectives and customer needs.

What you will be doing?

• Regular market visits with Retail and Sales teams in the region (Monthly/Quarterly)
• Deliver presentations and demonstrations to showcase the capabilities of our solutions to key customers and potential clients.
• Drive onboarding of distributors to RedPay in collaboration with sales team (registration and trading)
• Increase merchant adoption of Digital Payments, achieve 80% active ratio, and ensure repeat transactions are achieved.
• Increase adoption of digital products MOM by AVG 10% i.e airtime top up, bill payment and lending
• Monitor Product adoption, Usage and failure rates - Weekly/Monthly/Quarterly product performance review and Market Insight feedback
• Escalation and follow up on resolution of disputes raised with Technology Team
• Grow organic trade via digital payments and align with the regional budgets
• Support the retail and sales team on Brands/DB presentations that require Live Demo presentations (Joint Visits)
• Schedule weekly catch up with the Retail and Sales team to review performance in the region

Experience we think you'll need:

• Relevant bachelor’s degree, or equivalent combination of education and experience
• Minimum of 5 years professional experience in Regional Sales (e-commerce, open commerce, and or Digital Sales)
• Excellent verbal and written communication skills
• Keen attention to detail and adherence to deadlines
• Cluster Sales or Regional Sales Officer experience from FMCG
• Fintech Sales and Strategic partnership

Technical Requirements

• Ms PowerPoint, Ms Word, Ms Excel

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• The Brand Channel Partner will play a pivotal role in assisting in managing relationships and fulfilment operations with brands to achieve maximum delivery efficiency and sales growth. The successful candidate report to Brand Channel Manager.

Main Responsibilities

• Manage the order queue to ensure that fulfilment is done timely based on FIFO.
• Assist with the management of an extensive database containing comprehensive information on leading/promising FMCG brands in Nigeria including those signed and trading. This database will serve as a valuable resource for the local brand team's engagement efforts.
• Assist and support sales teams by making periodic engagement calls or visits to signed brands to ensure that all relevant information for efficient sales operations is up to date.
• Assist with the coordination of logistic management from request to arrival, loading and delivery to the customer where and when necessary.
• Assist and manage the process of sample collections from brands and subsequent transfer to respective brand account leads and regional managers.
• Maintain strong relationships with the fulfilment officers in each signed brand to help keep our on-time delivery promise.

Experience we think you'll need:

• Relevant bachelor’s degree, or equivalent combination of education and experience
• Minimum of 3 years professional experience
• Knowledge of the FMCG sector and digital commerce platforms is a plus.
• Keen attention to detail and adherence to deadlines
• Strong data analytics skills.
• Customer centric mindset.
• Negotiation and conflict management skills.
• Good communication, interpersonal and presentation skills.
• Logistic and supply chain experience not a must but would be an advantage.