Fresh Jobs at Stresert Services Limited

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Location: Benin, Warri, Lagos

Job Summary

We are searching for an organized, attentive Bank Teller to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals.

Duties and Responsibilities

• Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
• Accept cash and checks for deposit and check accuracy of deposit slip
• Process cash withdrawals
• Perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency
• Perform services for customers such as ordering bank cards and checks
• Receive and verify loan payments, mortgage payments and utility bill payments
• Record all transactions promptly, accurately and in compliance with bank procedures
• Balance currency, cash and checks in cash drawer at end of each shift
• Answer inquiries regarding checking and savings accounts and other bank related products and services.
• Attempt to resolve issues and problems with customer's accounts
• Explain, advise on and promote bank products and services to customers
• Ensure compliance with all internal controls and established policies and procedures

·         Perform other tasks as assigned.

Education and Experience

• Candidates with OND qualification only.
• 1-2 years of experience as a teller or in a related field preferred
• Clerical, administrative, cash handling, sales or customer service experience preferred
• Knowledge of customer service principles
• Ability to use Microsoft Office products

Key Skills and Competencies

• strong numerical ability
• good listening and communication skills
• customer service orientation
• accuracy and attention to detail
• time management
• problem solving
• honesty and integrity
• teamwork
• stress tolerance

Salary

Monthly Take Home– N65,000

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StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Location: Benin, Warri, Lagos

Job Summary

A Customer Service Representative will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Duties and Responsibilities

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements

• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
•     Candidates should possess OND qualification only.

Salary

Monthly Take Home– N65,000

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StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated solutions in different areas that ensure business objectives are achieved.

Job Summary

Enhance effectiveness by providing administrative management support i.e. letter writing, dealing with telephone and email enquiries, creating and maintaining filing systems, keeping diaries, arranging meetings and appointments and organising travel for line managers etc.
Detailed Summary

• Organizes work, route correspondence and initiate telecommunications.
• Maintains schedules by maintaining calendars for line manager; arranging meetings, conferences, teleconferences, and travel.
• Completes requests by greeting customers, in person or on the telephone; answering or referring inquiries.
• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Provides historical reference by utilizing filing and retrieval systems.
• Must be able to use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases.
• Book rooms and conference facilities when the need arises.
• Liaise with staff in other departments and with external contacts.
• Organise and store paperwork, documents and computer-based information.
• Photocopying and printing various documents, sometimes on behalf of other colleagues.

Desired Skills, Qualification & Experience

• Administrative Writing Skills, Reporting Skills, Supply Management, Scheduling, Microsoft Office Skills, Professionalism, Confidentiality, Organization, Travel Logistics, Typing, Verbal Communication
• BSc/ HND in secretarial studies or related field.
• Must have carried out similar function with a minimum of two (2) years experience post NYSC.

Salary

    Monthly Take Home– N88, 000