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  • Posted: Sep 5, 2024
    Deadline: Not specified
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    United Nigeria Airlines Company Ltd is a wholly Nigerian company incorporated under the Companies and Allied Matters Act of 1990 at the Corporate Affairs Commission to offer commercial air transportation services under the registered tradename; United Nigeria.
    Read more about this company

     

    Director of Flight Operations

    Job Summary

    • A Director of Flight Operations will play a crucial role in managing and overseeing all aspects of an airline’s or aviation organization’s flight operations, including engineering and ground operations. They ensure that all flight activities comply with aviation regulations, company policies, and safety standards.
    • The Director of Flight Operations will be responsible for the overall management, direction, and coordination of all flight operations activities within the organization. This includes ensuring the safe, efficient, and effective operation of the airline’s fleet, compliance with all regulatory requirements, and the management of flight crews.

    Duties/Responsiblities:

    Operational Management:

    • Oversee day-to-day flight operations, ensuring all flights are conducted safely, on time, and within budget.
    • Develop and implement operational policies and procedures to enhance safety, efficiency, and cost-effectiveness.
    • Coordinate with other departments such as engineering & maintenance, ground operations, and dispatchers to ensure seamless operations.

    Safety and Compliance:

    • Ensure all flight operations comply with local and international aviation regulations like ICAO, NCAA, and other regulated local and international bodies.
    • Implement and maintain the Safety Management System (SMS), ensuring the organization meets or exceeds safety standards.
    • Conduct regular safety audits, risk assessments, and investigations to identify and mitigate potential hazards.

    Crew Management:

    • Supervise the recruitment, training, and performance evaluation of pilots and other flight crew members.
    • Develop and maintain a culture of safety, professionalism, and continuous improvement among flight crews.
    • Manage crew scheduling and ensure compliance with duty time regulations.

    Regulatory Liaison:

    • Serve as the primary point of contact with aviation regulatory authorities like NCAA, IATA, ICAO, etc.
    • Ensure the organization remains informed of and compliant with new or changing regulations.  Represent the company in discussions with regulatory bodies, industry groups, and other stakeholders’ meetings.

    Financial Management:

    • Develop and manage the flight operations budget, ensuring cost-effective operations
    • Monitor and control operational costs, including fuel, crew expenses, and maintenance
    • Identify opportunities for cost savings without compromising safety or service quality.

    Strategic Planning:

    • Contribute to the development of the organization’s strategic goals and objectives.
    • Lead initiatives to expand or improve flight operations, including fleet expansion, route development, and technology adoption
    • Analyze and report on operational performance, including key performance indicators (KPIs).
    • Prepare, publish, revise, and keep up-to-date Operations Manual. Ensures that flight crew act according to the published procedures and principles in the operational manual content. 

    Crisis Management:

    • Develop and implement emergency response plans for flight operations.
    • Lead the organization’s response to flight-related incidents or emergencies.
    • Coordinate with other departments and external agencies during crises.

    Required Skills/Abilities::

    • Leadership: Ability to lead and inspire a diverse team of professionals
    • Safety Focus: A strong commitment to ensuring the safety of passengers, crew, and aircraft.
    • Regulatory Knowledge: Expertise in navigating complex aviation regulations
    • Problem Solving: Ability to quickly identify issues and implement effective solutions
    • Communication: Strong verbal and written communication skills, with the ability to interact effectively with various stakeholders.

    The role requires strong leadership, decision-making abilities, and a deep understanding of aviation operations and regulations.

    Experience & Qualification

    • Bachelor’s degree in Aviation, Aerospace Engineering, Business Administration, or a related field (Master’s degree preferred)
    • Airline Transport Pilot License (ATPL) or Commercial Pilot License (CPL) preferred.
    • Minimum of 10 years of experience in aviation, with at least 5 years in a managerial or supervisory role in flight operations.
    • In-depth knowledge of aviation regulations, safety management systems, and flight operations procedures.
    • Strong leadership, communication, and decision-making skills
    • Ability to work under pressure and manage multiple priorities
    • Proficiency in using flight operations management software and tools

    go to method of application »

    Quality & Safety Manager

    Job Summary

    • The Quality and Safety Manager is responsible for overseeing and managing all aspects of quality assurance and safety programs within the airline.
    • This role ensures compliance with industry standards, regulatory requirements, and internal policies.
    • The manager will develop, implement, and monitor safety management systems (SMS), quality control processes, and continuous improvement initiatives to enhance operational efficiency and safety.
    • The QSM is responsible for the day-to-day management of safety and security risks in United Nigeria Airlines operations.

    Duties/Responsiblities:

    Safety Management:

    • Develop, implement, and maintain the airline’s Safety Management System (SMS) in accordance with regulatory requirements.
    • Conduct safety risk assessments and hazard analyses, and ensure that mitigation strategies are effectively implemented.
    • Oversee incident and accident investigations, ensuring that root causes are identified, and corrective actions are taken.
    • Promote a safety culture throughout the organization by conducting training, workshops, and awareness programs.
    • Liaise with aviation authorities and other regulatory bodies regarding safety issues and compliance.

    Quality Assurance:

    • Develop and implement the Quality Management System (QMS) to ensure compliance with industry standards (e.g., IOSA, ISO, NCAA)
    • Conduct regular audits and inspections of operational procedures, maintenance practices, and other critical functions to ensure adherence to quality standards.
    • Monitor and evaluate the effectiveness of the QMS and identify areas for continuous improvement.
    • Establish a quality system in the company that complies with all relevant aviation regulations and directives as approved by NCAA and set forth in Nig CARs that corresponds to the needs and requirements of United Nigeria Airlines.

    Regulatory Compliance:

    • Ensure compliance with all relevant aviation regulations, including those set by the International Civil Aviation Organization (ICAO), the Nigeria Civil Aviation Authority (NCAA) and other applicable bodies.
    • Keep up-to-date with changes in aviation regulations and standards, and ensure the airline’s operations remain compliant and monitor all internal exemptions related to maintenance program and Mel
    • Prepare and submit reports to regulatory bodies as required and monitor the expiry date of the AOC and ensures it is renewed on time.

    Incident Management:

    • Lead the investigation of safety incidents and quality non-conformances
    • Collaborate with relevant departments to develop and implement corrective and preventive actions
    • Maintain incident reporting systems and ensure accurate documentation of all safety and quality incidents.

    Training and Development

    • Develop and deliver training programs related to safety, quality, and compliance for staff at all levels.
    • Provide guidance and support to staff on safety and quality matters
    • Ensure that all personnel are aware of their responsibilities regarding safety and quality
    • Lead initiatives to improve safety performance, operational efficiency, and quality standards.
    • Monitor key performance indicators (KPIs) related to safety and quality and report on trends and areas for improvement.
    • Writes and manages the quality manual, supervises the job of the document controller personnel and the performance of the quality inspectors and auditors.
    • Coordinates with management on the evaluation of the nominated post holders  
    • Foster a culture of continuous improvement across the organization

    Required Skills/Abilities::

    • Strong attention to detail and organizational skills.
    • Ability to work under pressure and manage multiple tasks simultaneously.
    • Leadership and team management experience
    • Excellent written and verbal communication skills
    • Proficiency in MS Office and relevant aviation safety software

    Experience & Qualification

    • Bachelor’s degree in Aviation Management, Safety Management, Engineering, or a related field.
    • At least 5-7 years of experience in quality assurance and safety management within the airline industry.
    • In-depth knowledge of aviation safety regulations and industry standards (e.g., ICAO, NCAA, IATA & IOSA)
    • Excellent communication and leadership abilities.
    • Strong analytical and problem-solving skills
    • Certified Aviation Quality Auditor (CAQA) or similar certification is preferred
    • Proficiency in safety management software and quality management tools

    go to method of application »

    Chief Security Officer

    Job Summary

    • The Chief Security Officer (CSO) is responsible for the development, implementation, and management of the airline’s security strategy, ensuring the safety and security of passengers, employees, aircraft, and facilities.
    • The CSO oversees all aspects of security operations, including threat assessment, crisis management, regulatory compliance, and liaison with government agencies.
    • The role requires a strategic thinker with strong leadership skills to manage and mitigate risks in a highly dynamic and regulated environment

    Duties/Responsiblities:

    Security Strategy and Leadership:

    • Develop and execute a comprehensive security strategy aligned with the airline’s business goals and regulatory requirements
    • Lead and manage the security team, providing direction, training, and performance management
    • Collaborate with senior management to integrate security into the airline’s overall strategic planning

    Regulatory Compliance

    • Ensure compliance with all national and international aviation security regulations, including NCAA, ICAO, and IATA standards
    • Develop and maintain security policies and procedures by industry best practices and regulatory requirements.
    • Serve as the primary point of contact for regulatory bodies and government agencies related to security matters

    Threat Assessment and Risk Management:

    • Conduct regular threat assessments and risk analyses to identify potential security vulnerabilities
    • Implement appropriate risk mitigation strategies, including physical security measures, cybersecurity protocols, and personnel security programs
    • Develop and manage crisis management plans to effectively respond to security incidents, including terrorism, hijacking, and other emergencies

    Operational Security:

    • Oversee the security operations of all airline facilities, including airports, corporate offices, and maintenance sites
    • Ensure the security of aircraft, passengers, and cargo during all phases of flight operations
    • Coordinate with airport authorities, law enforcement, and other stakeholders to enhance security at all points of service

    Cybersecurity:

    • Work closely with the IT department to develop and implement robust cybersecurity measures.
    • Protect the airline’s digital assets, including customer data, operational systems, and communication networks, from cyber threats

    Training and Awareness:

    • Develop and implement security training programs for all employees, including crisis management, emergency response, and security awareness
    • Foster a culture of security awareness across the organization, ensuring that all employees understand their role in maintaining security

    Crisis Management

    • Lead the airline’s response to security incidents, coordinating with internal teams, external agencies, and other stakeholders
    • Conduct post-incident analysis and reporting, implementing lessons learned to improve future security practices

    Budget Management:

    • Develop and manage the security department’s budget, ensuring effective allocation of resources to meet security objectives

    Stakeholder Engagement

    • Establish and maintain relationships with government agencies, industry associations, and other external partners
    • Represent the airline at industry forums, conferences, and meetings related to aviation security.

    Required Skills/Abilities:

    • Strategic thinking
    • Leadership and team management
    • Regulatory Knowledge
    • Risk management
    • Crisis management
    • Communication skills
    • Decision making

    Experience & Qualification

    • Bachelor’s degree in Security Management, Criminal Justice, Aviation Management, or a related field. A Master’s degree is preferred.
    • At least 10-15 years of experience in security management, with a significant portion in the aviation or transportation sector
    • Extensive knowledge of aviation security regulations, including TSA, Transportation and Security Administration, TSA, NCAA, ICAO, and IATA standards
    • Proven experience in crisis management, risk assessment, and regulatory compliance
    • Strong leadership and team management skills, with the ability to work effectively in a fast-paced, high-stress environment.
    • Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels.

    Certifications such as Certified Protection Professional (CPP), Aviation Security Professional (AvSecP), or similar are highly desirable

    go to method of application »

    Training Manager

    Job Summary

    • The Training Manager is responsible for overseeing the design, development, and delivery of all training programs in United Nigeria Airlines. 
    • This role ensures that all employees, from cabin crew to ground staff, receive the necessary training to meet regulatory requirements and maintain the highest standards of safety, service, and operational efficiency.
    • The Training Manager will work closely with departmental heads, regulatory bodies, and external training providers to ensure that training programs are aligned with industry standards and the strategic goals of United Nigeria Airlines.

    Duties/Responsiblities:

    Training Strategy & Development

    • Develop and implement a comprehensive training strategy that supports the airline’s objectives and complies with regulatory requirements
    • Identify training needs across various departments and design appropriate training programs to address these needs
    • Ensure training materials are up-to-date and reflect the latest industry standards, regulations, and best practices

     Training Delivery:

    • Oversee the delivery of training programs, including onboarding, recurrent training, and specialized training for specific roles (e.g., pilots, cabin crew, ground staff).
    • Coordinate with external training providers and consultants to deliver specialized training programs when necessary.
    • Ensure that training is delivered in a manner that engages participants and maximizes learning outcomes.

    Compliance & Quality Assurance:

    • Ensure all training programs comply with Nigerian Civil Aviation Authority (NCAA) regulations and international aviation standards.
    • Regularly assess and audit training programs to ensure they meet quality and compliance standards
    • Maintain accurate records of all training activities, including certifications and assessments

     Team Management

    • Lead, manage, and develop a team of training professionals, ensuring they have the skills and knowledge required to deliver high-quality training
    • Provide coaching, mentoring, and professional development opportunities for training staff

    Stakeholder Collaboration

    • Work closely with department heads, including flight operations, maintenance, and customer service, to identify training needs and priorities
    • Liaise with NCAA and other regulatory bodies to ensure compliance with all training-related requirements.
    • Collaborate with HR on talent development initiatives and succession planning

     Budget & Resource Management:

    • Manage the training department’s budget, ensuring resources are allocated effectively to meet training needs
    • Source and manage training resources, including facilities, equipment, and materials

    Reporting & Analysis:

    • Monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance metrics
    • Prepare regular reports on training activities, outcomes, and compliance to senior management.
    • Use data-driven insights to continuously improve training programs and outcomes

    Required Skills/Abilities::

    • Strong leadership and team management skills.
    • Excellent communication and interpersonal skills
    • Ability to design and deliver engaging training programs.
    • Strong organizational and project management skills
    • Proficient in using Learning Management Systems (LMS) and other training software

    Experience & Qualification

    • Education: Bachelor’s degree in Human Resources, Education, Business Administration, or a related field. A Master’s degree or professional certification in Training and Development is an advantage.
    • Experience: Minimum of 5-7 years of experience in a training management role, preferably within the aviation or airline industry.
    • Knowledge: In-depth knowledge of NCAA regulations, international aviation standards, and industry best practices related to training

    Method of Application

    Send your application via email to careers@flyunitednigeria.com

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