Job Vacancies at Alfred and Victoria Associates

Job Purpose

• Our Company is looking for a professional Front Desk Officer to oversee all receptionist and secretarial duties at our main entrance desk.
• You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.
• Your central goal is to provide our clients with outstanding customer service and support. As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.

Responsibilities

• Greet guests and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Accept all letters and packages, and distribute them to their appropriate departments.
• Monitor, organize and forward emails.
• Track and order office equipment and supplies.
• Maintain records and files.
• Oversee the office budget.
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Keep updated records and files
• Take up other duties as assigned (travel arrangements, schedules etc.)

Job Requirements

• University Degree or equivalent
• A minimum of 2 years of proven experience in a similar role.
• Good understanding of office administration and basic bookkeeping practices.
• Superb written and verbal communication skills.
• Excellent organizational and multi-tasking abilities.
• Familiarity with office machines (e.g. fax, printer etc.)
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Problem-solving skills
• Customer service orientation

Salary
Very Attractive.

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Job Summary

• The Business Development Executive's responsibilities include identifying company products and services that are under performing, developing an in-depth knowledge of company offerings, pricing, and policies, and improving existing sales proposals.

Responsibilities

• Developing and sustaining solid relationships with company stakeholders and customers.
• Plan approaches and pitches i.e. Work with teams to develop proposals that meets client needs, concerns and objectives
• Work with BD department to ensure that fundamentals are fulfilled within a timely manner
• Liaise with other executive heads on the implementation of the company’s strategic and operational plans
• Analyzing customer feedback data to determine whether customers are satisfied with company products and services.
• Locate and propose potential business deals by contacting potential partners; discovering and exploring opportunities.
• Develop, review and report on the business development division’s strategy, ensuring the strategic objectives are well understood and executed by the team
• Contribute to the development and refinement of Company’s vision and strategy
• Communicate new product development to prospective clients
• Providing insight into product development and competitive positioning.
• Analyzing financial data and developing effective strategies to reduce business costs and increase company profits.
• Track and record activity on accounts and help to close deals to meet targets
• Conducting market research to identify new business opportunities.
• Collaborating with company executives to determine the most viable, cost-effective approach to pursue new business opportunities.
• Support the overall process of management and corporate decision making to ensure the organization maximizes its short, medium and long term profitability and shareholder returns
• Develop and lead the business development team in sourcing, managing and implementing new business opportunities
• Ensure efficient and effective marketing, advertising and promotional planning through the marketing department
• Meeting with potential investors to present company offerings and negotiate business deals.

Requirements
Academic Qualifications:

• A good First Degree in Business Development or Business Administration and a Master’s Degree in Business Administration (MBA).

Professional Qualification:

• Professional certification - Chattered Institute of Marketing (CIM)
• Professional membership - The Institute of Sales and Marketing Management (ISMM)

Experience:

• 4 - 6 years of sales or marketing experience

Key Skills & Competencies:

• Ability to perform duties independently under general, minimal supervision within specific assignments.
• Strong presentation skills.
• A deep understanding for marketing principles
• Sales planning & Closing skills
• Identification of customer needs and challenges
• Writing reports
• Planning and preparing presentations
• Marketing
• Competitor and market analysis.

Salary
Very attractive.