Job Openings at Canonical

What your day will look like

• Lead design and architecture of an impactful open source project
• Code in Golang, Rust, Python, C/C++ or Typescript / React
• Collaborate proactively with a globally distributed team
• Mentor, develop and advise colleagues in their career progression
• Display technical leadership in Canonical and our communities
• Debug issues and produce high-quality code to fix them
• Contribute to technical documentation with the aim to make it the best of its kind
• Work from home with global travel twice annually for company events

What we are looking for in you

• An exceptional academic track record from both high school and university
• Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
• Drive and a track record of going above-and-beyond expectations
• Technical leadership as well as team motivation, direction and pace
• Well-organised, self-starting and able to deliver to schedule
• Professional manner interacting with colleagues, partners, and community
• Deep experience with at least one of Go, Rust, Python or C
• Subject matter expertise in your engineering domain
• Conscientiousness and detail orientation, with a focus on performance
• Professional written and spoken English
• Experience with Linux (Debian or Ubuntu preferred)
• Excellent interpersonal skills, curiosity, flexibility, and accountability
• Passion, thoughtfulness, and self-motivation
• Excellent communication and presentation skills
• Result-oriented, with a personal drive to meet commitments
• Ability to travel twice a year, for company events up to two weeks each

Additional Skills That You Might Also Bring

• Experience with container technologies such as LXD, Docker and Kubernetes
• Experience with highly concurrent, distributed systems
• Experience with embedded systems
• Performance engineering – from kernel to web – benchmarks, optimisation
• Experience with software security – fuzzing, tabletop threat models, analysis, audit
• Experience build systems and toolchains, including for cross-compilation
• Experience with public clouds or OpenStack
• Experience with Debian/Ubuntu packaging
• Experience with systems programming or scalable web services
• Deep quality and test engineering
• Web or Flutter front-end experience
• REST and gRPC API experience
• SQL and NoSQL data store expertise
• Experience with public clouds or OpenStack
• Experience with Debian/Ubuntu packaging
• Experience with systems programming or scalable web services

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Job Summary

• The IS team at Canonical supports and maintains all of Canonical's IT production services. The team is in charge of running services used by over 60 million Ubuntu users.
• As an SRE & Gitops engineer you'll be in a unique position to drive operations automation to the next level, both in our own private clouds as well as in the public clouds. We do this by utilizing the best of open source infrastructure as code software, software development practices such as CI/CD pipelines, and Canonical's leading products for software operation automation.
• In addition to defining the infrastructure as code, you will improve Canonical products and the open-source technologies they're based on by providing critical feedback to developers on how their products operate at scale. This is done by submitting bugs (and sometimes writing pull requests) and collaborating on design and implementations with other teams within the company.
• You'll be part of a global team of SREs that work together and support each other to provide the best possible services to our company, Canonical's customers and the Ubuntu Community.

As a Site Reliability / Gitops Engineer engineer you will

• Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes
• Automate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems
• Develop new features and improve the resilience and scalability of the existing cloud and container portfolio at Canonical
• Maintain operational responsibility for all of Canonical's core services, networks, and infrastructure
• Develop skills in troubleshooting, capacity planning, and performance investigation, Setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services
• Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures
• Provide assistance and work with globally distributed engineering, operations, and support peers
• Be given uninterrupted development time to focus on larger projects and automation of manual tasks
• Share your experience, know-how and best practices with other team members in design sessions, mentorship and 'doing work together'
• Carry final responsibility for time-critical escalations

What we are looking for in you

• A deep experience of, and knowledge to define operations in code, using version control, peer review and CI/CD to roll out changes both to applications and infrastructure
• Strong modern engineering background (peer-review, unit testing, SCM, CI/CD, Agile)
• Python software development experience, with large projects
• Practical knowledge of Linux networking, routing, and firewalls
• Affinity with various forms of Linux storage, from Ceph to Databases
• Hands-on experience administering enterprise Linux servers
• Extensive knowledge of cloud computing concepts and technologies
• Bachelor's degree or greater, preferably in computer science or related engineering field
• Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person
• Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate
• A willingness to be flexible and able to learn new things quickly
• Be inspired by the needs of fast-changing environments
• Happy to work within distributed teams
• Be passionate and familiarized about open-source, especially Ubuntu or Debian