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FirstExcelsia is a firm of highly versatile and renowned Human Resources, Organisational Development and Management consultants. We have an in-depth understanding of the Nigerian business terrain and we are very passionate about partnering with indigenous organisations to develop world class yet localized systems, processes and structures required to achieve...
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Industry: Tech
Location: Lekki, Lagos
Our client, an innovative research and development company with trail blazing products in the education and health sector is seeking to engage the service of an Assistant Product Manager.
The role holder will work closely with the Product Manager in driving the evolution of products and features and enabling new ways to provide value to our target audience.
The position holder will need to be highly analytical with a good understanding of product management frameworks and must be hungry for new challenges. The position involves identifying new product opportunities, creating product metrics, conducting user research and building design flows with the technology team.
The ideal role holder will have a quantitative understanding of market indices and matrix which will include studying the company’s products, managing and measuring user experience while locating key features that will attract customers and creating marketing campaigns for products.
Job Description:
- Suggest product enhancements to improve user experience
- Perform quality assurance controls on products
- Coordinate with the engineering department to deliver functional solutions
- Conduct research to identify customer needs and market gaps
- Prioritize the implementation of new features and set specific timelines
- Monitor and report on users’ reactions after launching
- Supporting the development team by prioritizing the product backlog and creating user stories
- Working with the engineering team on core specifications and product functionality
- Assist in managing the entire product lifecycle and product roadmap
- Liase with the engineering team on core specifications and product functionality
- Create and optimize technical components shared across multiple products.
- Create reports that effectively communicate trends, patterns, and predictions using relevant data
- Deliver business outcomes; growth, customer retention, revenue, etc.
- Work with management to prioritize business and information needs
- Locate and define new process improvement opportunities
- Keep abreast of trends and changes in the business world
Person Specification:
- Minimum of 2-3years work experience in Product Management position preferably in the IT or Educational Technology industry.
- Minimum of Bachelor’s Degree in Engineering, Information Technology or any other related field.
- Knowledge of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS, etc)
- Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to details and accuracy
- Adept at queries, report writing and presenting finding
- MBA in Business Administration is an advantage.
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Industry: Tech
Location: Lekki, Lagos.
Our client, an innovative research and development company with trendsetting products in the education and health sector is seeking to recruit for the role of an administrative executive.
The primary activities of the role will entail acting as the point of contact for all employees, providing administrative support and office management. The role holder must ensure that administrative activities run smoothly on a daily and long-term basis
Job Description
- Assume the role as the primary point of contact between the executives and internal/external clients
- Maintain a daily electronic journal, arrange meetings and appointments and provide reminders as needed; maintain a master corporate calendar of all conferences, all-hands events, holidays, and vacations
- Handle requests, feedback, and queries quickly and professionally
- Arrange executive travel, hotel and dining arrangements as needed
- Take dictation and meeting minutes, accurately enter notes and distribute
- Monitor office supply levels; reorder when appropriate
- Maintain strong relationships with vendors and keep price data in order to get the best pricing on supplies and services
- Produce professional-quality reports, presentations and briefs
- Develop and carry out an efficient documentation and filing system for both paper and electronic records
- Delegate tasks as appropriate to other members of the team
Person Specification:
- Full knowledge of office management systems and procedures
- Minimum of 2 years’ experience as an administrative executive.
- Basic bookkeeping and math skills
- Proficiency in English
- Exemplary planning and time management skills
- Ability to stay calm and on-task in high-stress situations
- Current in today's office technology, and computer software including MS Office
- Ability to multitask and prioritize daily workload
- High level verbal and written communications skills
- Discretion with personal and confidential information
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Industry: Education
Location: Lekki, Lagos
Our client, an innovative research and development company with products in the education and health sector is seeking to recruit an energetic, responsible intern to join their growing organization
.Person Specification:
- Bachelor's degree in Communications, Education or a related field
- Experience creating strong, engaging content and podcasts
- Ability to prepare online tutoring classes
- Excellent communication skills, both written and verbal
- Excellent organizational skills
- Should be willing to assist in developing educational tasks (games and competitions) for students
- Demonstrated excellence in writing, proofreading and editing
- Strong knowledge of Microsoft Office programs (i.e., Excel, Word, PowerPoint)
- Ability to facilitate the development and deployment of educational content in line with approved curriculum
- Creativity and commercial awareness
- Ability to work independently and collaboratively
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Location: Ikoyi, Lagos
Job Description
- Manage all front desk & housekeeping operations, assist guests upon check-in / out, processing reservations in a friendly, professional, and timely manner while following high standards of quality to ensure guest satisfaction.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial / business decision-making; demonstrates honesty/integrity; leads by example
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Ensures recognition of employees is taking place across areas of responsibility.
- Keeps Front Office & Housekeeping teams focused on the critical components of operations to drive guest satisfaction and the desired financial results.
- Establishing and maintaining relations with tour operators and corporate companies to grasp sales opportunities (Participating in promotional actions: roadshows, workshops, partnerships on major one-shot offers).
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Ensures the safety of the people and property in the hotel.
Requirements
- A Bachelor's degree in Business Administration or related field
- Minimum of 2 to 3 years experience as a Receptionist or similar role preferably within the hospitality industry
- Experience in Office Management
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Industry: Hospitality
Location: Ikoyi, Lagos
Our client, a prestigious player in the hospitality sector is seeking to fill the role of Front Office Manager.
The ideal candidate will manage all front desk & housekeeping operations, assist guests upon check-in/out, processing reservations in a friendly, professional, and timely manner while following high standards of quality to ensure guest satisfaction.
Job Description:
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision-making; demonstrates honesty/integrity; leads by example
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Ensures recognition of employees is taking place across areas of responsibility.
- Keeps Front Office & Housekeeping teams focused on the critical components of operations to drive guest satisfaction and the desired financial results.
- Establishing and maintaining relations with tour operators and corporate companies to grasp sales opportunities (Participating in promotional actions: roadshows, workshops, partnerships on major one-shot offers).
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Ensures the safety of the people and property in the hotel.
Person Specification:
- A Bachelor's degree in Business Administration or related field
- Minimum of 2 to 3 years experience as a Receptionist or similar role preferably within the hospitality industry
- Experience in Office Management
Method of Application
Interested and qualified candidates should forward their CV to: careers@firstexcelsia.com using the position as subject of email.
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