Job Openings at Max.ng

Description

• Ensure the Implementation of stated team and company strategies, goals, objectives and procedures
• Enforce the use of appropriate methods, frameworks and channels to source for prospective drivers.
• Management of external relationships e.g. Corporatives and Transport Authorities
• Optimise processes for effective and efficient budget use
• Supervise and oversee the PCA team
• Develop creative recruitment strategies, tactics, funnels and procedures, etc to attract and retain drivers
• Ensure quick resolution of customer/driver problems and complaints to maximize satisfaction
• Coordinate and drive sales effort with the team, drive conversion of inbound lead sales opportunities
• Analyze the territory/market’s potential, track sales and status reports and communicate same with business
• Keep abreast of best practices and promotional trends
• Communicate the recruitment goals and objectives to recruiters
• Maintain the internal candidate database (e.g. including contact information, geographical locations, and availability for new work, etc)
• Communicate with the team to determine the effectiveness of recruitment plans and strategies
• Research and recommend new sources for the recruitment of active and passive candidates
• Create candidates' personas, job descriptions, related materials as well as scout and ensure the documentation of candidates accordingly
• Build networks to find qualified candidates and promote the company
• Review applicants to evaluate their qualifications and whether they meet requirements
• Manage and ensure that job inquiries are responded to
• Coordinate the assessment of candidates' background information, objectives and personality
• Keep abreast of existing/new market practices
• Research new ideas and anticipate future threats and opportunities
• Analyze, identify and suggest untapped candidate pools
• Work with asset manager to provide a consistent supply of driver capacity through contracts
• Support in the building of a strong Riders/Driver community
• Delegate responsibilities to ensure staff members grow as capable participants.
• Understand recruitment and selection relatedness to workforce planning and its implications for productivity
• Promote the company's mission and values
• Ensure the establishment and maintenance of a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labour regulations and business culture
• Coaching, managing, counselling, appraising and disciplining employees
• Developing, coordinating, enforcing and supporting systems, policies, procedures, and productivity standards

Requirements

• Hands-on experience with creating effective Pipeline generation and conversion strategies.
• Strong working knowledge of developing orientation systems and tools
• Excellent organizational skills and attention to detail
• Track record of managing Partners and 3rd Party vendors for multiple clients
• Strong knowledge of recruitment practices, metrics, and guidelines.
• Detail oriented
• Excellent leadership and project management skills
• Superb sales and management skills
• Excellent verbal and written communication
• Able to initiate and maintain strong relationships with people from all types of background
• Strong problem solver, with hands-on approach to plan and execute well
• A start-up attitude- willingness to work hard to get things done
• Ability to make discretionary judgment and to manage and impart confidential information
• A degree in Operations management, Supply Chain, Logistics or equivalent degree
• 5+ years experience in sales, logistics, operations, channel development/ recruitment, preferably in a supervisory role
• Experience in e-Commerce transport operations is an added advantage

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Description

• Actively engage prospective drivers and test general driving ability
• Carryout visual acuity test, to check eye defects or otherwise
• Conduct psychometric test for each prospective driver, to confirm mental health status
• Ensure that cones are properly placed at adequate distance from each other
• Check understanding of safety measures and driving laws
• Confirm prospect's reverse driving ability
• Engage prospective driver and pass them onto the next of driver recruitment process
• Conduct vision test and make recommendation
• Deploy psychometric assessment
• Document and report on prospects' performance during tests

Requirements

• Minimum 0-1 year experience in a similar role
• Excellent oral and written communication skills.
• Must understand the local dialect of the business territory. Proficiency in other languages is added advantage
• Good analytical and organizational skills with experience
• He/she should be able to enjoy clerical and administrative work with good planning and numeric skills
• Must possess strong methodical approach to complete the assigned work
• High Interpersonal skills
• Maximum concentration over an extended period of time
• Knowledge about highway code and all traffic and road-use rules
• Ability to give clear instructions
• Basic knowledge of vehicles
• Must know how to ride a motorcycle or tricycle
• Attention to details

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Description

• Responsible for the training of potential candidates and onboarding successful Champions for MAX.
• Track riders progress within the onboarding program.
• Conduct orientation trainings to inform new hires about company policies and procedures.
• Ensure new drivers are onboarded effectively and understand clearly the obligations detailed in the service contract.
• Suggest periodic training for Champions e.g. health and safety.
• Follow up to ensure a smooth application process and proper implementation of training.

Requirements

• Experience with training/imparting knowledge.
• Must understand and speak Hausa frequently.
• Strong working knowledge of developing orientation systems and tools.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication.
• A start-up attitude- willingness to work hard to get things done.
• Ability to make discretionary judgment and to manage and impart confidential information.

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Description

• Conduct visual acuity test, to check eye defects or otherwise
• Enlighten prospects on the importance of good vision to successful riding and advise on practices that helps with good vision
• Provide feedback to management for decision making based on experiences with visual testing
• Keep abreast of advancement in visual testing and advise management on improved testing methods and equipment
• Ensure good experience for prospects by ensuring they attended to in a polite and friendly manner
• Respond to questions and provide guidance to prospects on all issues related to visual testing
• Check understanding of safety measures and driving laws
• Document and report on prospects' performance during test

Requirements

• Minimum 0-1 year experience in a similar role
• Must understand the local dialect of the business territory
• Proficiency in other languages is added advantage
• Good analytical and organizational skills with experience
• He/she should be able to enjoy clerical and administrative work with good planning and numeric skills.
• Must possess strong methodical approach to complete the assigned work
• Attention to details.
• High Interpersonal skills
• Maximum concentration over an extended period of time
• Knowledge about highway code and all traffic and road-use rules
• Ability to give clear instructions
• Basic knowledge of vehicles

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Role Overview: 

• We are looking to hire a reliable, smart and dedicated Field Operations Officer who will be responsible for the safety of champions, lives and properties of MAX.

What You’ll Do: 

• Respond to emergency calls from Champions 
• Ensure champions follow rules and regulations as prescribed in the contract
• Ensure MAX properties are not in the custody of the Law Enforcement agencies
• Liaise with the Welfare officers concerning Champions
• Maintain a register of First Aiders and ensure the adequate provision of first-aid and welfare facilities
• Undertake daily safety inspections 
• Investigate or arrange for all accidents and near-misses be investigated and prepare report

Requirements

What You’ll Need: 

• Minimum of Ordinary Level Diploma or its equivalent
• Minimum of two (2) years work experience
• Safety Certificate is an added advantage
• Ability to ride a two wheeler 
• Confident and outspoken 
• Ability to communicate well in language of the city and English
• Knowledge of the city

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Description

• Plan and coordinate installations and refurbishments e.g. heat, electricity, water, etc.
• Coordinate maintenance of all appliances
• Manage the upkeep of equipment and supplies to meet health, safety, government and environmental standards
• Procurement of office items especially admin and cleaning tools at best prices
• Ensure the safety and security of facility before closing for the day
• Ensure the office is opened early in the morning and all facilities are operating as expected
• Inspect the buildings' structures to determine the need for repairs or renovation
• Control activities like parking space allocation, waste disposal and building security
• Allocate office space according to needs
• Maintain the office and ensure that the office is clean at all times
• Organization of company facilities and errands
• Supervise cleaning activities
• Ensure that security men are at all times functioning at their duty posts
• Supervise all facilities staff (custodians, cleaners, security, groundskeepers, technicians, etc.) and external contractors
• Advising business on increasing energy efficiency and cost-effectiveness
• Draft reports and making written recommendations
• Planning and forecasting future needs or repairs
• Agree and oversee contracts with providers of service(s)
• Review utilities consumption and strive to minimize costs.
• Keep financial and non-financial records
• Create and manage a facility budget (including costs for repairs and procurement)•Ordering of office supplies
• Handle insurance plans and service contracts
• Procurement of office items especially admin and cleaning tools at best prices

Requirements

• A degree in related fields, minimum of a HND
• Proven experience working in a similar role and knowledge in administrative or operational role
• Demonstrated high computer literacy: particularly with programs in Microsoft Office
• 4 years and above work experience
• Ability to develop and maintain good working relationships
• Ability to manage complex workload
• Technical knowledge of building services
• Problem Solving, Multi-tasking skills
• Reasonable degree of Computer literacy
• Detail oriented and organized
• Team work
• An ability to prioritize, plan and organize work in a busy environment
• Commercial awareness
• Record/book keeping skills
• Interpersonal and communication (verbal and written) skills

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Description

• We are looking to hire an experienced Driver Welfare Analyst who will creatively oversee all aspects of our Champions welfare, monitor and attend to the request of our Champions
• You will be a strategic thinker with strong organizational and problem-solving skills. You will have strong analytical mind and outstanding presentation skills. You will be highly analytical, a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment.

What You will do:

• Track Champion daily attendance and follow up on absent champions
• Monitor turnover and retention rates amongst Champions
• Appropriately attend to the requests of the Champions and follow through
• Track and respond to all champions personal events e.g. leave, birthdays, deaths, accidents, etc.
• Research and suggest Champions insurance options and HMO plans.
• Follow through on Champions emergency issues e.g. Accidents, harassment, Law enforcement issues, etc. and escalate if necessary
• Collection of fees for HMO, Group Life and Accident, and other forms of insurance enforced
• Conduct exit interviews for champions, collate feedback and provide recommendations
• Collect and collate information from champions and provide feedback to supervisor on issues that can be resolved.
• Conduct champion surveys and analyze the data as well continuously determine new ways to increase and ensure retention.
• Implement recognition and appreciation programs across the organization
• Encourage champion networks and committee to foster a community

Requirements

• Strong interpersonal and communication(written and oral) skills
• Strong People Management skill
• Strong Administrative skill
• Employee engagement skill•Empathetic and approachable
• Objective, understanding and resilient
• Detail oriented
• An ability to prioritize, plan and organize work in a busy environment.
• Record/book keeping skills Required Qualifications
• A degree in related fields, minimum of a HND
• Proven experience working in / knowledge of a recruitment or analyst role
• Demonstrated high computer literacy: particularly with programmes in Microsoft Office
• At least a year and above work experience