Job Openings at Reposebay Human Resources Limited

Job Description

• Actively immerse in the end-end customer experience of the company
• Coordinate follow-up strategies geared towards customer retention.
• Establish and implement strategic approaches to drive up customer retention and loyalty
• Determine metrics, create processes and implement same in line with customer retention plan
• Provide management reports on customer issues, challenges and resolution
• Update and communicate to team and clients on new cost/prices of services rendered by DriveMe as agreed with management.team in relation with customers
• Oversee all customer communication channels and measure performance of the
• Establish customer relationship management (CRM) systems and guidelines to effectively manage and improve customer relationships.
• Manage and Supervise all on-demand requests for vehicle hire.
• Collaborate with management and accounting team towards the approval and effective disbursement of funds to the team
• Appropriate internal processes, documentation and ensure data received from clients are properly documented and updated
• Synchronize CX team goals with other teams in the organization towards achieving business objectives.
• Monitor and report the customer and driver management daily performance using allotted KPIs and report daily achieve company goals
• Regularly update the CEO's dashboard in line with approved metrics.

Requirements

• Candidates should possess Bachelor's Degrees with 3+ years relevant work experience.

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Key Responsibilities

• Identify and analyze potential business opportunities, markets, and target clients.
• Develop and execute effective business development strategies to drive growth.
• Build and maintain strong relationships with key stakeholders, including potential clients, partners, and industry influencers.
• Conduct market research and competitor analysis to stay updated with industry trends and market dynamics.
• Collaborate with cross-functional teams, including sales, marketing, and product development, to drive business objectives.
• Create compelling business proposals and presentations that effectively communicate the value proposition of DriveMe's products and services.
• Negotiate and finalize business deals, contracts, and partnerships, ensuring mutually beneficial outcomes.
• Monitor and evaluate key metrics and performance indicators to identify areas for improvement and success.
• Stay updated with industry regulations, policies, and market shifts to effectively adapt business strategies.
• Continuously seek opportunities to enhance DriveMe's market position and drive revenue growth.

Key Performance Indicators (KPIs)

• Revenue Growth: Achieve and exceed revenue targets set for the business development role.
• New Business Acquisition: Successfully bring in new clients, partnerships, and revenue streams.
• Partnership Development: Establish and maintain strategic partnerships to enhance DriveMe's market presence.
• Conversion Rate: Effectively convert potential leads into successful business deals and partnerships.
• Market Expansion: Drive business growth by expanding DriveMe's market reach and customer base.
• Relationship Building: Cultivate and maintain strong relationships with key stakeholders and clients.
• Market Knowledge: Demonstrate a deep understanding of the mobility tech industry and market trends.
• Proposal Success Rate: Achieve a high success rate in winning business proposals and closing deals.
• Pipeline Management: Effectively manage and track the business development pipeline.
• Team Collaboration: Actively collaborate with cross-functional teams to drive business objectives.

Requirements

• Candidates should possess Bachelor's Degrees with 3+ years relevant work experience.

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Job Summary

• As the Solar Panel Operator, you will be responsible for the efficient operation and maintenance of all solar panel systems.
• This role involves monitoring and optimizing the performance of solar panels, troubleshooting any issues that may arise, and ensuring the smooth functioning of the solar energy generation process.
• The Solar Panel Operator will play a crucial role in supporting Nedcomoaks' and its’ subsidiaries' commitment to sustainable energy practices.

Core Job Responsibilities

• Monitor and operate solar panel systems to ensure optimal performance and energy generation.
• Conduct regular inspections and maintenance activities to identify and resolve any issues or malfunctions.
• Diagnose and troubleshoot problems related to solar panel systems, including electrical, mechanical, or software issues, and Implement appropriate solutions to minimize downtime and maximize energy production.
• Continuously monitor the performance of solar panels, analyzing data and identifying opportunities for improvement.
• Adjust system settings as necessary to optimize energy output and efficiency.
• Adhere to all safety protocols and guidelines while working with solar panel systems.
• Ensure compliance with relevant regulations and standards to maintain a safe working environment.
• Maintain accurate records of system performance, maintenance activities, and any repairs or modifications made.
• Prepare reports on system efficiency, energy production, and any incidents or issues encountered.
• Collaborate with other team members, including engineers, technicians, and project managers, to coordinate maintenance schedules, implement upgrades or modifications, and ensure smooth operations.
• Stay updated with industry advancements in solar panel technology and best practices for operation and maintenance and provide training to other team members as needed.

Academic Qualification

• A minimum of B.Sc in Engineering or a related field
• Technical certification in solar panel installation or a related field is preferred.

Experience:

• A minimum of 2-5 years of proven experience in operating and maintaining solar panel systems is highly desirable.
• Strong knowledge of electrical systems, renewable energy principles, and safety protocols.
• Proficiency in using monitoring software and tools for solar panel systems.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Physical stamina to perform manual tasks associated with maintenance activities.
• Excellent problem-solving skills and ability to work under pressure.