Job Opportunities at Ascentech Services Limited

Our client in the Telecommunication industry is looking to hire someone with excellent communication skills for the role of an entry level - customer service executive in their reputable company.

Job Responsibilities:

• Manage large amounts of incoming phone calls and generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Qualification/Requirements

• HND/BSC in related field
• 0-1years proven experience as a Customer Support or  Client Service Representative
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Salary: #65,000 monthly gross

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Our client is a Facility Management Company looking to hire a lead sales representative with excellent sales skills in their reputable company.

Job Responsibilities:

• Train new members of the sales team.
• Generate business and sales leads for team members.
• Effectively manage and coordinate the sales team.
• Build and manage relationship with clients.
• Set and evaluate Sales Team Performance.
• Ability to meet and surpass team's Sales target.

Qualification and Requirements

• OND, HND or BSc in any related field
• 2 years’ experience with facility management
• Experience with tele or physical sales
• Gender: Male or Female
• Proven track record in achieving sales targets
• Good communication skills
• Strong presentation and closing skills

Salary: #70,000 monthly with commission up to #150,000