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Berekkah Consulting is a Management Consulting firm established as a strategic Human Resource and organisational performance solutions provider to organisations seeking human resource performance interventions including training.
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Our client, a Pan African cloud-based digital service provider with points of contacts in 16 African cities, seeks to hire a Project Manager
Reporting to: Senior Manager, Project Management
Purpose statement
Assist Senior Manager, Project Management in project deliveries, efficiently within an agreed Scope, Time and Budget while managing all stakeholders’ expectations
Principal Accountabilities/Objectives
- Coordinate the installation of network equipment at customer premises or at core network nodes. Prepares and manages project plans and implementation schedules using MS Project, JIIRA,
- Google Sheets and other suitable software. Assist with weekly collation of project management office reports as assigned by the Snr.
- Manager Project Management. Hold regular and stand-up meetings with all stakeholders on project status.
- Produce accurate project reports for customer and internal consumption.
- Control the project implementation process.
- Assist in invoicing according to milestone. Assist with project equipment ordering.
- Escalate project issues timely.
- Communication and Work relationship
INTERNAL
- Sales Managers
- Network Operations Manager
- Field Operations Manager (Lagos, North and South South)
- Finance Department
- Technology Department
- Project Team members and the Customer Success group
EXTERNAL
- Customers
- Installation Accessories Suppliers
- 3rd Party suppliers and Installers
- Original Equipment Manufacturers
Knowledge, Skills, Experience and Competency requirements
SKILLS
Strong background in Project management with experience in the Telecoms industry.
- Organizational management
- Problem solving
- Leadership
- Prioritizing workload of self and others
- Personnel & performance management
- Written and verbal communications
- Contract negotiation skills
EXPERIENCE
- Preferred candidate must have B.Eng/ HND Elect Engineering with PMP/ Prince Agile
- PM/SCRUM certifications as an added advantage. Experience as a project manager in a Telecom environment essential.
- Must have worked in a project management framework
- Satellite /wireless network /Cloud/Software development experience advantageous.
- Management of a team of resources throughout the organization in country and abroad.
- Minimum of 5 years related industry work experience
COMPETENCY
Project Management
- Creates and executes project work plans and revises as appropriate to meet changing needs and requirements. Identifies resources needed and assigns individual responsibilities.
- Manages day-to-day operational aspects of the project team.
- Effectively applies project methodologies and enforces project standards.
- Prepares for engagement reviews and quality assurance procedures.
- Minimizes company exposure and risks on project.
- Ensures project documents are complete, current, and stored appropriately.
- Financial Management
- Understands basic revenue models.
- Understands our pricing model and billing procedures.
- Assures project legal documents are completed and signed.
Business Development
- Identifies business development and "add-on" sales opportunities as they relate to a specific project.
- Leads proposal efforts including completing project scoping.
Communication
- Facilitates team and client meetings effectively.
- Holds regular status meetings with project team.
- Keeps project team well informed of changes within the organization.
- Resolves and/or escalates issues in a timely fashion.
- Understands how to communicate difficult/sensitive information tactfully.
Technical Understanding
- Possesses general understanding in the areas of Telecommunication networks and IP technology
- Cloud Solutions/SDN/NFV/Intelligent Connectivity/AI/Digital Solutions
- Possesses a thorough understanding of our capabilities.
- Maintains awareness of new and emerging technologies and the potential application on client engagements
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Our client, a Pan African cloud-based digital service provider with points of contacts in 16 African cities, seeks to hire a VoIP Design Specialist
Reporting to: Program Manager, Network Engineering
Purpose statement: This position is responsible for planning, and implementing VoIP services via existing IP/PBX systems.
Job Summary
The VoIP Specialist will provide overall network design and support for a broad range of activities with a primary focus on Voice over IP (VoIP) -based products and services. This employee will support installation, configuration, maintenance and usage of our VoIP infrastructure. Will propose solutions to management to make sure all VoIP requirements are based on future needs and current usage. Acts as the final point of contact for VoIP problems in collaboration with Network Operations as needed.
Principal Accountabilities /Objectives
- Lead the setup, integration operation of the VoIP services to customers using existing IP-PBX system.
- Carry out high-level Troubleshooting on VoIP issues including compatibility, performance and quality of service
- Lead the installation, testing, troubleshooting, monitoring and support different VoIP equipment in the lab and production network.
- Develop reports to assist in the review, analysis and evaluation of deployed solutions and in the design of new technology solutions.
- Works closely with different departments on projects related to the design, development, deployment, monitoring and evaluation of new products and services –
- Work with Customers to activate services and assist with problem resolution when required.
- Participate in projects of large scale.
- Implement proof of concepts and derive results from consistent testing methodologies and measures.
- Responsible for updating technical documentation associated with each implementation.
- Develop and maintain supporting documentation.
- Follow defined Change, Problem and Incident management processes.
Communications and Work Relationships
- Collaborate with various divisions within the Operations department and come up with strategies for network evolution.
- Act as a mentor for the less experienced engineers.
- Make recommendations for network improvement.
Knowledge, Skills, Experience and Competency requirements
- A Minimum of Bachelor’s degree in Electrical and Electronic Engineering or related discipline with cumulative grading equal to or greater than Second class Upper division ( 2-1).
- Strong knowledge and Six (6) or more years Hands-On-Experience with VoIP, IP-PBX, Unified Communications, SIP, OCS, and Call Centre Applications.
- Functional experience with general database implementation, including, setup and running database scripts.
- Prior technology VoIP implementation and support experience with Enterprise type accounts.
- Solid understanding of IP and inter-networking (LAN & WAN) technologies is mandatory for this role.
- Very strong knowledge of Softswitch class 4 and Softswitch class 5.
- CCVP certification is a strong advantage
- Knowledge and understanding of information security principles and practices.
- Understanding of networking protocols TCPIP, SMTP, FTP, HTTP, SNMP, Syslog, SSH etc.
- MS-Office skills.
- Leadership skills.
- Ability to work independently, with tight deadlines and to build up good team relations.
- Self-motivated, flexible and capable to supervise teams in the field and within the office.
- Strong time management, problem solving, prioritization and planning skills.
- Ability to participate in and facilitate group meetings.
- Ability to work in a dynamic and demanding environment.
- Excellent written and verbal communication skills.
- Excellent presentation and facilitation skills.
- Ability to communicate complex technologies to a broad audience in a concise, clear and simple manner.
- Excellent organizational skills.
- Excellent interpersonal skills
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Our client, a Pan African cloud-based digital service provider with points of contacts in 16 African cities, seeks to hire a Project Coordinator
Reporting to: Senior Project Manager
Purpose statement: Assist Project managers in project management deliveries, efficiently within an agreed Scope, Time and Budget while managing all stakeholders’ expectations.
Principal Accountabilities/Objectives
- Coordinate the installation of network equipment at customer premises or at core network nodes.
- Prepares and manages project plans and implementation schedules using MS Project and other suitable software.
- Manage operations teams and external contractors during project execution.
- Hold regular meetings with all stakeholders on project status.
- Produce Project reports for customer and internal consumption.
- Control the project implementation process.
- Assist in invoicing according to milestones.
- Assist with project equipment ordering.
- Escalate project issues timely.
Communication and Work Relationships
INTERNAL
- Sales Manager
- Network Operations Manager
- Operations Manager
- Finance Manager
- Network Engineering manager
- Project Team members
EXTERNAL
Knowledge, Skills, Experience and Competency requirements
Skills
- Strong background in Project management with focus on Telecommunications and Satcom.
- Organisational management
- Problem solving
- Leadership
- Prioritising workload of self and others
- Personnel & performance management
- Written and verbal communications
- Contract negotiation skills. Experience
- Preferred candidate must have BEng/ HND Elect-Elect with PMI or Prince 2 as an added advantage.
- Experience as a project manager in a Telecom environment is essential.
- Must have worked in a project management framework
- Satellite and/or wireless network experience is advantageous.
- Management of a team of resources throughout the organisation in country and abroad.
- Minimum of 0- 2 years related industry work experience Competency Project Management
- Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
- Identifies resources needed and assigns individual responsibilities.
- Manages day-to-day operational aspects of the project team.
- Effectively applies project methodology and enforces project standards.
- Prepares for engagement reviews and quality assurance procedures.
- Minimizes company exposure and risk on projects.
- Ensures project documents are complete, current, and stored appropriately. Financial Management
- Understands basic revenue models.
- Understands our pricing model and billing procedures.
- Assures project legal documents are completed and signed. Business Development
- Identifies business development and "add-on" sales opportunities as they relate to a specific project.
- Leads proposal efforts including completing project scoping. Communication
- Facilitates team and client meetings effectively.
- Holds regular status meetings with the project team.
- Keeps the project team well informed of changes within the organization.
- Resolves and/or escalates issues in a timely fashion.
- Understands how to communicate difficult/sensitive information tactfully.
Technical Understanding
- Possesses general understanding in the areas of Telecommunication, Satellite networks and IP technology
- Possesses a thorough understanding of our capabilities.
- Maintains awareness of new and emerging technologies and the potential application on client engagements
go to method of application »
Our client, a Pan African cloud-based digital service provider with points of contacts in 16 African cities, seeks to hire a Product Specialist – (Cloud and Hosting)
Reporting to: Snr. Manager Product Portfolio
Purpose statement
Overall responsibility for the development and management of the Cloud product set.
Principal Accountabilities/Objectives
- Work with Stakeholders to define/scope and develop world-class Cloud, SaaS, Backup and DR offerings
- Oversee, support and champion initiatives across various teams to translate product and service delivery strategies into successful business outcomes
- Develop and present compelling business cases and product positioning in the marketplace
- Define product definitions, pricing strategies, product features as well as all service and support aspects of the overall Cloud Services product offerings.
- Identify and work with vendor partners to establish thought leadership in their various markets and work with them to reach their customer base.
- Manage cross-functional collaboration with Marketing, Operations, Engineering, Solution Architecture, and Sales to help define and shape the go-to-market strategy for your products.
- Own the product lifecycle and have a point of view on change management in all aspects of new product introduction and sustaining efforts.
- Evangelize our current solutions internally and externally via blogs, conferences, workshops and customer meet-ups.
- Work directly with the Executive Team as necessary to fulfill the vision and strategy of the corporate efforts that are executed inside your portfolio.
- Provide the Sales Organisation business consultative support required to sell the Cloud product. The Product Specialist shall function as the in-house product subject matter expert and a reference point for the Sales and Solutions Architecture team
- Provide pricing support to the Solutions Architecture team for pre-sales solution formulation including bid preparation
- Have a good understanding of customer and market dynamics.
Communication and Work Relationships
The Product Specialist shall;
- Maintain professional internal and external relationships that meet company’s core values
- Work closely with members of the Sales, Solution Architecture, Project Management and members of other teams as required from time to time.
- Build trust, value others, and communicate effectively and politely with mutual respect
Knowledge, Skills, Experience and Competency requirements
Skills
- Deep understanding of the Cloud IaaS and Enterprise Virtualization markets, with a heavy focus on VMWare and its eco-system, public cloud systems like AWS, Azure and GSuite.
- Strong technical competence with keen business acumen to ensure credibility with various stakeholders in the organization.
- Ability to take complex technical concepts and communicate them simply and effectively to non-technical audience.
- A desire to expand knowledge of sales, marketing and general business management
- Ability to develop good relationships across all levels of the organization
- Strong customer facing and evangelistic capabilities
- Excellent organizational skills and ability to work both independently and on cross-functional teams
- Ability to function well in a fast-paced, dynamic environment with competing priorities.
- Excellent written and verbal communication skills
Knowledge and Experience
- Minimum of 3-5 years’ experience in Product Management or related role.
- Undergraduate degree in Business or Technology
- Pronounced communication skill set to drive technical team as well as executive level conversations
- Cloud product experience (of any type) is required, IaaS or Hosting is greatly preferred.
Education
- Bachelor's degree from an accredited
- 5 – 10 years’ experience in product development/management, preferably in the telecommunications industry
Method of Application
Interested and qualified candidates should forward their CV to: berekkahconsultingjobs@gmail.com using the position as subject of email.
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