Job Opportunities at INTERSOS

JOB PURPOSE

CB PSS Adolescent Facilitators are recruited to support the community's INTERSOS Child Protection response. They handle the daily CB PSS activities and CFS Management in the community, referring possible cases of concern to the FTR Focal Points and the Case Workers for the provision of Family Tracing and Reunification and Psychosocial Support Services respectively. The CB CFS/PSS Facilitator will work under the overall supervision of the Protection Manager, the direct supervision of the Protection Officer, and in close collaboration with the rest of the project team. The CB CFS/PSS Facilitators will be selected and will act as community watchdogs to enhance vulnerable children's protection level. The CFS/ PSS Facilitator will handle planning, organizing, and implementing activities for children at Child-Friendly Spaces (CFS). S/He will create a safe and friendly environment where children can play, learn socialize and improve their well-being.

RESPONSIBILITIES

• Oversee the proper and safe filing and archiving of the CFS client files and activity reports files to maintain data confidentiality as per INTERSOS and international standards.
• Carry out all tasks respecting key protection principles, including but not limited to:
• Do not harm.
• Non-discrimination.
• Confidentiality.
• Accountability and,
• Need-to-know principles.

OTHER PSS & CFS ACTIVITIES

• Create a weekly schedule of PSS recreational activities that will be conducted at the CFS.
• Make use of a variety of structured games, well-being, and learning activities responding to the needs of children of different ages, genders, and abilities
• Ensure a safe, friendly, and joyful atmosphere for the children in the CFS.
• Make children feel comfortable, safe, and respected.
• Promote equal participation in all activities and fairness among children.
• Be a positive role model and demonstrate no-conflict-solving behaviours.
• Record in the daily attendance sheet all children attending the CFS.
• Monitor closely the children’s behaviour and report any sign of distress to the Social /Case Workers
• Ensure that the CFS is clean and organized and store all items safely at the end of the day.
• Responsible for monitoring the progress of community volunteers in their role in assisting to manage the CFS and age-appropriate activities.
• Support the protection officer with the compilation of all the child protection activities report at the CFS.
• Any other duties required by the Protection Officer, Protection Manager & Protection Coordinator.

POSITION REQUIREMENTS

• University degree in a related field e.g.Social Work, Psychology or equivalent is an asset
• 1 year of relevant work experience in childprotection as a CFS facilitator
• Essential computer literacy (word, exceland internet)
• Local language essential
• Respect and non-discriminatory attitude,empathy
• Interpersonal and communication skills
• Reporting skills
• Capacity to work under pressure
• Commitment to INTERSOS principles
• Willing to work extra hours and available at the weekend for emergency cases.
• Fluency in English, Kanuri, and Hausa.

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JOB PURPOSE

Provide appropriate and timely case management by assessing the needs of individuals with protection concerns, developing and implementing tailored case plans based on needs and ensuring appropriate follow-up while creating a climate of trust and care.

RESPONSIBILITIES

• Conduct intake interviews with individuals identified by the team during outreach work or referred by other agencies, and open a case if vulnerability criteria are met
• Perform service mapping assessments
• Carry out comprehensive assessments for each client after receiving their consent and consider emotional, behavioural and social factors that affect their psychosocial well-being as well as protection and risk factors
• Conduct home visits to assess clients’ living conditions when necessary
• Develop a tailored case plan with the client, based on needs identified during the assessment
• Refer clients to appropriate services and when necessary, accompany them to different service providers
• Provide continuous basic emotional support and counselling through regular follow-up meetings, establishing a relationship built on trust and respecting confidentiality protocols
• Document cases on the internal case management platform and ensure that any progress on the action plan and any significant change in the client’s psychosocial well-being and overall situation is timely and duly recorded
• Ensure proper and safe filing and archiving of case management files to maintain data confidentiality
• Discharge cases when objectives in the case plan are met and no further needs are identified
• Plans and implements awareness-raising activities
• Carry out all tasks respecting key protection principles, including but not limited to do no harm, non-discrimination, confidentiality, accountability and need-to-know principles
• Participate in internal case management meetings and bring to immediate attention any case of special/emergency needs to the Case Worker Team Leader
• Ensure good relationships and coordination with the main service providers in the area of intervention to improve the identification of persons with specific needs for prompt referral, follow-up and information sharing
• Identify and report gaps in the availability and quality of services provision for clients in the target areas
• Support the protection officer with the compilation of all the child protection activities reports.
• Any other duties required by the Protection Officer, Protection Manager & Protection Coordinator.

OTHER ACTIVITIES

• Carry out all tasks respecting key protection principles, including but not limited to,
• Do not harm.
• Non-discrimination.
• Confidentiality.
• Accountability and,
• Need-to-know principles.

POSITION REQUIREMENTS

• University degree in a related field e.g. Social Work, Psychology or equivalent is an asset
• 1 year of relevant work experience
• Essential computer literacy (word, excel and internet)
• Local language essential
• Respect and non-discriminatory attitude, empathy
• Interpersonal and communication skills
• Reporting skills
• Capacity to work under pressure
• Commitment to INTERSOS principles
• Fluency in English, Kanuri, and Hausa.