Job Opportunities at Max.ng

Description

• Plan and coordinate installations and refurbishments e.g. heat, electricity, water, etc.
• Coordinate maintenance of all appliances
• Manage the upkeep of equipment and supplies to meet health, safety, government and environmental standards
• Procurement of office items especially admin and cleaning tools at best prices
• Ensure the safety and security of facility before closing for the day
• Ensure the office is opened early in the morning and all facilities are operating as expected
• Inspect the buildings' structures to determine the need for repairs or renovation
• Control activities like parking space allocation, waste disposal and building security
• Allocate office space according to needs
• Maintain the office and ensure that the office is clean at all times
• Organization of company facilities and errands
• Supervise cleaning activities
• Ensure that security men are at all times functioning at their duty posts
• Supervise all facilities staff (custodians, cleaners, security, groundskeepers, technicians, etc.) and external contractors
• Advising business on increasing energy efficiency and cost-effectiveness
• Draft reports and making written recommendations
• Planning and forecasting future needs or repairs
• Agree and oversee contracts with providers of service(s)
• Review utilities consumption and strive to minimize costs.
• Keep financial and non-financial records
• Create and manage a facility budget (including costs for repairs and procurement)•Ordering of office supplies
• Handle insurance plans and service contracts
• Procurement of office items especially admin and cleaning tools at best prices

Requirements

• A degree in related fields, minimum of a HND
• Proven experience working in a similar role and knowledge in administrative or operational role
• Demonstrated high computer literacy: particularly with programs in Microsoft Office
• 4 years and above work experience
• Ability to develop and maintain good working relationships
• Ability to manage complex workload
• Technical knowledge of building services
• Problem Solving, Multi-tasking skills
• Reasonable degree of Computer literacy
• Detail oriented and organized
• Team work
• An ability to prioritize, plan and organize work in a busy environment
• Commercial awareness
• Record/book keeping skills
• Interpersonal and communication (verbal and written) skills

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development

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Description

We are looking to hire a reliable, smart and dedicated Field Operations Officer who will be responsible for the safety of champions, lives and properties of MAX.

What You’ll Do:

• Respond to emergency calls from Champions
• Ensure champions follow rules and regulations as prescribed in the contract
• Ensure MAX properties are not in the custody of the Law Enforcement agencies
• Liaise with the Welfare officers concerning Champions
• Maintain a register of First Aiders and ensure the adequate provision of first-aid and welfare facilities
• Undertake daily safety inspections
• Investigate or arrange for all accidents and near-misses be investigated and prepare report

Requirements

• Minimum of Ordinary Level Diploma or its equivalent
• Minimum of two (2) years work experience
• Safety Certificate is an added advantage
• Ability to ride a motorcycle
• Confident and outspoken
• Ability to communicate well in language of the city and English
• Knowledge of the city

Benefits

• Competitve Pay & Benefit
• Premium Health Insurance Benefit
• Consistent Learning and Developement

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Description

• Actively engage prospective drivers to educate them on the onboarding process to become Champions
• Promotion and sale of services and products to prospective driversPerform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships with prospective drivers
• Expedite the resolution of customer/driver problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within the agreed timeline.
• Coordinate sales effort with team members
• Analyze the territory/market’s potential, track sales and status reports
• create and analyze reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Cordinate the sales team to achieve set targets

Requirements

• Ability to drive sales from zero to 100% target achievement
• Market researches skills to improve driver acquisition within territories
• Relationship building and management skills
• Excellent oral and written communication skills.
• Information gathering and competition watch
• Must understand the local dialect of the business territory. Proficiency in other languages is an added advantage
• Excellent analytical and organizational skills with experience
• He/she should be able to enjoy clerical and administrative work with good planning and numeric skills.
• Must be a self starter with bias for technology
• People Management skills
• 3+ years of experience in a similar role.

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Developmen

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Description

• We are looking to hire an experienced Fleet Officer who will take responsiblity of maintaining, documenting and tracking our Vehicles.
• You will be a strategic thinker with strong organizational and problem-solving skills.
• You will have strong designing experience, an analytical mind and outstanding presentation skills.
• You will be highly analytical, a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment.

What you will do:

• Registering and licensing all vehicles under their management.
• Ensures compliance with Nigeria's Transport laws and regulations.
• To scan vehicles into the maintenance area using the [City] Asset movements google form.
• Maintaining detailed records of vehicle servicing and inspection.
• Scheduling regular vehicle maintenance to ensure operational efficiency.
• Ensuring strict servicing and maintenance times to minimize downtime and maintain schedules.
• Communicate the parts to be replaced to the champion, by completing the Parts purchase form.
• Utilizing GPS systems to monitor drivers and track vehicles in case of theft.
• Analyzing data to increase business operational efficiency.
• Create and fill out a job card for any vehicle that is brought for preventive maintenance to any MAX location
• Administer champions satisfaction survey.
• Issue the vehicle exit authorization.

Requirements

• Strong interpersonal and communication (written and oral) skills
• Excellent understanding of Inventory Control principles and practices.
• Proficient in MS Office/Google Workspace.
• Good understanding of fleet management.
• Critical and Analytical thinking.
• Accuracy and Attention to detail.
• Confidentiality and Thoroughness
• A degree in Engineering, Sciences, Finance, Accounting or any relevant fields, Minimum of a Bsc/HND.
• Minimum experience of 2years

Benefits

• Competitive Pay & Benefit
• Premium Health Insurance Benefit
• Consistent Learning and Development.

go to method of application »

Description

• Ensure the Implementation of stated team and company strategies, goals, objectives and procedures
• Enforce the use of appropriate methods, frameworks and channels to source for prospective drivers.
• Management of external relationships e.g. Corporatives and Transport Authorities
• Optimise processes for effective and efficient budget use
• Supervise and oversee the PCA team
• Develop creative recruitment strategies, tactics, funnels and procedures, etc to attract and retain drivers
• Ensure quick resolution of customer/driver problems and complaints to maximize satisfaction
• Coordinate and drive sales effort with the team, drive conversion of inbound lead sales opportunities
• Analyze the territory/market’s potential, track sales and status reports and communicate same with business
• Keep abreast of best practices and promotional trends
• Communicate the recruitment goals and objectives to recruiters
• Maintain the internal candidate database (e.g. including contact information, geographical locations, and availability for new work, etc)
• Communicate with the team to determine the effectiveness of recruitment plans and strategies
• Research and recommend new sources for the recruitment of active and passive candidates
• Create candidates' personas, job descriptions, related materials as well as scout and ensure the documentation of candidates accordingly
• Build networks to find qualified candidates and promote the company
• Review applicants to evaluate their qualifications and whether they meet requirements
• Manage and ensure that job inquiries are responded to
• Coordinate the assessment of candidates' background information, objectives and personality
• Keep abreast of existing/new market practices
• Research new ideas and anticipate future threats and opportunities
• Analyze, identify and suggest untapped candidate pools
• Work with asset manager to provide a consistent supply of driver capacity through contracts
• Support in the building of a strong Riders/Driver community
• Delegate responsibilities to ensure staff members grow as capable participants.
• Understand recruitment and selection relatedness to workforce planning and its implications for productivity
• Promote the company's mission and values
• Ensure the establishment and maintenance of a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labour regulations and business culture
• Coaching, managing, counselling, appraising and disciplining employees
• Developing, coordinating, enforcing and supporting systems, policies, procedures, and productivity standards

Requirements

• Hands-on experience with creating effective Pipeline generation and conversion strategies.
• Strong working knowledge of developing orientation systems and tools
• Excellent organizational skills and attention to detail
• Track record of managing Partners and 3rd Party vendors for multiple clients
• Strong knowledge of recruitment practices, metrics, and guidelines.
• Detail oriented
• Excellent leadership and project management skills
• Superb sales and management skills
• Excellent verbal and written communication
• Able to initiate and maintain strong relationships with people from all types of background
• Strong problem solver, with hands-on approach to plan and execute well
• A start-up attitude- willingness to work hard to get things done
• Ability to make discretionary judgment and to manage and impart confidential information
• A degree in Operations management, Supply Chain, Logistics or equivalent degree
• 5+ years experience in sales, logistics, operations, channel development/ recruitment, preferably in a supervisory role
• Experience in e-Commerce transport operations is an added advantage

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development

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Description

• We are looing for a Pipeline Conversion Analyst who will be responsible for ensuring that prospects at the top-of-the-funnel, are followed through and helped through all various steps of the Champion recruitment process.

What You Will Do:

• Actively engage prospective drivers to educate them on the onboarding process to become Champions.
• Promotion and sale of services and products to prospective drivers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships with prospective drivers
• Expedite the resolution of customer/driver problems and complaints to maximize satisfaction.
• Achieve agreed upon sales targets and outcomes within the agreed timeline.
• Coordinate sales effort with team members.
• Analyze the territory/market’s potential, track sales and status reports.
• Supply team lead with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends

Requirements

• Excellent oral and written communication skills.
• Proficiency in other languages is added advantage
• Must understand the local dialect of the business territory
• Good analytical and organizational skills with experience
• Ability to enjoy clerical and administrative work with good planning and numeric skill
• Must possess strong methodical approach to complete the assigned workAttention to details.
• Bachelors degree in any relevant field.
• Minimum 2 years experience in a similar role.

Benefits

• Competitve Pay & Benefits
• Premium Health Insurance Benefits
• Consistent Learning & Development

go to method of application »

Description

• Ensure the Implementation of stated team and company strategies, goals, objectives and procedures
• Enforce the use of appropriate methods, frameworks and channels to source for prospective drivers.
• Management of external relationships e.g. Corporatives and Transport Authorities
• Optimise processes for effective and efficient budget use
• Supervise and oversee the PCA team
• Develop creative recruitment strategies, tactics, funnels and procedures, etc to attract and retain drivers
• Ensure quick resolution of customer/driver problems and complaints to maximize satisfaction
• Coordinate and drive sales effort with the team, drive conversion of inbound lead sales opportunities
• Analyze the territory/market’s potential, track sales and status reports and communicate same with business
• Keep abreast of best practices and promotional trends
• Communicate the recruitment goals and objectives to recruiters
• Maintain the internal candidate database (e.g. including contact information, geographical locations, and availability for new work, etc)
• Communicate with the team to determine the effectiveness of recruitment plans and strategies
• Research and recommend new sources for the recruitment of active and passive candidates
• Create candidates' personas, job descriptions, related materials as well as scout and ensure the documentation of candidates accordingly
• Build networks to find qualified candidates and promote the company
• Review applicants to evaluate their qualifications and whether they meet requirements
• Manage and ensure that job inquiries are responded to
• Coordinate the assessment of candidates' background information, objectives and personality
• Keep abreast of existing/new market practices
• Research new ideas and anticipate future threats and opportunities
• Analyze, identify and suggest untapped candidate pools
• Work with asset manager to provide a consistent supply of driver capacity through contracts
• Support in the building of a strong Riders/Driver community
• Delegate responsibilities to ensure staff members grow as capable participants.
• Understand recruitment and selection relatedness to workforce planning and its implications for productivity
• Promote the company's mission and values
• Ensure the establishment and maintenance of a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labour regulations and business culture
• Coaching, managing, counselling, appraising and disciplining employees
• Developing, coordinating, enforcing and supporting systems, policies, procedures, and productivity standards

Requirements

• Hands-on experience with creating effective Pipeline generation and conversion strategies.
• Strong working knowledge of developing orientation systems and tools
• Excellent organizational skills and attention to detail
• Track record of managing Partners and 3rd Party vendors for multiple clients
• Strong knowledge of recruitment practices, metrics, and guidelines.
• Detail oriented
• Excellent leadership and project management skills
• Superb sales and management skills
• Excellent verbal and written communication
• Able to initiate and maintain strong relationships with people from all types of background
• Strong problem solver, with hands-on approach to plan and execute well
• A start-up attitude- willingness to work hard to get things done
• Ability to make discretionary judgment and to manage and impart confidential information
• A degree in Operations management, Supply Chain, Logistics or equivalent degree
• 5+ years experience in sales, logistics, operations, channel development/ recruitment, preferably in a supervisory role
• Experience in e-Commerce transport operations is an added advantage

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development

go to method of application »

Description

• Actively engage prospective drivers and test general driving ability
• Carryout visual acuity test, to check eye defects or otherwise
• Conduct psychometric test for each prospective driver, to confirm mental health status
• Ensure that cones are properly placed at adequate distance from each other
• Check understanding of safety measures and driving laws
• Confirm prospect's reverse driving ability
• Engage prospective driver and pass them onto the next of driver recruitment process
• Conduct vision test and make recommendation
• Deploy psychometric assessment
• Document and report on prospects' performance during tests

Requirements

• Minimum 0-1 year experience in a similar role
• Excellent oral and written communication skills.
• Must understand the local dialect of the business territory. Proficiency in other languages is added advantage
• Good analytical and organizational skills with experience
• He/she should be able to enjoy clerical and administrative work with good planning and numeric skills
• Must possess strong methodical approach to complete the assigned work
• High Interpersonal skills
• Maximum concentration over an extended period of time
• Knowledge about highway code and all traffic and road-use rules
• Ability to give clear instructions
• Basic knowledge of vehicles
• Must know how to ride a motorcycle or tricycle
• Attention to details

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development

go to method of application »

Description

• Responsible for the training of potential candidates and onboarding successful Champions for MAX.
• Track riders progress within the onboarding program.
• Conduct orientation trainings to inform new hires about company policies and procedures.
• Ensure new drivers are onboarded effectively and understand clearly the obligations detailed in the service contract.
• Suggest periodic training for Champions e.g. health and safety.
• Follow up to ensure a smooth application process and proper implementation of training.

Requirements

• Experience with training/imparting knowledge.
• Must understand and speak Hausa frequently.
• Strong working knowledge of developing orientation systems and tools.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication.
• A start-up attitude- willingness to work hard to get things done.
• Ability to make discretionary judgment and to manage and impart confidential information.

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Description

• Ensure timely completion of all verifications and reporting in compliance with the outlined processes
• Conduct detailed background checks of champions and their guarantors
• Timely followup and closure of assigned verification checks
• Delivery of confidential documents
• Gather information and evidence through face-to-face interviews
• Ensure champions data and reports are complete, accurate and consistent
• Conduct verification on matters entrusted within the team
• Gather information and evidence through face-to-face interviews
• Gather recorded statements and documentation
• Organize all the collected data and information

Requirements

• 1-2 years’ professional experience
• Must be able to ride a bike
• Demonstrated experience with qualitative methods
• Strong Oral and written communication
• Ability to speak the native language is an added advantage
• Attention to detail
• Strong interpersonal skills
• High level of initiative

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development

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Description

• Taking ownership of customer issues reported and seeing problems through to resolution
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Research and identify solutions to software and hardware issues
• Diagnose and troubleshoot technical issues, including account setup and network configuration
• Ask customers targeted questions to quickly understand the root of the problem
• Track computer system issues through to resolution, within agreed time limits
• Talk customers through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
• Provide prompt and accurate feedback to customers
• Ensure all issues are properly logged
• Prioritize and manage several open issues at one time
• Follow up with customers to ensure their IT systems are fully functional after troubleshooting
• Prepare accurate and timely reports
• Document technical knowledge in the form of notes and manuals

Requirements

• Extensive knowledge of desktop technologies: Windows, MS Office, email, virus/malware, and phone configuration.
• Knowledge of Cloud & virtualization technologies: VMware, HyperV, AWS, Azure, Google Workspace
• Experience providing desktop technical support to end users in a business environment
• Experience solving complex IT issues within time constraints
• Experience troubleshooting networking and firewall-related issues
• Solid PC hardware, software, and Windows operating system knowledge- Excellent listening and communication skills
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, IT Networks Analyst
• Familiarity with remote desktop applications, help desk software, and IT Automation
• Familiarity with Information Security Controls and compliance
• Ability to provide step-by-step technical help, both written and verbal
• BSC degree in Information Technology, Computer Science or relevant work experience 3-5 yrs
• Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus

Benefits

• Competitive pay
• Premium Health insurance cover
• Flexible work and hybrid working model
• Frequent performance chats & reviews and professional development opportunities
• High performing & passionate team members + fun work culture!