Job Opportunities at Stresert Services Limited

Our client is a wealth management company specializing in investment immigration, investment advisory, and insurance services.

JOB DESCRIPTION

The Program Manager will lead, direct, and coordinate our product application process, ensuring seamless execution and compliance with global regulations including dealing with our international partners relative to the product.

The ideal candidate will possess:

•  Strong leadership and technical expertise
• Excellent communication and interpersonal skills
• A proven track record of successful product management

Key responsibilities include:

• Overseeing and monitoring program analysts' tasks and activities
• Ensuring adherence to standard documentary requirements and regulations for assigned country's program

DUTIES & RESPONSIBILITIES

• Driving process improvement and excellence in product application management
• Serve as a subject matter expert on immigration laws and other laws relative to the product, regulations, and requirements for various investment programs in host countries
• Possess in-depth knowledge of Residency by Investment and Citizenship by Investment programs offered by different countries
• Lead and manage a team of program analysts, providing guidance and support to ensure a collaborative work environment
• Conduct financial analysis on client files as needed
• Stay up-to-date on global changes in immigration laws, policies, and regulations
• Deliver training sessions to internal teams on compliance requirements and document control processes
• Maintain accurate and current records of clients under management
• Implement process improvements to enhance operational efficiency
• Ensure adherence to company standards, processes, and procedures
• Provide regular reports as required
• Perform additional duties as assigned by direct reporT

EDUCATION / EXPERIENCE

• Bachelor's degree (required) or Master's degree (preferred)
• At least 10 years of relevant work experience
• Proven track record of success in a related field

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JOB DESCRIPTION

The Customer Engagement Specialist plays a pivotal role in driving sales success by cultivating meaningful connections with prospects, understanding their needs, and effectively communicating the value of our products.

Key responsibilities include:

• Building and maintaining strong relationships with qualified leads, guiding them through our products process
• Analyzing customer feedback to develop innovative strategies that ensure prospect satisfaction and excellent customer service
• Presenting personalized solutions that address clients' specific needs and pain points
• Fostering a deep understanding of our products and services to effectively address client inquiries and concerns
• Utilizing customer insights to continuously improve sales techniques and enhance the overall customer experience.
• Please note that this is an office-based role, and the successful candidates will not be required to work outside of the office or conduct external sales activities. Instead, they will meet with prospects who visit the office and engage with them accordingly. The Customer Engagement Specialist will be responsible for converting walk-in prospects into qualified leads and driving sales growth within the office environment.

DUTIES & RESPONSIBILITIES:

• Welcome new prospects, ensuring a comprehensive understanding of our products and services
• Deliver effective presentations to potential clients, showcasing our offerings' value and relevance
• Conduct needs assessments and tailor solutions to meet clients' specific requirements
• Address customer queries and objections creatively, closing sales and establishing strong relationships
• Develop and implement business strategies to drive company growth and achieve goals
• Maintain regular contact with prospects and stay updated on product knowledge, features, and benefits
• Prepare and deliver compelling sales presentations, scheduling meetings and demonstrations to showcase our offerings
• Participate in ongoing training programs to enhance sales skills and stay current with industry best practices
• Ensure compliance with company policies and industry regulations in all sales activities
• Stay informed about global immigration policies, investment trends, and economic indicators
• Maintain accurate records and documentation of sales transactions, addressing client enquiries and resolving queries
• Provide periodic reports as required and perform additional duties as assigned by direct report

EDUCATION / EXPERIENCE

• Bachelor's degree (required) or Master's degree (preferred)
• At least 10 years of relevant work experience
• Proven track record of success in a related field