Job Vacancies at CARE International

JOB SUMMARY

The Data, MEAL Officer will be a part of the Monitoring, Evaluation, Accountability and Learning (MEAL) team supporting implementation of the overall MEAL system. S/he will assist the MEAL and project team with activities, including data collection, data entry, database management and analysis, implementing post-distribution monitoring (PDM), evaluations and other surveys, monitoring project activities as well as support all efforts for promoting a high level of beneficiary accountability including managing the feedback mechanism channels and support all efforts to ensure learning and accountability systems are working effectively.

JOB DESCRIPTION

RESPONSIBILITIES:

Monitoring and Evaluation

• Support in collecting data needed for reporting output and outcome indicators
• Support in conducting assessments as needed, facilitate focus groups and other qualitative data collection exercises
• Monitor activity implementation progress against objectives and work plans
• Support in conducting post-distribution monitoring with targeted beneficiaries of NFI/FI distributions and CVA including Multipurpose cash assistance.

Accountability & compliance

• Conduct community visits, focus group discussions with beneficiaries and non-beneficiaries to receive feedback on project activities
• Maintain the Complains and feedback received and ensure a timely and appropriate follow-up or referral if needed
• Clean and validate data received from beneficiaries for complaint and feedback database and generate weekly summaries

 Data management

• Responsible for record keeping and maintaining MEAL team updated data
• Ensure that the data management systems (GBVIMS+) are updated on a monthly basis and properly managed
• Ensure timely sharing of GBVIMS+ line data on a monthly basis to the GBV sub sector interagency focal person.
• Conduct data analysis and provide inputs, information and statistics for monthly, quarterly, annual and other reports to the PM.
• Train & offer needed support to GBV staff to use GBVIMS+ correctly & effectively system and other MEAL concepts.

 Programme Learning and documentation

• Work with the project team to ensure documentation of programme learning initiatives and outcomes (case studies, photos, lessons learnt, most significant change stories, etc.)
• Participate in the dissemination of learning to other team members to ensure that good practice is understood and adopted.
• Extract action points from field/ Activity reports and maintain and consolidate monthly action plan/feedback trackers.
• Support in archiving of programs documents at the field level.

Programme Quality

• Conduct field monitoring visits/spot checks as appropriate
• Support project staff during training by ensuring pre and post-test are done for all trainings and documented

Programme/projects Reporting

• Contribute to the timely and quality compilation and submission of project periodical reports (Weekly, monthly, quarterly, Annual and special reports) to the project Manager.
• Assist in the preparation of the project’s operations plans/work plans & reviews.
• Perform any other duties and responsibilities within the overall function of MEAL as and when requested.

JOB EXPERIENCE

Qualifications, Experience and Competencies

• Bachelor degree in an area of social science or its equivalent.
• At least 3 years’ experience of working in M&E with experience of developing M&E plans, training staff, capacity  building, quantitative and qualitative data collection, analysis and reporting and/or other aspects of M&E, preferably with experience in the sectors: Protection, GBV, Child Protection, Cash
• Experience in setting up and/or managing M&E systems, preferably in NGO setting
• Knowledge and/or experience of working on accountability initiatives, such as information sharing and complaints response mechanisms
• Proficiency in MS Office applications, Word, Excel, Power Point, Spread sheets and other Statistical software.
• Experience in working with protection information management systems such as GBVIMS, Primero
• Previous work experience in hardship areas or emergency setting

Skills and competencies:

• Possess working knowledge and experience of humanitarian principles, laws and standards – Core Humanitarian Standards (CHS), Sphere Minimum Standards, Prevention of Sexual Exploitation
• and Abuse (PSEA), Gender in Emergencies.
• Extensive knowledge and understanding of Microsoft Office suit applications and other statistical
• software – KOBO and ODK.
• Knowledge and understanding of qualitative and quantitative social research methodologies.
• Excellent analytical and report writing skills (English)

Education:

• A Bachelor’s Degree in Psychology, Social Work or Social Sciences.; or Bachelor’s Degree in Statistics / Information management Sciences. Training in Monitoring and Evaluation and experience in Protection/GBV/CP will be an added advantage
• Fluency in written and spoken English essential. Knowledge of local languages, Hausa & Kanuri

Key stakeholders:

Internal Stakeholder

• Gender & Protection unit, MEAL staff, Maiduguri programs and Operations/support teams

External

• State and Local government authorities
• Other NGOs
• Donors
• Implementing partner

Work conditions:

The position is based in Maiduguri and will pay regular visits to the different field project sites in Ngala in order to provide timely technical and programmatic M&E support to the project team. S/he will also work and coordinate activities with other M&E colleagues from State Line Ministries, other NGOs, partner organizations and sister CARE projects. It is essential that the M&E Officer maintains regular contact with the field to ensure proper impact measurement and program quality.

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 The purpose of this post is to provide day to day management and psychosocial support and related activities in Ngala field office.  In particular, the person is responsible for addressing mental health needs of GBV survivors and women and girls coming to the safe spaces. In collaboration with the GBV Officer, S/he will oversee the provision of training and supervision of the GBV Community Volunteers, to support psychological first aid at the community level and ensure effective case management. S/he will work and liaise closely with the GBV Officer, partner’s GBV Assistants on documentation of program activities as per the donor requirements.

Responsibilities

Case Management & Psychosocial Support

• Provide support for comprehensive case management and psychosocial counseling to GBV survivors focused on the survivor centered approaches.
• Provide assessment and counseling both at individual and group level as the situation demands.
• Ensure all work with GBV survivors is confidential and that ethical practices are observed.
• Document client data accurately in the intake forms/tablets and ensure the information is safely and ethically kept by case workers.
• Ensure that the GBVIMS+ system is accurately updated on a regular basis.
• Participate in the interpretation of the analyzed data on trends and work with the larger GBVSS team to disseminate information to all relevant stakeholders.
• Participate in the development of the case management monitoring tools and systems and ensure that all staffs that are required to utilize it are trained on the correct way of handling the systems.
• Participate in the preparation of accurate reports for all Psycho-social related activities.
• Participate in design of case management and psychosocial support interventions at the field level.
• Oversee the selection, vetting, approval, distribution and follow up for Multipurpose Cash Assistance beneficiaries.

Field level Coordination and Networking

• Maintain and strengthen existing networks through other service providers at the field/community level, to ensure that survivors receive quality services and support at all levels of response.
• Actively participate in scheduled meetings such as the Case Conferences, inter-agency camp coordination meetings and as assigned
• Strengthen existing referral systems and identify new networks to work with to ensure holistic support to the clients.
• Work in close collaboration with the GBV prevention team to ensure ongoing psychosocial needs of vulnerable women, men, boys and girls are being met in the prevention related activities

• In collaboration with other partners, design psychosocial interventions within the community focusing on the psychosocial needs of adult women and adolescents to be provided in the safe spaces.
• Participate in conducting trainings for partners on relevant organizational development areas and support peer learning between CARE and other partner agencies.

Community Engagement and Outreach

• Conduct sensitization, dialogue and awareness sessions with the wider population about issues of trauma and GBV.
• Facilitate formation of support groups for survivors of GBV and other vulnerable groups in the WGSS and beyond.
• Identify and strengthen Community structures through engaging community leaders, camp management and other stakeholders to ensure that the survivors receive adequate support at the community level.
• Support the GBV officer and GBV assistants, in dissemination of relevant psychosocial awareness information during the Community GBV prevention forums and meetings.

Monitoring and Evaluation

• Assist in preparing daily, monthly, quarterly, and annual reports, progress notes, and treatment plans on time
• Use appropriate data collection tools as shared by the M&E team to provide data on certain areas of need
• Work closely with the case workers and psychosocial assistants to ensure quality reporting  
• Assist in the designing, planning, implementing and facilitating of external trainings for numerous target groups
• Ensure Core Humanitarian Standards are mainstreamed in the day to day project implementation
• Attend relevant training forums relevant to the job
• Assist with any other related activities as deemed necessary by the supervisor

Staff Supervision

• Provide supervision to the Psychosocial Assistants and ensure effective provision of Psycho-social services.
• Engage in quality self-care through supervision, debriefings, and other shared sessions.
• Conduct regular formal and on-job training and mentorship to Psychosocial Assistants and Case workers on areas related to Case Management, Counselling and other related topics to enhance professionalism.
• Conduct regular case conference meetings with the Case workers both at individual and group levels for complex cases.
• Organize for external capacity building forums on GBV Case Management and Therapeutic Counselling techniques

Re quired experience and technical competencies:

• 3 years’ experience in providing psychosocial counseling to survivors of sexual and gender based violence
• Good team player; able to take direction and work collaboratively with others.
• Excellent written and verbal communication skills, including empathic listening.
• Ability to communicate in a highly professional manner with clients, community members and professional partners.
• Able to complete required reporting and documentation within the set deadlines.
• Highly motivated, creative, and compassionate person who is dedicated to ensuring that models of best practice are utilized.   
• Able to uphold high ethical and professional standards.
• Able to maintain the highest levels of confidentiality.
• Problem solving and conflict resolution skills.
• Ability to work in a challenging environment.
• Ability to promote the values of equality, non-discrimination, and human rights for all.
• Experience working in an emergency context is highly desirable

Education: 

• Bachelor’s Degree in Psychology, Social Work or other Social Science related field.
• Fluent in written and spoken English, Hausa, Kanuri

Work Conditions:

• The position is 100% based in Ngala LGA. There may be minimum travels to Maiduguri for trainings and meetings as requested by the Project manager. 100% of time to be spent in project locations mainly doing actual activity implementation at the Women and Girls Safe spaces, liaising with and coordinating activities with local implementing partners, community structures, Local Government Authorities, other humanitarian actors and stakeholders within the area of operations.
• It is essential that Psychosocial Officer maintains active presence in the field to ensure proper technical support, implementation and supervision and monitoring of GBV psychosocial activities as well as technical support for local implementing partner.
• CARE will provide a Guest house at the field where the position is based.

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Overall purpose of the role

The purpose of this post is to provide day to day management of GBV prevention related activities in Ngala LGA in the ECHO funder GBV project. The holder of the position will work under the overall supervision of the ECHO GBV Project Manager. The GBV Officer, will coordinate, manage & supervise the direct implementation of community based GBV Prevention and Women & Girls Safe Spaces activities in Ngala LGA. S/he will provide overall leadership to a team of GBV Assistants in the 2 safe spaces (including GBV Champions and vigilantes). S/he will work and liaise closely with the Psychosocial Officer, on coordination of ECHO project GBV activities as per the donor requirements.

The position holder will work closely with implementing partner staff together with relevant state ministries, LGA representatives and community structures.

Responsibilities

Designing, Planning and Implementation of GBV activities at the field

• Take lead in the consultation, planning and implementation of programmes and activities aimed at increasing Women and Girls participation and involvement in CARE project activities as well as their improved access to services.
• Identify and promote culturally appropriate/relevant interventions geared towards improved physical and reproductive health, social skills (conflict resolution, problem solving, empathy and relationship building) and self-sufficiency of target beneficiaries
• Support in the identification of extremely vulnerable girls and young women for appropriate direct CARE support or referral to other actors for services not offered at CARE
• Actively support in implementation of social norms transformation activities like SAA and other GBV prevention approaches when requested and required to by your supervisor.
• Ensure awareness raising activities at the community level are conducted and key messages on GBV prevention and response shared appropriately
• Manage and mentor the community-based protection committees including GBV champions, community leaders and other stakeholders to ensure quality in their work and better community engagement techniques.
• Support day to day activities at the women and girls’ safe spaces including consultations with the project participants, information sharing, psychosocial support and recreational activities at the centres are going as per the expected standards and quality.

Responsibilities

Designing, Planning and Implementation of GBV activities at the field

• Take lead in the consultation, planning and implementation of programmes and activities aimed at increasing Women and Girls participation and involvement in CARE project activities as well as their improved access to services.
• Identify and promote culturally appropriate/relevant interventions geared towards improved physical and reproductive health, social skills (conflict resolution, problem solving, empathy and relationship building) and self-sufficiency of target beneficiaries
• Support in the identification of extremely vulnerable girls and young women for appropriate direct CARE support or referral to other actors for services not offered at CARE
• Actively support in implementation of social norms transformation activities like SAA and other GBV prevention approaches when requested and required to by your supervisor.
• Ensure awareness raising activities at the community level are conducted and key messages on GBV prevention and response shared appropriately
• Manage and mentor the community-based protection committees including GBV champions, community leaders and other stakeholders to ensure quality in their work and better community engagement techniques.
• Support day to day activities at the women and girls’ safe spaces including consultations with the project participants, information sharing, psychosocial support and recreational activities at the centres are going as per the expected standards and quality.
• Create synergies to ensure capacity building for non-protection sectors such as CCCM, WASH, FSNL, Shelter, Health and Education on protection principles to ensure GBV and protection is mainstreamed at the field level implementation.

Coordination and Networking

• Maintain and strengthen existing networks through other service providers at LGA level, to ensure that survivors receive quality services and support both at the agency levels.
• Coordinate with other operating partners including CSOs, local and International NGOs, local women and youth groups and State and LGA departments in all actions relating to improved quality of GBV programming in Ngala.
• Represent CARE in all interagency level meetings and workshops on GBV in Ngala as assigned by the PM.
• Participate in local advocacy activities organized by partners including CARE and other INGOs on areas relevant to the project.
• Strengthen existing referral systems and identify new networks to work with to ensure holistic support to the clients.
• Work in close collaboration with the Psychosocial Support and Case management team to ensure ongoing needs of at-risk groups, women and girls are being met in the prevention related activities.
• In collaboration with other partners, awareness raising interventions within the community focusing on the protection needs of all.
• Participate in conducting trainings for partners on relevant organizational development areas and support peer learning between CARE and other partner agencies.

Community Engagement and Outreach

• Conduct sensitization, dialogues and awareness sessions with the wider population about issues of Sexual and Gender based violence.
• Facilitate formation of women solidarity groups for survivors of GBV and other vulnerable groups in the WGSS for appropriate and coordinated support
• Identify and strengthen Community structures through engaging community leaders, camp management, GBV vigilantes and other stakeholders to ensure that the survivors receive adequate support at the community level.
• Support the Psychosocial Officer, Case workers, PSS Assistants and GBV assistants, in dissemination of relevant project information and key messages during the Community SGBV prevention and response forums and meetings.

Monitoring and Evaluation

• Assist in preparing daily, monthly, quarterly and annual reports, progress notes, and activity plans on time
• Use appropriate data collection tools and submit assessments and reports in a timely and accurate manner to the MEAL team   
• Assist in the designing, planning, implementing and facilitating of external trainings for numerous target groups
• Ensure Core Humanitarian Accountability Standards are mainstreamed in the day-to-day project implementation
• Assist with any other related activities as deemed necessary by the supervisor
• Support in conducting assessment and analysis of camp and host community dynamics and in recommending how the project can position itself to better serve the interests of the community
• Support the MEL staff to develop project monitoring and evaluation tools and assist in mid-term and end of project evaluations. Ensure safe and proper documentation and storage/filling of all GBV related program materials 
• Monitor work plan and its effectiveness and efficient implementation
• Support document success/human interest stories in collaboration with the communication team..
• Conduct comprehensive report and documentation of lessons learnt and best practices to achieve project goals and activities.

Staff Supervision and Capacity Development

• Provide supervision to the implementing partners GBV Assistants and ensure effective provision of GBV prevention and WGSS services
• Ensure monthly work plans are developed and reviewed regularly. 
• Hold regular meetings with staff to plan and address any concerns and share feedback
• Monitor and provide objective feedback related to staff performance, including completing staff performance development evaluations to promote growth and professional development
• Provide leadership and support to ensure staff well-being, i.e. monitor and manage stress management by providing regular opportunities for staff debriefing to address secondary trauma.
• Organize for internal peer to peer capacity building forums on GBV

Experience and technical competencies: 

• At least 3 years’ experience in protection work supervisory responsibilities over national staff, program development, planning and implementation.
• Must have in-depth technical expertise on Protection, Women and Girls’ safe spaces programming and Gender Based Violence related issues including having a clear understanding of gender inequality, and issues surrounding discrimination and violence against women and girls
• Must have experience with operationalizing GBV principles; Human Rights Law, Humanitarian principles and other relevant international standards in a humanitarian aid setting; Well versed with Core Humanitarian Standards (CHS).
• Proficient in community mobilization, challenging social norms/relations, Behavior Change Communication and Case Management with good facilitation skills.
• Proven record of providing trainings and workshops on gender and GBV, SRH, topics in a variety of settings.
• Excellent Analytical, Communication and Report writing skills; Excellent Negotiation and Conflict Resolution skills
• Strong interpersonal skills and demonstrated ability to establish effective working relations with local staff, beneficiaries, duty bearers and other stakeholders

Education:

Bachelor’s Degree (Social sciences; Psychology, Community Health, International Relations, Law, Community Development or relevant Social Sciences.

Work Conditions

• The position is 100% based in Ngala LGA. There may be minimum travels to Maiduguri for trainings and meetings as requested by the Project manager. 100% of time to be spent in project locations mainly doing actual activity implementation at the Women and Girls Safe spaces, liaising with and coordinating activities with local implementing partners, community structures, Local Government Authorities, other humanitarian actors and stakeholders within the area of operations.
• It is essential that GBV Officer maintains active presence in the field to ensure proper technical support, implementation and supervision and monitoring of GBV activities as well as technical support for local implementing partner.
• CARE will provide a Guest house at the field where the position is based.

Key stakeholders:

Internal Stakeholder

• Gender & Protection Staff, CARE Borno, Finance, Procurement, SSU, Logistics

External

• IDPs and Host Community representatives
• Local government Authorities
• Other NGOs
• ECHO project Implementing partners

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Job Summary

The Project Manager will be responsible for designing, planning and overseeing the implementation of CARE’s ECHO funded GBViE activities in Ngala LGA. The holder of the position will take the lead in developing workplans, planning and implementing all GBViE activities including supervising staff, budget management, managing women and girls safe spaces and community-based protection responses in Ngala. The Project Manager will also be responsible for engaging with relevant stakeholders and local authorities, and in providing capacity-building trainings related to key GBViE and protection concepts. The PM will also be in charge of supervising and managing day to day coordination with and implementation with the local partner.

Job Details:

Designing, Planning and Implementation of GBViE Activities in Ngala

• Oversee implementation of assigned GBV project guided by the approved project documents. This will entail developing and updating detailed implementation plans, work plans and procurement plans and ensuring strict adherence to such plans.
• Provide technical guidance and direct oversight of all field level project interventions in Ngala, ensuring quality and adherence to national and international protection standards and guidelines as well as CARE Gender Equality policies.
• Ensure that the design and implementation of all of CARE’s GBViE protection activities in Ngala LGA address the priority protection and GBViE needs of the internally displaced persons, host communities and other affected person. This will involve ongoing review and analysis of developments that have an impact on the protective environment in CARE’s areas of interventions.
• Provide technical input in developing project proposals, concept notes & sector publications
• Work closely with the Gender&Protection Sector Manager and the Program Director to inform program design and strategic direction.

Monitoring,Evaluation & Learning

• Initiate, support and contribute to protection and GBV assessments
• Ensure that ethical and sound data collection and information management systems are in place for appropriate analysis, planning, evaluation, and advocacy.
• Regular monitoring project activities through a detailed activity implementation tracker and tools that ensures provision of regular feedback to the project team for learning and project improvement purposes. 
• Assess for gaps in programming and providing suitable solutions to the identified needs and gaps 
• In collaboration with all response partners and GBVSS, contribute to analyzing the GBV trends and data to inform future program interventions 
• Contribute to development and regular review of tools and assessment outcomes for continuous learning including baselines, mid-term and end lines. 
• Prepare high quality weekly reports and all donor reports and ensuring they are submitted on time.
• Monitor and implement procurement plans and working with the Operations/Procurement unit to ensure adherence of the same at the sector level. 
• Work closely with the Communications team to ensure proper documentation of all project activities including case studies & human-interest stories

Coordination, Advocacy, Networking and Representation

• Collaborate with the Gender & Protection Sector Manager and the Programs Director to identify and promote advocacy issues where needed and in line with CARE’s mandate in Nigeria and ensure internal coordination and harmonization of CARE GBViE-related activities with CARE Nigeria’s  overall program strategy
• In coordination with CARE’s Gender & Protection Sector Manager, liaise with state governmental officials, international and national organizations and camp management structures on behalf of CARE, and represent CARE in relevant coordination structures and promote positive working relationships with partner organizations.
• Represent CARE in all GBV coordination forums by working closely with UNFPA and State Ministry of Women Affairs and other response sectors in designing responsive actions on GBV in Ngala LGA.
• Attend & facilitate coordination and networking meetings with relevant partners, community leaders, support groups and other stakeholders on GBV activities
• Regular coordination and meeting with key community protection and GBV networks to enhance community-based action and monitoring of SGBV trends in the LGA.
• Ensure that protection concerns are mainstreamed into other sectors of intervention implemented by CARE and other actors in Ngala
• Lead in promoting a positive profile CARE’s Protection and GBV program among other sectors, partners, donors and the community members.

Staff Management & Capacity Development

• Develop and facilitate trainings and workshops for the project staff and other stakeholders that promote improved understandings of GBV and protection issues and ensure the observance of international protection and humanitarian law standards.
• Directly supervise and manage national regular staff including GBV Officer, Psychosocial Officer, M&E officer and GBV Assistants and Case workers under partner organization
• In charge of recruiting and providing orientation for all new project staff including backstopping and immediate replacement in case of transitions
• Capacity building all ECHO GBV staff on technical GBV, WGSS programming, Psychosocial support and relevant principles and standards in GBV implementation in displacement settings
• Provide on the job training and mentorship to staff including to ensure a healthy working environment. 
• Lead performance management for all ECHO staff by jointly setting performance objectives, reviewing performance progress and providing regular objective feedback to staff on their development.

Budget Management.

• Prepare and monitor the detailed spending plans for the grant as per the work plan
• Manage ECHO GBV budget by following up on the spending plans in order to maintain program expenditure within the required budget parameters
• Provide regular feedback to finance team to ensure correct posting, budget utilization and follow up.
• Work with the Finance team to support partners budget management and utilization.

Experiences and Competencies:

• Minimum 5 years of experience in mid-to-senior level management positions, with experience in the field of humanitarian response working for an international NGO, UN agency or relevant ministry or local authority
• Experience with design and implementation of GBViE interventions targetting displacement affected persons; including support to community-based protection structures, integrated protection programming, protection monitoring and analysis, psychosocial support and women and girls safe spaces
• Proven commitment to accountability and quality assurance.
• Excellent analytical and writing skills.
• Experience with capacity building, and organizing and facilitating trainings and workshops.; excellent interpersonal skills and demonstrated ability to establish effective and working relations with staff members and other stakeholders.
• Experience in managing staff.
• Experience working in cross-cultural, multi-sector and/or remote environments.
• Ability to work well under pressure and in adverse conditions.
• Commitment to learning and implementing organizational policies and procedures.
• Education:
• Minimum Bachelor Degree in social sciences, law, social work, international development, or other relevant field from a recognized institution.
• Post-Graduate qualifications in areas related to humanitarian work will be an added advantage.
• IT Training in advanced MS Office (Word, Excel, Acess); full proficiency in MS Office packages required;

Work Conditions:

• The position is 80% field (Ngala based) 20% Maiduguri based due to meetings and workshops to be attended by the PM.80% of time at the field will be spent in project locations mainly liaising with and coordinating activities with local implementing partners, monitoring and supervising project implementation, community engagement with community structures, advocacy with and coordination with Local Government Authorities, other humanitarian actors and stakeholders within the area of operations.
• It is essential that the Project Manager maintains active presence in the field to ensure proper technical support, implementation and supervision and monitoring of GBV activities as well as technical support for staff and local implementing partner.

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I.               JOB SUMMARY:

Responsible for Global to Local (G2L) and Adolescent Mothers Against all Odds (AMAL) Projects Monitoring Evaluation Accountability and Learning (MEAL). The MEAL Officer will design implement cost effective, innovative robust MEAL system. The MEAL will continually review the practicality and effectiveness and suggest modifications as necessary of the MEAL system.

II.             RESPONSIBILITIES AND TASKS: 

Job Responsibility #1: Supervision and Management of Direct Report

• Assist the Project Manager to manage, train and develop the Monitoring and Evaluation team
• Identify direct reports capacity development needs and in consultation with the Project Manager
• Guide direct reports prepare performance plans and appraise them in consultation with Project Manager and partner staff.

% of Time:  15%

• Job Responsibility #2: Develop an appropriate MEAL system in line with the HER Sector design and objectives
• Continually examine specific G2L and AMAL project output components to be monitored and evaluated.
• Develop monitoring, accountability and reporting tools for the project and programs’ outputs, suggest modifications and develop new and appropriate tools as necessary.
• Provide routine guidance to G2L and AMAL on field testing and use of new innovative monitoring tools as they are developed and refine them for SRH/GBV Sector use.

% of Time:  20%

• Job Responsibility #3: Facilitate the implementation of G2L and AMAL HER Sector MEAL system and ensure accuracy of data and information collected.
• Take the lead in training all staff in understanding and use of all monitoring and reporting tools.
• Review field reports to ensure that they respond to the G2L and AMAL project objectives and comply with sector indicators.

% of Time:  15%

• Job Responsibility #4: Ensure G2L and AMAL data and information collected are analyzed and made accessible to the management in a form usable for decision-making.
• Establish a filing system for various program activities to ensure easy retrieval of information as and when needed.
• Develop an appropriate project database of the sector to facilitate processing of required information.
• Continually analyze G2L and AMAL field data to verify status as and when necessary, and produce daily, weekly, monthly/quarterly data computation and analysis reports for use by project/project management.
• Verify the validity of field data by making routine field visits to check adherence to agreed data collection methods and authenticity of collected information.
• Documentations of lessons learnt, good practices and support the G2L and AMAL writing refereed papers for publication

% of Time:  25%

• Job Responsibility #5: Supervision, Liaison and collaboration with other projects, and agencies (e.g. UN, INGOs, State and Local Government Area (LGA).
• Supervise, review and coordinate contracted consultants and any other persons assigned to MEAL officer
• Facilitate collaboration on MEAL with other agencies in the region to ensure uniformity in tracking of SRH/GBV Sector indicators.
• Promote good PR and enhance CARE’s positive image during presentations
• Perform any other monitoring and evaluation duties as may be assigned by the supervisor from time to time.

% of Time:  20%

Job Responsibility #6:

Perform any other tasks assigned by the Project Manager or her/his designate

% of Time:  5%

III.                PROBLEM SOLVING (Thinking Environment)

There are three levels of problem-solving: 

What has to be done and how to do it are clearly defined, and the incumbent will face identical or similar problems on a regular basis;
What has to be done is known, but how to do it is not defined. The incumbent must use interpolative skills to pick and choose the right strategy to address a given problem; and
Why things are done is known, but what has to be done and how to do it are not defined. 
Situations are variable and the incumbent’s response will involve analysis, problem definition, development of alternatives, and making recommendations. She will face and address problems that are typically non-recurring.

IV.                QUALIFICATIONS (KNOW HOW)

A)      EDUCATION/TRAINING:

Required:

• Minimum 1st degree in Statistics, Biostatistics, economics
• Minimum of 3 years’ experience in M&E
• Competent in use and application of SPSS
• Excellent experience on conducting quantitative and qualitative research, studies, assessment from start to end including dissemination of findings to a wide range of diverse audience

Desired:

 Master’s Degree in a related field.  

B) EXPERIENCE:

Required:

•  Minimum of 3 years’ experience on MEAL in the field of development
•  Masters in social science, disaster management, development studies or relevant discipline
•  Good understanding of the country’s humanitarian context, empowering and advocacy issues in Nigeria
•  Strong analytical skills and understanding of MEAL Framework, tools and indicator setting
•  Evidence-based monitoring and evaluation frameworks and programmes, with emphasis on participatory and partnership-based MEAL approaches
•  Strong knowledge of IT applications and development – especially spreadsheets and database management
•  Fluency in both written and spoken English and good report-writing skills

Desired:

Previous experience working with an I/NGO or a Development organization.  

C) TECHNICAL SKILLS:

Required:

 Fluency in English and Hausa.

Desired:

•  Familiarity with project cycle management, monitoring and evaluation
•  Organised and able to manage own time under guidance and direction from line-manager
•  Commitment to CARE’s overall aims and beliefs, including strong commitment to gender, diversity issues, equal opportunities and capacity building
•  Strong interpersonal and self-awareness skills
•  Ability and willingness to undertake extensive travel in the country
•  Well-developed conceptual, critical, analytical thinking and planning skills
•  Ability to take Initiative, drive to achieve results, ability to develop effective organizations Understanding and experience of gender equity issues and their relevance to humanitarian response work
•  Ability to work effectively with others, adaptive and flexible.

D) COMPETENCIES:

•  Strong level of autonomy to provide independent follow through on processing issues and concerns
•  Excellent planning, organizational and time management skills
•  Integrity
•  Details focus
•  Strong team player
•  Strong problem solving, analytical, operational, and coordinating abilities
•  Good interpersonal, oral and written communication and presentation skills
•  Strong customer service focus and ability to work well with people from various backgrounds and cultures at all levels in organization.

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• JOB SUMMARY

The Administrative and Logistics Assistant’s overall responsibility is to assist the Operations Unit to ensure that the day to day running of the main office administration is conducted in an efficient and cost effective manner while keeping in mind legal considerations and donor requirements where necessary. Ensure admin and log support (effective) to CARE Programmes. Reporting to the Operations Unit, (s)he is to assist to follow up and ensure office utilities, internal control, visitors/workshops logistics are provided. As part of the CARE administration team, the Admin and Logistics Assistant position undertakes and completes all administration and logistic tasks and requirements, provides support to staff, to programs, and to implement administration team projects. The position will report to the Operations Manager but will support the CARE management team were necessary.

The core areas of performance for this position are:

• customer orientation
• quality and timeliness of support provided;
• observance of policies and procedures;
• maintenance of relationships;
• Communication and interpersonal skills.

·       RESPONSIBILITIES AND TASKS

Job Responsibility #1: Facility Management

• Coordinate routine and emerging facility maintenance including emergency repairs, installations, servicing and cleaning.
• Request and maintain facilities consumables such as electric bulbs and cleaning materials.
• Manage and ensure that both cleaners and cooks are well supervised in the discharge of their responsibilities.
• Respond and coordinate office space allocation in a manner that allows free movement of staff and guarantees staff comfort.
• Ensure that Office Asset and guest house asset are regularly available, maintained are effectively allocated.
• Oversee management of office and guest house asset such as furniture and fittings, IT and other equipment.
•  

% of Time:  20%

Job Responsibility #2: Asset Management

• Responsible for management of CARE Asset Register.
• Ensure that CARE Asset are well tagged and properly branded.
• Routinely update CARE Asset register and ensure that any allocated asset is captured on the register.
• Conduct routine (quarterly and annual) asset inventory count at assigned locations and submit inventory report to the supervisor.
• Ensure compliance of CARE Asset Management Policy by all staff.

% of Time:  20%

Job Responsibility #2: Travel Support Hotel Booking & Events Coordination

• Booking authorized Flights with UNHAS both fixed wing & Helicopters Flights, & commercial flights as required including excess baggage and cargo.
• Booking authorized accommodation in CARE approved hotels list, including humanitarian hubs in the field areas, as required.
• Compile a database and price list for: accommodation, flights, courier services and keep them up-to-date and share.
• Keeping track/log book of hotel accommodation utilization and flight booking statuses and share it regularly.
• Under the direction of Operations Manager, participate in the researching and selection of flight service providers, hotel accommodation etc. This includes addressing new needs during new field office set up or in case there will be new flight/travel routes.
• Coordinate with the Finance regarding hotel accommodation and flights related payments, and ensure payments are done timely and only for the services provided.
• Provide support in any event including trainings and hotel accommodation arrangements.
• Maintain cordial, professional and ethical relationship with CARE contracted service providers, such as Travel Agents, Hotels and Hall Rental Agents. 

% of Time:  15%

Job Responsibility #2: Office Stationeries

• Regularly request for office stationeries and other consumables in a timely fashion that eliminates stock out.
• Routinely update relevant inventory records for office stationeries and submit a monthly inventory report to Logistics Officer and Admin Officer.
• Ensure and implement a requisition system for office stationeries.

% of Time:  15%

Job Responsibility #3: Office Phone Directory

• Maintain and update all CARE contact list (staff contact, donor and partners)
• Maintain CO petty cash operation and ensure internal controls and petty cash policy are followed adequately.
• Assist Operations Unit to ensure a clean and efficient working environment at all times.
• Manage Staff telephone directory and administer CUG phones and Airtime Cards to staff routinely.

% of Time:  15%

Job Responsibility #4: Record keeping, Filling and Archiving

• Keep record of stationary usage for monthly orders (photocopy paper, flipchart paper, stationary for workshops and for the office)
• Archive and maintain library
• Maintain and update stationery inventory list on a daily basis and ensure replenishment is made accordingly.
• Record all incoming and outgoing correspondence on a tracking register
• Maintain and organize stationary cabinet, replenishing it as needed
• Make sure that all forms in the pigeon holes are always available and updated
• Ensure that operations team files are well arranged and documented.
• Arrange for old and outdated files are boxed, labelled and archived in the storage rooms

% of Time:  15%

Job Responsibility #5:  Perform other duties as assigned

Not limited only to:

• Type documents and input data as required
• Photocopy and bind documents as required

% of Time:  100%

• Ensure and Promote Gender Equality Diversity & Inclusion (GEDI) and be GEDI sensitive, creating an enabling environment where diversity can flourish, and all staff and stakeholders experience inclusion and appreciation.
• PROBLEM SOLVING

There are three levels of problem-solving: 

• What has to be done and how to do it are clearly defined, and the incumbent will face identical or similar problems on a regular basis;
• What has to be done is known, but how to do it is not defined. The incumbent must use interpolative skills to pick and choose the right strategy to address a given problem; and
• Why things are done is known, but what has to be done and how to do it are not defined. 

Situations are variable and the incumbent’s response will involve analysis, problem definition, development of alternatives, and making recommendations. She will face and address problems that are typically non-recurring.

• QUALIFICATIONS
• Education/ Training:

Required:

• • Minimum of First degree in Administration, Management or Business or equivalent experience OR a combination of education and work experience

Desired:

• • Familiarity with basic finance or accounting practices an advantage
• Experience

Required:

• • 1 - 2 years progressively responsible experience in administrative work.

Desired:

• •  Previous experience working with an INGO or a Development organization. 
• Technical skills

Required:

• • Excellent Analytical skill, good written and oral communication skills
  • Ability to exercise independent judgment and work with minimum supervision
  • Ability to multitask and work within deadlines
  • Proficient in use of Microsoft applications, including Excel, Word, Powerpoint & Outlook (or similar software)
  • Good knowledge of Administrative systems and practice, policies and procedures
  • Fluency in English is essential.

Desired:

• • Familiarity with donor rules and regulations (EU, USAID, CIDA)
  • Working knowledge of French is an advantage. 
• Competencies 
• • Strong customer service focus and ability to work well with people from varied backgrounds and cultures at all levels in organization.
  • Strong level of initiative to provide independent follows through on processing issues and concerns.
  • Excellent planning, organizational and time management skills.
  • Integrity
  • Strong team player
  • Strong problem solving, analytical, operational, and coordinating abilities,
  • Good interpersonal, oral and written communication and presentation skills.

go to method of application »

. JOB SUMMARY:

The Food Distribution Assistant, distributes, and tracks the distribution of food to people in need at various rural sites within the Northeast of Nigeria.

II. RESPONSIBILITIES AND TASKS: 

• Assist in the distribution of commodities including timely planning and supervision of the distribution.
• Mobilize and sensitize project participants to actively participate in the implementation of field activities.
• Timely prepare and submit field reports.
• Properly engage with stakeholders in conformity with CARE core value.
• Directly distribute and/or facilitate the distribution of food to clients via volunteers at various rural distribution sites within the LGA.
• Record client participation in food distribution program per CARE procedures.
• Provide and receive program participation applications from potential clients at distribution sites, and provide referrals to those not qualifying.
• Perform any other duties assigned by supervisor or her/his designate

PROBLEM SOLVING (Thinking Environment)

There are three levels of problem-solving: 

What has to be done and how to do it are clearly defined, and the incumbent will face identical or similar problems on a regular basis;
What has to be done is known, but how to do it is not defined. The incumbent must use interpolative skills to pick and choose the right strategy to address a given problem; and
Why things are done is known, but what has to be done and how to do it are not defined. 
Situations are variable and the incumbent’s response will involve analysis, problem definition, development of alternatives, and making recommendations. She will face and address problems that are typically non-recurring.

QUALIFICATIONS (KNOW HOW) 

A)   EDUCATION/TRAINING:

Required:

• Ordinary National Diploma or equivalent
• Ability to deal well with a diverse population.
• Ability to maintain accurate records.
• Cooperative, friendly, and helpful attitude with clients and co-workers.  Ability to work closely with other employees to ensure positive, constructive environment within the program or department, and throughout the organization.
• Ability to thrive in a flexible, fast-paced and growth-oriented environment, while maintaining a sense of humor and a positive, solution-oriented approach.

Desired:

• Passion and enthusiasm for the mission of CARE International.
• Ability to work independently and in a team setting.
• Ability to establish and maintain good working relations with people of different cultural backgrounds.
• Knowledge of the local language (Hausa, Kanuri)

B) EXPERIENCE:

Required:

 Volunteer experience in General Food Distribution

Desired:

Previous experience working with an INGO or a Development organization.  

C) TECHNICAL SKILLS:

Required:

• Experience in data collection, collation, analysis, and report writing
• Ability to plan and organize work and write clear and concise reports and communicate effectively (both in writing and verbally)
• Commitment to CARE’s Core Values of Transformation, Integrity, Diversity, Excellence and Equality
• Proven ability to prioritize tasks and meet deadlines
• Stable, moral, reliable and robust character and a good team-player
• Excellent communication skills
• Proven commitment to accountability practices
• Excellent Microsoft Office & statistical soft wares skills

Desired:

• Good knowledge of the intervention area/s and local context
• Previous humanitarian programming experience

D) COMPETENCIES:

• Strong level of autonomy to provide independent follow through on processing issues and concerns
• Excellent planning, organizational and time management skills
• Integrity
• Details focus
• Strong team player
• Strong problem solving, analytical, operational, and coordinating abilities
• Good interpersonal, oral and written communication and presentation skills
• Strong customer service focus and ability to work well with people from various backgrounds and cultures at all levels in organization.

go to method of application »

I.               JOB SUMMARY:

Key Responsibilities

• S/he will be required to conduct sensitization and MUAC (middle upper arm circumference) screening of Pregnant and lactating women (PLW) and children under 5 years.
•  The nutrition assistant will screen, tally, register and coordinate the screening of children to verify their age at the distribution point; the nutrition screener/register additionally is required to train the Nutrition volunteers.
•  S/he will be tasked to report to the nutrition Assistant on BSFP distribution update.
• The nutrition screener/register will collaborate with other INGOs on nutrition activities and to refer children identified with SAM and provide technical support to the nutrition assistant.
• S/he the will be required to mainstream the nutritional activities in line with CARE/ standards in his or her LGA with regards to Infant and Young Child feeding (IYCF) programs.
•  H/She will also provide guidance to LGA partners (IYCF Groups) on policy and methodologies to enhance service delivery at the Host community and camp level. 
• The H/She is required to possess significant experience in inter-agency coordination in management of complex field based operations and emergencies, good knowledge of program management and solid experience in technical field of BSFP.
• H/She is expected to have competencies of a skillful leader in guiding and supporting staff, addressing various operational challenges, along with increasing security concerns. Given the stressful nature of Yobe security situation, which remains fluid and unpredictable and its high interpersonal and communication skills demands, the nutrition Supervisor will need to be able to fit easily into a complex and highly operative team of various cultural backgrounds.

QUALIFICATIONS (KNOW HOW)

A)   EDUCATION/TRAINING:

Required:

University degree/HND/OND in any of the following disciplines: Nutrition, Public Health or related field.

Desired:

 1st Degree in a related field.  

B) EXPERIENCE:

Required:

•  At least 2 years’ experience in Nutrition, Biology, Public Health, Nursing or food aid support.
• A good experience in supervision is required. 
• Experience with survey methodologies, nutrition assessment and relevant data analysis

Desired:

Previous experience working with an INGO or a Development organization.  

C) TECHNICAL SKILLS:

Required:

2-3 years progressively responsible experience in Nursing, Biology, Nutrition/or Public Health Sector of INGO and/or directly related area

Fluency in English and Hausa.

Desired:

• 3 years progressively responsible experience in Nursing, Biology, Nutrition/or Public Health Sector of INGO and/or directly related area
• Experience in a development and/or humanitarian organization. 
• Strong knowledge of Nutrition and/or Public Health
• Advanced computers skills at least intermediate skills in windows based word processing, spreadsheet and nutrition/public health software
• Ability to establish priorities, plan, coordinate and organize own work plan.
• Resourcefulness, initiative, maturity, tact, advocacy skills.
• Excellent analytical, conceptual, communication and public speaking skills
• Understanding of political dynamics, foreign policy decision making procedures
• Ability to establish and maintain good working relations with people of different national and cultural backgrounds.
• good written and oral communication skills
• Ability to exercise independent judgment and work without direction;

D) COMPETENCIES:

• Strong level of autonomy to provide independent follow through on processing issues and concerns
• Excellent planning, organizational and time management skills
• Integrity
• Details focus
• Strong team player
• Strong problem solving, analytical, operational, and coordinating abilities
• Good interpersonal, oral and written communication and presentation skills
• Strong customer service focus and ability to work well with people from various backgrounds and cultures at all levels in organization.