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  • Posted: May 3, 2022
    Deadline: Not specified
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    Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, Personal and Business Banking and Wealth Management. Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007. The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nig...
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    Head, Merchant Solutions

    Job ID: 64407
    Location: Lagos Island, Lagos
    Job Sector: Banking
    Work Arrangement: Fully Office Based

    Job Purpose

    • Driving the digital sales effort across all zones of the bank, working with the digital zonal sales representatives who are direct reports to this role

    The role works with the zonal sales representatives to:

    • Identify sales opportunities for digital solutions
    • Ensuring that the best solutions are deployed to clients in a value adding way
    • Ensure maximum uptake and activity on our digital channels (Mobile App, Internet Banking, USSD, Cards, POS, Ecommerce etc.) across all customer segments in line with digitization drive
    • Generating leads and cross selling other Retail Products where required
    • Providing service support and relationship management for clients
    • Ensure optimal usage and high activity rates on digital channels across all zones

    Key Responsibilities/Accountabilities

    • Identify, initiate and nurture strategic sales opportunities, partnerships and alliances with a view to acquiring and converting customers. This includes corporate and brand partnerships
    • Develop and execute acquisition strategies to maximize cross sells with existing customers across all business segments
    • Lead all acquisition efforts across the various electronic banking channels
    • Work with the marketing team to develop and implement campaigns and promotion to drive product adoption and usage
    • Work with cross functional teams (product, operations, risk) to develop custom solutions to address unique clients requirement
    • Plan coordinate and monitor sales growth on all electronic banking products

    Minimum Qualification and Experience

    • Bachelor's Degree in IT, Computer Sciences or related fields
    • Relevant experience in Strategic/Project management
    • 3-4 years experience in business support, personal and business banking

    go to method of application »

    Team Lead, Affluent Clients

    Job ID: 64409
    Location: Lagos Island, Lagos
    Job Sector: Banking
    Work Arrangement: Fully Office Based

    Job Purpose

    • Attract, acquire and maintain a portfolio of important revenue generating client relationships within the defined affluent market segment.
    • Deliver and provide on-going service for a broad range of fee income and retail banking and investment products and services appropriate to affluent client.
    • Grow portfolio profitability through the utilisation of available multi-channel delivery strategies, such as actively managing customer migration onto electronic banking channels.
    • Manage customer migration between segments, sub–segments and the Private Banking business.
    • Proactively and timeously identifies potential problem accounts and formulates appropriate risk mitigating strategies.
    • Understands clients risk profile and maximises the ‘risk vs. reward’ balance for individual clients by optimising product mix.
    • Provides personalised services to clients.Cross selling products to existing business customers and prospects and makes referrals to branches and other lines of business as appropriate.
    • Comply with rules, regulations, and legislation governing the financial services industry.

    Key Responsibilities / Accountabilities

    • Achievement of relationship manager sales budget
    • Growth / Volume - Customer acquisition and retention
    • Client profitability and Risk Management.
    • Cross-sell existing bank and group financial product and services to obtain greater share of wallet.
    • Execution of customer plan.
    • Resuscitate, retain and increase revenues from dormant, current and new private banking relationships.
    • Manage and own relationships with up to 200 clients in portfolio.
    • Job is largely a sales and marketing role with much time spent out marketing with a fair amount of travel for presentations and marketing of banks product and services.
    • Maintain close contacts with clients in the portfolio to establish an intimate knowledge of client’s needs.
    • Build incredible internal network within the group, to ensure the synergies and teamwork needed to maximise sales opportunities and optimise service delivery.
    • Develop strong partnership with Transactional bankers and rest of suite team to ensure excellent and seamless service.

    Minimum Qualifications and Experience

    • A First Degree or equivalent in any discipline and relevant professional certification in Banking, Business and Finance such as Chartered Financial Analyst (CFA) or Associate of Chartered Institute of Bankers (ACIB) from the Chartered Institute of Bankers of Nigeria (CIBN).
    • A Master's Degree in Business/Finance or its equivalent would be an advantage. 
    • 3 - 5 years of relevant banking experience, preferably in a customer facing role and strong relationship management.
    • Must demonstrate hands-on experience in investment banking and Portfolio/Investment Management.

    go to method of application »

    Relationship Manager, Affluent Banking

    Job ID: 64408
    Location: Lagos Island, Lagos
    Job Sector: Banking
    Work Arrangement: Fully Office Based

    Job Purpose

    • To develop and maintain a portfolio of important revenue generating client relationships within the defined affluent market segment.
    • Deliver and provide on-going service for a broad range of fee income and retail banking and investment products and services appropriate to affluent client.
    • Sales – 4 NTB accounts/week/RM, which translates to 16 NTB accounts per month and 192 per year.
    • Grow portfolio profitability through the utilisation of available multi-channel delivery strategies, such as actively managing customer migration onto electronic banking channels.
    • Manage customer migration between segments, sub–segments and the Private Banking business.
    • Proactively and timeously identifies potential problem accounts and formulates appropriate risk mitigating strategies.
    • Understands clients risk profile and maximises the ‘risk vs. reward’ balance for individual clients by optimising product mix.
    • Provides personalised services to clients.Cross selling products to existing business customers and prospects and makes referrals to branches and other lines of business as appropriate.
    • Comply with rules, regulations, and legislation governing the financial services industry.

    Key Responsibilities / Accountabilities

    • Achievement of relationship manager sales budget
    • Growth / Volume – Customer acquisition and retention
    • Client profitability and Risk Management.
    • Cross-sell existing bank and group financial product and services to obtain greater share of wallet.
    • Execution of customer plan.
    • Resuscitate, retain and increase revenues from dormant, current and new private banking relationships.
    • Manage and own relationships with up to 200 clients in portfolio.
    • Job is largely a sales and marketing role with much time spent out marketing with a fair amount of travel for presentations and marketing of banks product and services.
    • Maintain close contacts with clients in the portfolio to establish an intimate knowledge of client’s needs.
    • Build incredible internal network within the group, to ensure the synergies and teamwork needed to maximise sales opportunities and optimise service delivery.
    • Develop strong partnership with Transactional bankers and rest of suite team to ensure excellent and seamless service.

    Minimum Qualification and Experience

    • A First Degree or equivalent in any discipline and relevant professional certification in Banking, Business and Finance such as Chartered Financial Analyst (CFA) or Associate of Chartered Institute of Bankers (ACIB) from the Chartered Institute of Bankers of Nigeria (CIBN).
    • A Master’s Degree in Business / Finance or its equivalent would be an advantage.
    • 3 - 5 years relevant banking experience, preferably in a customer facing role and strong relationship management.
    • Must demonstrate hands-on experience in investment banking and Portfolio/Investment Management

    go to method of application »

    UI / UX Designer

    Job ID: 64406
    Location: Lagos Island, Lagos
    Job Sector: Banking
    Work Arrangement: Fully Office Based

    Job Purpose

    • Work with the business to design cutting-edge custom applications that will allow our meet business to stay ahead of the competition and achieve its strategic goals.
    • Ensure that all elements of the online user experience are optimized for improved usability, usefulness, and exceptional visual design.

    Key Responsibilities / Accountabilities

    • Design structures and tools for systems that meet business needs, delivering the technical visualization of proposed applications for approval by the business and execution by the development team.
    • Use his or her understanding of programming languages and tools to build our product, write clean code, formulate more efficient processes, solve problems, and create a more seamless experience for users.
    • Ensure that relevant technical strategies, policies, standards and practices are applied correctly.
    • Work very closely with Product team, Technology and other respective teams towards the goal of uniform UI/UX of product across different platforms: Android, iOS and Web.
    • Create cutting-edge user experience (UX) and user interface (UI) designs for mobile apps and other digital solutions
    • Design cutting-edge user-centric solutions for digital learning environments and apps
    • Develop user-centric UX design deliverables using UX software such as InVision, Balsamiq, Axure, Sketch or Adobe Creative Suite.
    • Design cutting-edge, impactful andS appealing UI designs
    • Translate client requirements into high level designs, low fidelity mock-ups, wireframes, story boards, and screen flows and interactive prototypes
    • Develop user stories and journeys
    • Design, conduct, and document usability testing
    • Research and analyse market, the users and the roadmap for the product
    • Develop bespoke user experience designs based on individual client requirements
    • Work closely with the development team to implement the designed solution
    • Take accountability for the solutions design and overall quality of the development of all software solutions assigned to you
    • Think out of the box to innovate platforms beyond industry trends
    • Competitively position the user experience through activities that improve the usability, usefulness, and desirability.

    Minimum Qualification and Experience

    • First Degree
    • Minimum of 5 years’ experience in software development
    • Basic HTML5, CSS3, and JavaScript skills are a plus.
    • One or more years of UX design experience.
    • Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
    • Expertise in standard UX software such as Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer, and the like is a must.
    • Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop) is also required.
    • Knowledge of front-end languages and libraries (Vue.js, HTML/ CSS, JavaScript, XML, jQuery)
    • Knowledge of back-end languages (Laravel, C#, Java, Python) and JavaScript frameworks (PHP, Angular, React, Node.js)
    • Familiarity with databases (MySQL, MongoDB), web servers (AWS, Google, Apache) and UI/UX design
    • Experience developing web and mobile application

    Method of Application

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