Jobs at EMGE Resources

Position Overview:

We are seeking an experienced and motivated person who will serve as a Human Resources and Legal Officer to join our team in Abuja. This crucial role will involve managing HR functions, ensuring compliance with legal requirements, and supporting the overall strategic direction of our organization. The ideal candidate will have a strong background in both human resources and legal frameworks, as well as a passion for fostering a positive workplace culture.

Key Responsibilities:

• Oversee HR functions, including recruitment, onboarding, performance management, and employee relations.
• Ensure compliance with labor laws, regulations, and company policies.
• Provide legal advice and support on employment-related matters, including contracts, disputes, and regulatory issues.
• Develop and implement HR policies and procedures in line with legal requirements and best practices.
• Conduct employee training sessions on HR policies, compliance, and workplace best practices.
• Manage employee records and maintain accurate HR documentation.
• Support conflict resolution and mediation efforts within the organization.
• Collaborate with management to align HR strategies with organizational goals.

Qualifications:

• Bachelor’s degree in Human Resources, Law, or a related field. A Master’s degree or professional HR certification (CIPM, SHRM, etc.) is an advantage.
• A minimum of years of experience in human resources and legal compliance.
• Strong knowledge of Nigerian labor laws and regulations.
• Excellent organizational, communication, and interpersonal skills.
• Demonstrated ability to handle sensitive information with discretion and confidentiality.
• Proficiency in Microsoft Office Suite and HR management software.

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About the Position

We are currently seeking an experienced and passionate individual to join our customer service team in Abuja. The successful candidate will be responsible for providing excellent customer support in Hausa, Igbo, and Yoruba languages.

About the Position

We are currently seeking an experienced and passionate individual to join our customer service team in Abuja. The successful candidate will be responsible for providing excellent customer support in Hausa, Igbo, and Yoruba languages.

Responsibilities:

• Handle customer inquiries and complaints in a timely and professional manner.
• Speak fluently in Hausa, Igbo, and Yoruba languages, as well as English.
• Provide accurate information and guidance to customers regarding products and services.
• Translate technical terms into Hausa, Igbo, and Yoruba languages for effective communication.
• Collaborate with team members to ensure seamless customer support.
• Maintain and update customer records in the database.
• Escalate complex issues to the relevant teams for resolution.
• Follow company policies and procedures.
• Stay updated on industry trends and best practices.

Qualifications:

• Fluent in Hausa, Igbo, and Yoruba languages, as well as English.
• Strong communication and interpersonal skills.
• Ability to remain calm and composed in high-pressure situations.
• Proficiency in using computer systems and software applications.
• Attention to detail and ability to multitask.
• Strong problem-solving and analytical skills.
• Ability to work effectively in a team environment.
• Flexibility to work evenings, weekends, or holidays, if necessary.