Jobs at Glovo

THE JOURNEY

• Be the owner and specialist of assigned categories, being able to move the needle and see the impact of your work on the business by managing the MFCs assortment from end to end. Your main KPIs will be Category Add-to-Cart, Average Order Value and Gross Margin.
• Define the assortment strategy, identifying opportunities of improvement in listings and margin, and implementing them.
• Manage mid-sized vendor relationships - manage supplier/partner contracts, manage day-to-day relationships, and negotiate and secure marketing funds per the market requirements and company needs
• Review contract terms and conditions ensuring that they are as favorable to the business interests as possible, minimize risk, and are in compliance with applicable laws, regulations, policies, and procedures (with support from the Commercial Manager and legal department)
• You will work hand in hand with the Ads team in defining and implementing marketing campaigns inside the store. 
• Be responsible for offering an amazing shopping experience by categorizing & sorting the assortment based on user needs. (only when there’s no Merch Team)
• Support the products pricing definition. 
• Stay abreast of industry trends, best practices, and emerging technologies relevant to e-commerce and retail, and leverage this knowledge to drive continuous improvement and innovation within the category management function.
• Collaborate with the Senior Category Buyer and other cross-functional teams such as Merchandising, Marketing, Operations, and Finance to align category strategies with overall business objectives and ensure seamless execution.

WHAT YOU WILL BRING TO THE RIDE

• 2+ years experience in Retail as a category manager or in FMCG in Sales/Account Management positions. 
• Strong analytical skills, willing to test and solve problems based on data.
• Negotiation skills: the ability to address multiple contract terms (costs, assortment, service levels) to obtain a positive outcome. .
• Stakeholder management: both internally and externally.
• Willingness to roll up sleeves to get things done
• Comfortable working in a fast-changing, high-growth, and high-performance start-up with a fast pace
• Fluent in English. Additional language skills are a plus.

go to method of application »

YOUR MISSION

We are looking for a results driven problem solver to join the team in Nigeria to scale Glovo’s On Demand product, a new vertical that helps our partners deliver orders created in their own channels (website, phone, application) via Glovo’s fleet of riders. As the Strategic Account Manager - intern, you will support the team in growing the business.

THE JOURNEY

• Support the On Demand team with daily operational tasks
• Support in building proposals to establish a strong working relationship with partners
• Support in the activation and onboarding of partners during the implementation phase to ensure that they can operate independently
• Own the relationship with the partner for everything related to the On-Demand solution
• Proactively share feedback from partners with HQ product and operations teams to generate improvements e.g. tech improvements
• Track operational metrics for key accounts
• Define scalable processes, making sure partners are self-sufficient in using our tools.
• Review and propose partner communications, ensuring partner engagement and long-term relationships.
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

WHAT YOU WILL BRING TO THE RIDE

• Availability for 6 months to 1 year full-time internship
• Bachelor’s degree in Business, Marketing or Sales (preferred)
• Up to 1 year of work experience in a business, commercial, sales, account management or marketing field (preferred)
• Problem solver, data-driven with an analytical approach
• Determined to get things done: no job is too big or too small
• Proactivity, organization and obsession with details
• Strong communication skills
• Advanced stakeholder management skills
• Excellent knowledge of Google Docs and MS Office, Excel
• Proficiency in English
• An empathetic, inclusive and curious attitude