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  • Posted: Mar 9, 2021
    Deadline: Apr 30, 2021
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    ICS Outsourcing is Nigeria’s leading Outsourcing provider incorporated in August 1994. We offer a comprehensive range of outsourcing services ranging from People Outsourcing to Sales BPO. We provide bespoke Business Support Solutions to all kinds and sizes of business. Our desire to consistently deliver value-added services to our clients has helped us to evolve into a pacesetter and standard bearer in our industry. We have a reputation for satisfying and surpassing our client’s expectations.
    Read more about this company

     

    Audit and Compliance Manager

    Location: Matori, Mushin - Lagos

    Job Objectives

    • To provide an independent, objective assurance information designed to add value and improve client’s operations.
    • The Audit Compliance’s deliverables will help the organisation accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control and governance processes.
    • The Audit Compliance will serve as a role model for compliant behavior, consistent with the mission, vision, and values of the organisation.

    Main Responsibilities
    Operational Responsibilities:

    • Develop, initiate, maintain, and revise policies and procedures for the general operation of compliance and its related activities to prevent illegal, unethical, or improper conduct.
    • Manage operational process by following production, productivity, quality, and customer-service standards; resolving operational problems and identifying work process improvements.
    • Be responsible for planning, designing, implementing, and maintaining compliance and audit programs, policies, and procedures that promote a corporate culture that fosters ethical and compliant behaviour and provides the basis for ensuring adequate internal controls and compliance with all laws and regulatory requirements applicable to departments and branches.
    • Provide effective leadership, advice, and counsel to the Board and senior management with information, appraisals, recommendations, and counsel regarding the activities examined and other significant issues.
    • Control the full audit cycle including risk management and process management over operations’ effectiveness, financial reliability and compliance with all applicable directives and regulations and sound business practices. Assist the MR on ISO 9001 project establishment and implementation.
    • Prepare and present informative audit report to effectively communicate the findings and recommendations to the branch / department and senior management.
    • Verify assets and liabilities by comparing items to documentation and recommend proper safeguards.
    • Investigate reported occurrences of fraud, embezzlement, theft, waste, etc.
    • Coordinate vendor registration and ensure vendor performance are evaluated periodically.
    • Sign off all Service Level Agreement (SLAs)/Standard Operating Procedures (SOPs) of all new businesses while ensuring that all existing Contractors maintain SOPs and SLAs; also ensure emerging issues with regards to SLAs/SOPs are considered and acted upon in a timely and professional manner.
    • Other tasks may be assigned by Senior Management from time to time.

    Strategic Responsibilities:

    • Promotion of a number of HSE training initiatives
    • Coordinate documentation and support towards maintaining the organisation ISO certification.

    Job Requirements

    • Bachelor's Degree or HND in a related field.
    • A minimum of 6 years’ experience as a Compliance Officer, Compliance Manager, or similar position.
    • Strong knowledge of industry processes and regulations.
    • Outstanding communication and interpersonal abilities.
    • An analytical mindset with excellent organizational skills.
    • Candidate must be flexible (travelling)
    • Exposure to ISO QMS process and standards.
    • Ability to use Microsoft Visio.

     

    Applicants should Send their CV to: moyekan@icsoutsourcing.com using the Job Title as the subject of the mail.

    go to method of application »

    Executive Secretary

    Job Responsibilities
    Operational Responsibilities:

    • Provide a high standard of personal executive-level assistance to meet the needs of the EVC’s objectives, including diary management, setting up meetings, hospitality, travel, and visa arrangements worldwide.
    • Correspondence management: reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information and initiating telecommunications.
    • Produce documents, briefing papers, contracts, agreements, reports, and presentations.
    • Supervise front desk operations and provide assistance as needed, including but is not limited to, answering phones, accepting deliveries, lunchtime relief, and greeting visitors/guests.
    • Provide relevant support for Executive Management, The Board, Company Secretary, and Legal Team in line with corporate governance reporting and legislation/regulations.
    • Coordinate the agenda of senior management team meetings, prepare an account of the meetings, and follow up on assigned action items.
    • Interface with various departments and personnel for smooth operations, including information management, approvals processing, and feedback.
    • Implementing and maintaining procedures / administrative systems including filing / data management, sourcing of stationery / equipment, and general office management.
    • Be responsible for managing all internal and external communications for the company ensuring its messages are consistent across all mediums and for different departments of the organization.
    • Any other duty as assigned by Management.

    Strategic Responsibilities:

    • Assist Executive Management to track and provide analytical reports on performance.
    • Coordinate with internal and external stakeholders for reporting activities and general administration.
    • Develop creative and innovative processes.

    Job Specifications

    • Educational Qualification: Bachelor's Degree or HND in any field.
    • Work Experience: Minimum of 5 years
    • Professional Qualification: any relevant certification will be an added advantage

    Person's Specification:

    • Female, very highly proficient in Microsoft Applications.

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    Company Driver

    Location: Victoria Island, Lagos

    Summary of Functions

    • Drives gasoline or diesel-powered vehicles on company property or on public highway. Perform a variety of routine and complex transportation work in driving and coordinating transportation plans.

    Essential Duties and Responsibilities

    • Drives pool car to requested destination.
    • Inspects pool car for defects before and after trips and reports any discrepancies indicating pool car condition to supervisor.
    • Airport pickup and drop off of personnel.
    • responsible for ensuring the company vehicles are thoroughly cleaned and maintained
    • Maneuvers pool car in and around tight corners and through high traffic without denting the vehicle.
    • Perform required before operation, during operation, and after operation “user maintenance” and provide required reports
    • Provide outstanding customer service while performing assigned tasks
    • Maintain and protect all company properties entrusted in excellent condition
    • Plan route to insure most economical use of time.
    • Perform routine inspection and preventive maintenance on assigned pool car and refer defects or repairs to supervisor; clean pool car.
    • Assist in the maintenance of traffic control devices.
    • Perform all duties in conformance to appropriate safety and security standards.
    • Exercises required courtesy, discretion, and sound judgment while carrying out tasks
    • Prepares a variety of program-mandated documents and reports for the purpose of documenting activities and complying with company and/or legal requirements.
    • Perform any other tasks assigned to support and improve the overall team operations
    • Perform any other assigned tasks.

    Requirements

    • Valid driver’s license and Lagos state drivers institute card (LASDRI).
    • Minimum of WAEC / NECO/ NABTEB / Trade Test is required.
    • The ideal candidate must a good knowledge of Lagos routes.
    • Only candidates who live in Lekki, Ajah, V.I, IKoyi , Lagos Island and its environs should apply.

    Interested and qualified candidates should send their CV to: cv@icsoutsourcing.com with "Driver" as the subject of the email.

    go to method of application »

    Direct Sales Agent

    Location: Lagos (Lagos Island, Lekki, Ajah and Yaba)

    Function: Sales / Marketing
    Industry: Financial Services
    Training: Selected candidates will undergo product training and receive marketing materials (fliers, etc) before sales kick-off

    Details

    • We are currently sourcing for talented Direct Sales Agents to work in Fintech company in Lagos. Interested applicants should find more details below;

    Job Description

    • As a Direct Sales Agent, you will be responsible for convincing retail businesses to download and register on our mobile app in order to receive more customers in their stores.

    Responsibilities

    • Sourcing for possible clients.
    • Manage the sales of our products in a professional manner.
    • Create awareness for the company’s mobile apps.
    • Administer and ensure compliance to all sale objectives.
    • Ensure timely submission of weekly sales activity reports to Direct Sales Manager.
    • Participate in weekly sales performance review meetings.
    • Monitor all customer queries and ensure timely response to all issues.
    • Document and maintain all records of sales activities and provide updates as per requirement.
    • Perform all duties assigned by supervisor.

    Job Requirements

    • Candidate must have a good smartphone (Android is preferable)
    • Ability to maintain high grooming standards.
    • Experience in customer service.
    • Excellent Marketing and negotiation skills.
    • Ability to self-motivate and manage self.
    • Excellent communication and interpersonal skills.
    • Experience: Minimum of 1 year direct sales and street marketing experience

    Salary
    50,000 Naira / Month


    Interested and qualified candidates should send their CV to: cv@icsoutsourcing.com with the job title and location applying for as the subject of the email.

    go to method of application »

    Bank Tellers And Marketers

    Our Client in the financial sector is seeking to engage the services of Bank Tellers & Marketers in the Ibeju Lekki axis of Lagos, Nigeria.

    Locations: Epe, Lakowe, Abijo

    Job Requirements:

    • OND (Upper/Distinction holders only)
    • Must reside within Lakowe/Epe/Abijo e.t.c.
    •  Age Limit: Not more than 24 years
    • Critical thinking and analytical skills are important.

     

    Qualified candidates should send their applications to cv@icsoutsourcing.com with the “Bank teller” or “Marketer” as subject of the email.

    Method of Application

    Use the link(s) below to apply on company website.

     

    Use the emails(s) below to apply

     

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