Jobs at iRecruiters Africa Limited

Key Objective:

This role will be responsible for contributing to the strategic and operational goals of the organization through fully integrated and effective human resource operations, services, policies, programs, and statutory compliance actions, for the company.

The individual will also be responsible for planning and executing the company’s policies by ensuring that necessary resources and conditions are suitable for meeting company’s and employee desired objectives.

Key Responsibilities:

Recruitment & Talent Acquisition:

• Develop a comprehensive recruitment strategy aligned with the organization's goals and business needs.
• Conduct thorough job analyses to identify the necessary skills, qualifications, and experience for each position.
• Utilize various channels (e.g., job boards, social media, employee referrals, and headhunting) to attract qualified candidates.
• Implement effective screening processes (e.g., resume screening, phone interviews, assessments) to identify the most suitable candidates.
• Conduct structured interviews using standardized questions to assess candidates' skills, experience, and cultural fit.
• Extend offers to selected candidates and negotiate terms of employment.
• Develop and implement a robust onboarding process to welcome new employees and ensure their successful integration into the organization.

Payroll Processing:

• Accurately input employee information, hours worked, and deductions into the payroll system.
• Calculate wages, taxes, deductions, and benefits in compliance with applicable laws and regulations.
• Ensure compliance with all payroll-related laws, including minimum wage, overtime, and tax regulations.
• Generate accurate and timely payroll reports, including pay stubs, tax forms, and management reports.
• Conduct regular audits of payroll data to identify and correct errors.

Employee Relations:

• Mediate disputes and resolve conflicts between employees and management.
• Investigate and address employee grievances in a fair and timely manner.
• Develop and implement programs to improve employee morale, satisfaction, and productivity.
• Conduct performance reviews, provide feedback, and set performance goals with employees.
• Offer support and resources to employees facing personal or work-related challenges.

Contract Management:

• Prepare and review employment contracts, including terms of employment, compensation, benefits, and confidentiality agreements.
• Negotiate contract terms with employees and external vendors.
• Ensure contracts comply with applicable labour laws and company policies.
• Track contract expiration dates and manage contract renewals.

Policy Implementation:

• Develop and update HR policies and procedures to reflect changes in legislation, best practices, and organizational needs.
• Communicate HR policies and procedures to employees through training, memos, and other channels.
• Monitor compliance with HR policies and procedures and take corrective action as needed.
• Regularly review HR policies and procedures to ensure their effectiveness and relevance.

Employee Records:

• Maintain accurate and up-to-date employee records, including personal information, employment history, performance reviews, and attendance records.
• Protect the confidentiality of employee data and ensure compliance with data privacy laws.
• Implement a document retention policy to determine how long employee records should be retained.

Vendor Management:

• Identify and select qualified vendors for HR services, such as recruitment agencies, training providers, and benefits administrators.
• Negotiate contracts with vendors to ensure favourable terms and pricing.
• Monitor vendor performance and address any issues or concerns.
• Maintain positive relationships with vendors and build partnerships.

Requirements

• B.Sc. degree in Human Resources or any related field.
• 3+ years of experience as a HR Officer in a similar work environment.
• Relevant professional qualifications from a recognized professional body (e.g. SHRM, CIPM, SPHRi).

Managerial:

• Demonstrate the ability to develop and implement long-term strategies that align with organizational goals.
• Effectively identify, analyse, and solve complex HR challenges, considering various factors and stakeholders.
• Possess a broad understanding of business operations and management principles.

Technical:

• Have a deep knowledge of Nigerian labour laws, regulations, and best practices.
• Be proficient in using data and analytics to inform HR decision-making and identify trends.
• Ensure compliance with all relevant HR laws and regulations.
• Demonstrate proficiency in using Excel, Word, PowerPoint, and other Microsoft Office tools.
• Have experience using HR software and tools, such as applicant tracking systems, performance management systems, and payroll systems.

Soft Skills:

• Communicate effectively in both verbal and written forms, tailoring your communication style to different audiences.
• Prepare clear, concise, and informative reports on HR metrics, initiatives, and recommendations.
• Deliver effective presentations to various stakeholders, including management, employees, and external parties.
• Be highly organized and able to manage multiple tasks and deadlines simultaneously.
• Effectively handle multiple responsibilities and prioritize tasks to meet deadlines.
• Inspire and motivate teams to achieve their goals.
• Work independently with minimal supervision and take initiative.
• Build and maintain strong relationships with employees, managers, and external stakeholders.
• Identify and resolve HR issues and challenges in a timely and effective manner.

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Job Summary:

Our client is seeking to hire a strategic and experienced Head Human Resources who will contribute to the strategic and operational goals of the organization through fully integrated and effective human resource operations, services, policies, programs, and statutory compliance actions, for the company.

She will also be responsible for planning and executing the company’s policies by ensuring that necessary resources and conditions are suitable for meeting company’s and employee desired objectives.

Key Responsibilities:

Strategic Direction:

• Lead the implementation of best practice Human Resources policies and procedures in support of the organization.
• Serve as an internal consultant, advisor, and expert on HR matters on the Executive Committee.
• To provide leadership and supervision to direct report(s) in the Human Resources Department.

Human Resources Planning:

• Manage overall culture of the organization, initiate programs to ensure alignment of culture to company vision, mission, and values.
• Raise proactive issues with managers, identify practical solutions to complex and diverse HR issues, and recommend appropriate action plans.
• Develop policies, procedures, and codes of conduct in the organization.
• Interpret, explain, implement, and ensure adherence to the policy and procedures in the company.
• Establish and implement a robust Human Resource process, policies, and practices to facilitate effective service delivery to the Company stakeholders.
• Manage the administration of the human resources policies, procedures, and programs.
• Interpret and advise on employment legislation.
• Manage the disciplinary and grievance processes within the company.

Performance Management:

• To monitor and nurture the comprehensive KPIs for Human Resource operations.
• Provide support as needed to line managers to improve performance and effectiveness.
• Prepare and report all performance results to management.
• Manage recognition and reward programs.

Compliance:

• The Chief of staff shall also act as the Chief Compliance officer of the organization, responsible for managing relevant documents, processes, training and correspondence related to staff compliance with the guidelines for the company's ethics and code of conduct.
• Lead company compliance with all existing labor laws as well as external government agency requirements.
• Manage the preparation of information required for compliance with government regulations and serve as the primary contact with external government agencies.
• Protect the interests of employees and the organization in accordance with company Human Resources policies, governmental and labor laws.

Recruitment & Selection:
 

• Manage all Human Resource matters related to Recruitment and Selection.
• Manage all staff induction/Onboarding programs and activities. Employee Services
• Ensure availability of comprehensive, accurate and adequate personnel information.
• Ensure all recognition programs help foster teamwork, performance excellence, recognition, mutual respect, and employee satisfaction.
• Provide oversight of company-wide communication
• Ensure the proper management of Employee attendance, Absenteeism, Leave and Exit processes.
• Manage all immigration documentation and liaisons for all expatriate employees.

Learning & Development:

• Identify training and development needs/opportunities within the organization through appraisals and regular consultation with line managers.
• Manage the e-learning program for the company’s ethics and code of conduct.

Compensation & Benefits:

• To liaise with the CFO and finance team to prepare, manage and report on all related Human Resource budgets and expense elements.
• To lead on the planning and implementation of monthly payroll, employee benefits, and other related statutory obligations
• Ensure the maintenance of all payroll data. consistently achieve deadlines.
• Strong organizational, multitasking and leadership skill.
• Ability to work independently with minimal supervision.
• Excellent problem-solving and troubleshooting skills.

Requirements

Key Requirements:

• B.Sc. degree in Human Resources or any related field.
• 10+ years of experience as a HR Manager in a similar work environment.
• M.Sc./MBA is highly desirable.
• Relevant professional qualifications from a recognized professional body (e.g. SHRM, CIPM, SPHRi).

Managerial:

• Strategic planning, complex problem resolution and general management expertise.
• Excellent leadership and influencing skills.
• Effective mentoring and motivational skills;
• Excellent interpersonal and people skills

Technical:

• Demonstrate knowledge and experience on all statutory requirements according to the Nigerian law.
• Excellent and mature approach to performing leadership and management duties.
• Competence in collaboration and cross functional team/ stakeholder management.
• Excellent verbal and written communication for a multinational organization and diverse work environment.
• Strong attention to details, plus excellent time management with the ability and experience to work and deliver results without supervision.
• Experience with digitized processes for recruitment, onboarding, and document management systems. Experience with Sage 300 People (App and Web version).
• Experience and expertise with team supervision, performance management, employee motivation and total rewards.

Behavioral:

• Fair with impeccable integrity.
• Consistent achievement of deadlines.
• Team player.
• Strong verbal and written communication skills in English
• Ability to write clear reports and keep accurate records.
• Work within budget
• Excellent planning and organizing abilities.
• Good analytical and problem-solving skills.
• Good presentation skills
• Negotiating skill