Jobs at Lopterra Services Limited

Job Description

• They are seeking a dynamic Admin support personnel to join their team. The ideal candidate will become an integral part of their dedicated team, to contribute to the growth and success of their store.

Job Overview

• The Admin support personnel will be responsible for welcoming customers, coordinating deliveries, support business growth through creative ideas, timely and exceptional customer services to boost sales.
• Lopterra Services Limited

Responsibilities

• Maintain a clean and tidied showroom and office area; Warmly welcome all customers, attend to them, and keep records of their details
• Daily and weekly update of sales records, expense report and inventory template with line manager supervision and operational data on the inventory sheet
• Manage the DC inventory and reporting with e-Commerce Executive to ensure timely replenishment of low stock, all year availability of products and no lost product.
• Promptly and constantly uploads of new products in showroom and on e-commerce platforms; (Jumia, and Konga)within 48hrs of product availability
• Respond to all messages on Jumia and Konga platforms within 1hr, during working hours, and not later than 12hrs after COB
• Shipping of ordered goods at e-commerce partners’ office within 24/48hrs of request- No cancellation to orders; Promptly collect all return orders
• Coordinate effective and timely delivery of goods to customers, in cost effective manners though logistics companies.
• Attending to clerical tasks, ensure proper and accurate book keeping, and filing of company’s documents: invoices, goods receipts, waybill, and all administrative records.
• And any other task as assigned by your supervisor and management

Job Requirements

• Educational background: O'Levels (SSCE, NECO, WAEC)
• Proven experience in a similar role and familiarity with inventory management software and tools, Microsoft Office Suite (Excel, Word, etc.) is an added advantage
• Strong organizational and multitasking skills, attention to detail and accuracy, excellent communication and interpersonal skills.

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Job Summary

• The Store Attendant will be responsible for assisting customers, maintaining the store's appearance, and ensuring a positive shopping experience. This role requires excellent customer service skills and a keen eye for detail.

Key Responsibilities

• Greet and assist customers as they enter the store, providing a welcoming and helpful atmosphere.
• Answer customer inquiries and provide information about products, prices, and promotions.
• Maintain a clean, organized, and visually appealing store environment.
• Stock shelves, arrange displays, and ensure products are correctly priced and labeled.
• Process sales transactions accurately using the point-of-sale (POS) system.
• Handle customer complaints and returns professionally and efficiently.
• Monitor inventory levels and report any shortages or discrepancies to the Store Manager.
• Assist with receiving, unpacking, and organizing new merchandise.
• Participate in regular inventory counts and audits.
• Follow all store policies and procedures, including safety and security protocols.
• Assist in opening and closing the store, as required.

Qualifications

• SSCE.
• Previous retail or customer service experience is preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic maths skills and proficiency in using POS systems.
• Ability to stand for extended periods and lift/move merchandise as needed.
• Flexibility to work various shifts, including weekends and holidays.