Jobs at Revenstrat Integrated Services

Job Description

• As a Customer Service Representative (CSR), you will be at the forefront of providing exceptional service to our valued customers.
• Your role will be vital in ensuring customer satisfaction, addressing inquiries, and maintaining the brand's reputation for excellence in the fashion industry.

Responsibilities

• Respond promptly and courteously to customer inquiries through various channels, including phone, email, live chat, and social media.
• Provide accurate information about the product details, pricing, promotions, and delivery options.
• Assist customers with placing orders, processing payments, and ensuring smooth order fulfillment.
• Monitor order statuses and provide timely updates to customers on the progress of their shipments.
• Guide customers through the returns and exchange process, adhering to company policies and ensuring a seamless experience.
• Process returns, refunds, and exchanges efficiently while maintaining a positive customer interaction.
• Develop an in-depth understanding of the products, including fabrics, designs, and sizing information.
• Offer personalized styling advice and recommendations to customers based on their preferences and occasions.
• Address and resolve customer complaints, issues, and concerns with a customer-first approach.
• Escalate complex cases to appropriate teams and follow up to ensure satisfactory resolution.
• Document customer interactions, feedback, and inquiries for reference and analysis.
• Provide valuable insights to relevant departments, such as product development and marketing, to improve customer satisfaction and experience.
• Upselling and Cross-selling:
• Identify opportunities for upselling and cross-selling based on customer preferences and purchase history.
• Recommend additional products or accessories that complement customers' fashion choices.
• Uphold the brand values and image by maintaining a professional and friendly demeanor in all customer interactions.
• Continuously strive to enhance the customer experience and strengthen brand loyalty.

Requirements

• High School Diploma or equivalent; additional education or relevant certifications are a plus.
• Proven experience in customer service, preferably within the fashion industry.
• Excellent communication skills, both verbal and written, with a friendly and positive attitude.
• Strong problem-solving abilities and the capacity to handle challenging situations with composure.
• Unwavering focus on customer satisfaction and loyalty.

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Job Description

• As a Fashion House Teacher Facilitator, you will be responsible for overseeing the educational programs and providing support to the teachers and students in GMYT's fashion school.
• Your role will be pivotal in maintaining the highest standards of education, fostering a creative learning environment, and empowering aspiring fashion designers to excel in their craft.

Responsibilities

• Collaborate with the fashion school's management team to develop comprehensive and up-to-date fashion design curricula that align with industry standards and trends.
• Facilitate the integration of theoretical knowledge with practical hands-on experience, ensuring a well-rounded and relevant learning experience for students.
• Support teachers in effectively implementing the curriculum, providing guidance and resources to enhance the quality of instruction.
• Facilitate workshops and training sessions to equip fashion teachers with the latest teaching methodologies, techniques, and best practices.
• Conduct regular evaluations of teacher performance, providing constructive feedback and implementing professional development plans where needed.
• Foster a culture of continuous learning and improvement among the teaching staff.
• Provide individual and group mentorship to fashion students, guiding them in their creative journey and helping them overcome challenges.
• Facilitate student engagement and collaboration, organizing fashion-related events, workshops, and competitions to showcase their talent and foster networking opportunities.
• Identify and address students' individual learning needs, ensuring a supportive and inclusive learning environment for all.
• Facilitate connections with industry professionals, guest lecturers, and mentors to provide students with valuable insights into the fashion industry.
• Collaborate with fashion houses, designers, and other industry stakeholders to arrange internships and opportunities for students to gain real-world experience.
• Assist in the management of student enrollment, class schedules, and educational resources.
• Maintain accurate records of student progress, attendance, and academic performance.
• Collaborate with the fashion school's administrative team to ensure smooth operations and compliance with educational regulations.

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Job Brief

• As a Sales Officer, you will play a crucial role in driving revenue growth and expanding our customer base.
• You will be responsible for generating leads, building and maintaining strong customer relationships, and achieving sales targets.
• The ideal candidate should have a proven track record in sales, excellent communication skills, and a passion for delivering exceptional customer service.

Responsibilities

• Identify potential clients and actively seek out new sales opportunities.
• Conduct market research to understand customer needs and preferences.
• Present and promote our products/services to prospective customers.
• Prepare and deliver compelling sales pitches to effectively demonstrate product benefits.
• Build and maintain long-term relationships with existing and new customers.
• Address customer inquiries and provide appropriate solutions promptly.
• Act as a point of contact between the company and its clients.
• Ensure high customer satisfaction levels and handle customer feedback professionally.
• Develop and implement sales strategies to achieve individual and team targets.
• Monitor sales performance and identify areas for improvement.
• Track sales metrics and prepare sales reports for management review.
• Collaborate with the sales team to meet and exceed company sales objectives.
• Maintain accurate records of sales activities, leads, and customer interactions.
• Prepare sales contracts and agreements in compliance with company policies.
• Continuously update product knowledge to present information accurately.
• Share product insights and updates with customers to drive sales.
• Participate in team meetings and contribute ideas for enhancing sales efforts.

Job Requirements

• Candidates should possess a Bachelor's Degree qualification.

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Job Description

• As a Project Engineer, you will play a vital role in ensuring the efficient planning, coordination, and implementation of construction projects, adhering to the highest standards of quality, safety, and environmental responsibility.

Responsibilities

• Collaborate with project managers and stakeholders to define project scope, objectives, and requirements.
• Assist in the development of project schedules, timelines, and resource allocation plans.
• Monitor project progress and ensure adherence to the established timeline and budget.
• Proactively identify and address potential project risks, proposing effective mitigation strategies.
• Review architectural and engineering plans to ensure feasibility and compliance with regulatory standards and codes.
• Provide technical expertise during the design phase, offering insights to enhance project efficiency and sustainability.
• Collaborate with design teams, subcontractors, and suppliers to ensure seamless integration of project components.
• Monitor the availability and delivery of construction materials and equipment to maintain project timelines.
• Optimize resource utilization, including labor, equipment, and materials, to achieve cost-effectiveness and productivity.
• Foster a safety-first culture on-site, promoting adherence to safety guidelines and best practices.
• Conduct regular site inspections to identify potential safety hazards and address issues promptly.
• Liaise with cross-functional teams, including architects, subcontractors, and project managers, to facilitate effective communication and coordination.
• Prepare progress reports, status updates, and other project-related documentation for management and stakeholders.
• Facilitate regular meetings to review project progress, address challenges, and brainstorm innovative solutions.

Job Requirements

• Candidates should possess a Bachelor's Degree qualification.
• 4 - 5 years work experience.