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For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog technology driving economic development, prosperity and self-sufficiency across the continent. Right now, IHS is leading a new telecoms service sector driven by the growth of middle class business an...
Job Purpose
To oversee and manage the IT Global Service Desk, ensuring the delivery of excellent ICT services and support to the business across multiple global locations. This role involves the strategic and operational management of IT service desk functions, to ensure the provision, deployment, maintenance, and support of network, telephony, computing/technology devices, and system/application software. The goal is to enhance workplace productivity and align IT services with business objectives.
Geographical Scope:
Service Desk Management:
Operational Excellence:
Strategic Initiatives:
Security and Compliance:
Finance Management:
Qualifications
Job Purpose
Responsibilities
Qualifications
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