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  • Posted: Sep 5, 2024
    Deadline: Sep 8, 2024
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    Turbo Energy Nigeria Limited was incorporated as an engineering & contracting company providing a broad range of engineering services and products to diverse industries including the power distribution, power transmission, power generation, telecommunications, petroleum & gas, and marine industries. Through the years, Turbo Energy has provided variou...
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    Operations Manager

    Key Responsibilities:

    Operational Strategy and Planning:

    • Develop and implement comprehensive operational strategies that align with the company's overall goals and objectives.
    • Identify areas for improvement and design strategies to enhance operational efficiency, productivity, and cost-effectiveness.
    • Lead the development of annual operational plans, budgets, and forecasts.

    Process Improvement and Optimization:

    • Analyse existing processes and systems to identify inefficiencies and opportunities for optimization.
    • Implement process improvements and best practices to streamline operations and reduce costs.
    • Mon itor and evaluate the effectiveness of process changes and make adjustments as necessary.

    Team Leadership and Management:

    • Lead, mentor, and develop a high-performing team of operations professionals.
    • Set clear goals and performance expectations, and provide regular feedback and coaching.
    • Foster a positive and collaborative work environment that encourages innovation and teamwork.

    Performance Monitoring and Reporting:

    • Establish and track key performance indicators (KPIs) to measure operational performance and effectiveness.
    • Prepare and present regular performance reports to Senior Management, highlighting achievements, challenges, and areas for improvement.
    • Use data-driven insights to make informed decisions and drive operational excellence.

    Resource Management:

    • Oversee the allocation and utilization of resources, including Personnel, Equipment, and Materials.
    • Ensure optimal resource management to meet operational demands and support business objectives.
    • Manage inventory levels and procurement processes to ensure timely availability of materials.

    Compliance and Quality Assurance:

    • Ensure that all operational activities comply with relevant regulations, standards, and company policies.
    • Implement and monitor quality assurance programs to maintain high standards of product and service delivery.
    • Address and resolve any compliance or quality issues promptly.

    Customer Service and Satisfaction:

    • Develop and implement strategies to enhance customer service and satisfaction.
    • Monitor customer feedback and address any issues or concerns promptly.
    • Collaborate with customer-facing teams to ensure alignment between operational processes and customer expectations.

    Project Management:

    • Lead and manage operational projects, including process improvements, technology implementations, and facility upgrades.
    • Develop project plans, timelines, and budgets, and ensure successful project execution and delivery.
    • Coordinate cross-functional teams to achieve project objectives and resolve any issues.

    Qualifications:

    • Education: Bachelor's Degree in Business Administration, Operations Management, Engineering, or a related field. MBA or relevant Advanced Degree preferred.
    • Experience: Minimum of 5-7 years of Experience in Operations Management, with a proven track record of Managing Complex Operations and driving Performance Improvements

    Skills:

    • Strong leadership and team management abilities.
    • Excellent problem-solving and analytical skills.
    • Proficiency in operations management software and tools.
    • Strong financial acumen and experience with budget management.
    • Ability to effectively communicate and collaborate with cross-functional teams.
    • Turbo Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    go to method of application ยป

    Project Manager

    JOB SUMMARY:

    • We are seeking an experienced and proactive Project Manager to oversee and drive projects related to our diverse engineering operations.
    • The ideal candidate will have a strong background in project management within the engineering field, with a focus on smart meter production, renewable energy, and electricity token sales.
    • You will play a key role in ensuring the successful planning, execution, and delivery of projects, aligning with our company’s strategic goals.

    KEY RESPONSIBILITIES:

    • Observe direct reports to ensure compliance with process, quality, and productivity standards.
    • Utilize the defined reports and metrics to maximize productivity while achieving individual and department objectives.
    • Manage team escalations, ensuring delivery of complete and timely customer and internal communications.
    • Perform root cause analysis and implement corrective action plans associated with negative customer experiences.
    • Manage team’s daily schedule to ensure staffing levels are met and use of overtime is minimized.
    • Create and manage individual development plans for each team member to ensure their ongoing growth and success.
    • Review, amend, and finalize employee timecards biweekly.
    • Assist with the creation and execution of strategic initiatives.
    • Review processes, procedures, and work instructions to identify and implement continuous process improvements, efficiencies, and quality in support of strategic initiatives.
    • Efficiently prioritize and execute tasks in a high-pressure environment.
    • Other duties or tasks as assigned by management.

    Leadership

    • Instruct direct reports on job duties and arrange for training to be provided to meet the continued demands of the organization.
    • Engage with customers via follow-up calls, service reviews, or onsite visits to ensure customer satisfaction.
    • Efficiently manage personnel resources to maximize productivity and quality results.
    • Facilitate team meetings; intervene as necessary to keep the team’s goals and results consistent with company direction and work with the team members to develop their full potential.
    • Hold regular meetings (including one-on-one) to discuss issues, changes, improvements, and strategies that affect the group and/or the company.
    • Initiate and conduct personnel actions such as discipline, performance evaluations, and training.
    • Provide direct reports with guidance on handling difficult or complex problems.
    • Drive improvement through suggestion processes, process improvement teams, and root cause analysis.
    • Create and execute workforce development plans to drive employees to a career path.
    • Responsibility For Work of Others: Direct supervision over – the Service Delivery & Customer Support team.

    QUALIFICATIONS AND EXPERIENCE:

    • Bachelor’s Degree (B.Eng / BS), three to five years related experience and/or training or equivalent combination of education and experience.
    • Proficiency in project management software and tools.
    • Analytical mindset, adept at data analysis, trend identification, and data-driven decision-making.
    • Detail-oriented, with a focus on delivering projects on time and within budget.
    • Ability to thrive independently and collaboratively in a fast-paced, deadline-driven environment.
    • PMP certification or equivalent project management certification is advantageous.
    • Extensive experience in Microsoft Word and Excel spreadsheet development required.
    • Must possess strong oral, and written communication and analytical skills.
    • Strong organizational and administrative skills and a positive, professional attitude.
    • Must be able to multi-task and handle stressful situations professionally.
    • Must be able to show strong leadership abilities and a history of leadership in a team-oriented work environment and have a strong desire to be a part of a winning organization allowing for employee growth and development

    Method of Application

    Please submit your Resume ONLY to recruitment@turboenergy.com

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