Fresh Jobs at Seven Up Bottling Company

Position Overview

• We are seeking passionate and dedicated People and Culture Graduate Trainees to join our team.
• This program offers recent graduates the opportunity to gain hands-on experience in various aspects of human resources.

Responsibilities

• Participate in rotational assignments across multiple departments
• Participate in HR projects and initiatives aimed at improving organizational culture and effectiveness.
• Collaborate with team members and stakeholders to drive innovation and improvement.
• Attend training sessions and workshops to enhance professional skills and knowledge.

Qualifications

• Must have graduated with first-class or second-class upper bachelor’s degree in relevant fields.
• Must be 26 years or less
• Must have completed NYSC
• 0 -2 years of experience
• Strong interest in human resources and organizational development.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Eagerness to learn and a proactive attitude.

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Job Summary

• Customer Service Representative is the front line of support for the company's customers.
• You'll be responsible for answering customer questions, resolving customer problems, and providing excellent customer service.

Responsibilities

• Answer customer questions about products or services
• Resolve customer problems and complaints in a timely manner
• Provide customer support via various channels
• Escalate complex customer issues to management
• Collect and record customer feedback
• Help to improve the customer experience.

Qualifications

• Bachelor's Degree in Business Administration or relevant field.
• A minimum of 2 years of proven experience in a customer service position
• Must be proficient in Hausa or Igbo language
• Proficiency in Microsoft Office and customer service software.
• Must be open to working on a shift schedule
• Outstanding written and verbal communication skills.
• Good understanding of management practices and techniques.
• Excellent leadership and interpersonal skills.