Jobs at Tempkers Limited

Job Brief

• We seek to employ Process and Compliance Officer to join our team. As a Process and Compliance Officer, you will be responsible for ensuring adherence to regulatory requirements, developing and implementing streamlined processes, and conducting internal audits.

Responsibilities

Compliance Management:

• Stay up-to-date with relevant laws, regulations, and industry standards to ensure the beauty store's compliance with legal and regulatory requirements.
• Develop and maintain compliance policies and procedures, conducting periodic reviews to identify areas of improvement and ensure ongoing compliance.
• Provide guidance and support to employees regarding compliance-related matters, ensuring awareness and adherence to policies.

Process Improvement and Implementation:

• Identify and analyze existing processes, identifying areas for improvement and increased efficiency.
• Develop and implement standardized procedures and workflows, streamlining operations and reducing risks.
• Collaborate with cross-functional teams to gather feedback, optimize processes, and ensure effective implementation throughout the organization.
• Monitor process performance metrics, analyze data, and provide recommendations for further enhancements.

Internal Audits:

• Conduct regular internal audits to assess compliance with policies, procedures, and regulatory requirements.
• Identify potential areas of non-compliance or operational risks and develop action plans for resolution.
• Prepare audit reports, documenting findings, recommendations, and follow-up actions.
• Coordinate with relevant stakeholders to ensure timely completion of corrective actions.

Training and Awareness:

• Develop and deliver training programs to educate employees on compliance policies, procedures, and best practices.
• Promote a culture of compliance and ethics throughout the organization by fostering awareness and understanding.
• Provide guidance and support to employees, answering questions and addressing concerns related to compliance.

Qualifications

• Bachelor's Degree (B.Sc) in a relevant field is required.
• Minimum of 5 years of experience in process improvement, compliance management, or a related role.
• Strong knowledge of regulatory requirements and standards relevant to the beauty or retail industry.
• Excellent understanding of process analysis and improvement methodologies.
• Proficiency in conducting audits, identifying risks, and developing mitigation strategies.
• Strong analytical skills with the ability to interpret data and identify trends.
• Excellent written and verbal communication skills, including the ability to effectively communicate complex concepts to diverse audiences.
• Detail-oriented with exceptional organizational skills.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Proficiency in using office software and applications, including MS Office Suite (Word, Excel, PowerPoint) and data analysis tools.
• Knowledge of beauty products, industry regulations, and compliance frameworks is a plus.

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Job Description

• We are looking for a dynamic and results-driven Website Sales Representative to join our client's team of sales expert in the beauty industry
• As a Website Sales Representative, you will play a key role in driving online sales and providing exceptional customer service to the valued online customers
• Your primary focus will be on promoting the products, assisting customers with their purchases, and ensuring a seamless online shopping experience.
• This position is crucial in maximizing the online store's revenue and customer satisfaction.

Responsibilities

Online Sales and Customer Service:

• Proactively engage with online customers through various channels, including live chat, email, and phone, to understand their needs and guide them towards making purchases.
• Provide accurate and detailed product information, including features, benefits, and usage instructions, to assist customers in their decision-making process.
• Offer personalized product recommendations based on customers' preferences, needs, and purchase history.
• Handle customer inquiries, complaints, and returns in a professional and timely manner, ensuring high levels of customer satisfaction.
• Process online orders, ensuring accuracy and timely delivery.

Promoting and Upselling:

• Implement effective sales strategies to drive online sales and meet individual and team targets.
• Proactively promote new products, special offers, and promotions to encourage customer engagement and increase sales.
• Identify opportunities for upselling and cross-selling, maximizing the value of each customer interaction.

Product Knowledge and Merchandising:

• Stay up-to-date with the latest beauty trends, product launches, and industry knowledge to provide accurate information and make informed recommendations.
• Collaborate with the marketing team to ensure accurate and compelling product descriptions, images, and pricing on the website.
• Assist in merchandising efforts, including organizing product categories, creating product bundles, and optimizing product placement for increased visibility and sales.

Customer Feedback and Market Insights:

• Actively collect and report customer feedback, suggestions, and concerns to the appropriate teams, contributing to continuous improvement efforts.
• Stay informed about market trends, competitors, and customer preferences, providing valuable insights to the marketing and product development teams.

Qualifications

• Proven experience in sales or customer service, preferably in an online retail environment. Experience in the beauty industry is a plus.
• Strong sales and negotiation skills with a proven track record of meeting or exceeding sales targets.
• Excellent verbal and written communication skills with a customer-centric approach.
• Strong knowledge and passion for beauty products, trends, and the latest industry developments.
• Familiarity with online shopping platforms and customer management systems.
• Ability to multitask, prioritize, and work in a fast-paced, dynamic environment.
• Excellent problem-solving skills and the ability to handle customer concerns effectively.
• Attention to detail and accuracy in order processing and data entry.
• Proficiency in using Microsoft Office Suite (Word, Excel) and online communication tools.
• Flexibility to work evenings, weekends, and holidays as required in an e-commerce environment.

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Job Description

• As an Admin Officer, you will play a pivotal role in ensuring the smooth and efficient operation of the store's administrative functions.
• Your primary responsibilities will include managing office operations, coordinating with various departments, and providing administrative support to the management team.

Responsibilities

Office Operations Management:

• Oversee day-to-day administrative tasks, such as managing correspondence, scheduling appointments, and maintaining office supplies.
• Ensure efficient filing and record-keeping systems, both physical and digital, to facilitate easy retrieval of documents and information.
• Monitor and maintain office equipment, coordinating repairs or replacements as necessary.
• Manage incoming and outgoing mail, as well as deliveries, ensuring timely distribution.

Administrative Support:

• Provide administrative assistance to the management team, including preparing reports, presentations, and correspondence.
• Assist in organizing meetings, conferences, and company events, including venue bookings, travel arrangements, and catering.
• Support HR activities, such as maintaining employee records, assisting with recruitment processes, and facilitating onboarding procedures.

Coordinating with Departments:

• Collaborate with various departments within the beauty store, including sales, marketing, and inventory management, to ensure seamless communication and coordination.
• Assist in inventory management, including monitoring stock levels, conducting audits, and coordinating with suppliers.
• Support sales and marketing initiatives by providing administrative assistance in preparing promotional materials, managing customer databases, and coordinating marketing campaigns.

Customer Service:

• Handle customer inquiries and complaints, providing timely and accurate information while maintaining a high level of professionalism and customer satisfaction.
• Assist in resolving customer issues by coordinating with relevant departments and following up on resolutions.

Qualifications

• Candidates should possess a Bachelor's Degree (B.Sc) in a relevant field is required.
• Minimum of 5 years of experience as an Admin Officer or in a similar administrative role, preferably in the beauty or retail industry.
• Excellent organizational and time management skills with the ability to prioritize tasks effectively.
• Strong attention to detail and accuracy in work.
• Proficiency in using office software and applications, including MS Office Suite (Word, Excel, PowerPoint) and email management systems.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong problem-solving skills and ability to adapt to changing circumstances.
• Knowledge of beauty products, trends, and industry practices is a plus.

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Job Description

• We are looking for a dynamic and results-driven Versatile Business Development Officer to join our team. As a Business Development Officer, you will play a crucial role in driving growth, exploring new business opportunities, and expanding our market presence
• Your versatile skill set and expertise will contribute to the development and implementation of strategic initiatives to achieve our business objectives.
• The ideal candidate should have a minimum of 3-5 years of relevant experience and hold a BSc degree.

Responsibilities

Market Research and Analysis:

• Conduct market research to identify new business opportunities, emerging trends, and potential target markets.
• Analyze market data, customer insights, and competitive intelligence to develop strategies for business growth.
• Identify key industry players, partnerships, and potential clients to expand our network and customer base.

Business Development:

• Identify and pursue new business opportunities, including partnerships, collaborations, and strategic alliances.
• Develop and maintain strong relationships with existing clients, fostering long-term partnerships and repeat business.
• Generate leads, conduct prospecting activities, and follow up on sales opportunities to achieve revenue targets.
• Prepare and deliver persuasive presentations, proposals, and business pitches to clients and stakeholders.

Sales and Negotiation:

• Drive the sales process from lead generation to closure, effectively managing the sales pipeline and achieving sales targets.
• Collaborate with the sales team to develop sales strategies, promotional campaigns, and pricing models.
• Negotiate contracts, terms, and agreements with clients, ensuring favorable outcomes for both parties.
• Maintain accurate and up-to-date sales records, reports, and forecasts.

Relationship Management:

• Build and maintain strong relationships with clients, partners, and industry influencers.
• Serve as a trusted advisor to clients, understanding their needs, and providing innovative solutions.
• Collaborate with cross-functional teams, including marketing, product development, and operations, to meet client requirements.

Strategic Planning and Implementation:

• Contribute to the development and execution of strategic business plans and initiatives.
• Identify areas for process improvement, operational efficiencies, and revenue growth.
• Monitor industry trends, competitive landscape, and regulatory changes to adapt business strategies as necessary.

Qualifications

• Bachelor's Degree (B.Sc) in Business Administration, Marketing, or a related field is required.
• 3-5 years of experience in business development, sales, or a related role.
• Proven track record of achieving sales targets and driving business growth.
• Strong market research and analytical skills, with the ability to interpret data and identify actionable insights.
• Excellent communication, presentation, and negotiation skills.
• Strategic thinking and problem-solving abilities.
• Strong networking and relationship-building skills.
• Proficiency in using CRM software and other business development tools.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Flexibility to travel as required.

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Description 

• We are seeking a skilled and customer-oriented Store Sales Representative to join our clients team in the beauty industry.
• As a Store Sales Representative, you will be responsible for providing exceptional customer service, driving sales, and building lasting relationships with valued customers.
• Your knowledge of beauty products, combined with your excellent communication and sales skills, will contribute to the overall success of the store.

Responsibilities

Sales and Customer Service:

• Greet customers in a friendly and professional manner, offering assistance and guidance throughout their shopping experience.
• Understand customers' needs and preferences, providing personalized recommendations and product information.
• Demonstrate product features and benefits to customers, promoting the value and quality of our beauty products.
• Actively engage with customers to build relationships, answer questions, and address concerns.
• Meet or exceed individual and team sales targets by actively promoting products, upselling, and cross-selling.

Product Knowledge and Merchandising:

• Stay up-to-date with the latest beauty trends, product knowledge, and industry developments to provide accurate information to customers.
• Maintain a comprehensive understanding of our product offerings, including ingredients, usage instructions, and benefits.
• Ensure that the store is properly merchandised, with products well-stocked, organized, and visually appealing.
• Collaborate with the marketing team to implement promotions, new product launches, and sales campaigns.

Cash Handling and Inventory Management:

• Process customer transactions accurately and efficiently, handling cash, credit card payments, and returns.
• Maintain accurate inventory records, regularly restocked shelves, and notified management of low stock levels.
• Assist in inventory counts and reconciliation to ensure stock accuracy.
• Monitor product expiration dates and remove expired items from the sales floor.

Store Operations Support:

• Collaborate with the store management team to achieve sales goals and contribute to a positive store environment.
• Assist in opening and closing procedures, including cash register balancing, security checks, and store cleanliness.
• Support store events, promotions, and activities to drive customer engagement and increase foot traffic.
• Adhere to store policies and procedures, including safety and security protocols.

Qualifications

• 3-5 years of experience in retail sales, preferably in the beauty industry.
• Proven track record of meeting or exceeding sales targets.
• Strong interpersonal and communication skills, with the ability to build rapport with customers.
• Excellent product knowledge and understanding of beauty trends and industry practices.
• Customer-centric mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced, dynamic environment and handle multiple customer interactions.
• Basic math skills for cash handling and transactions.
• Familiarity with point-of-sale (POS) systems and inventory management tools.
• Flexibility to work evenings, weekends, and holidays as required by the store schedule.